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Reviews of Residence Inn By Marriott Indianapolis Carmel

3 out of 5
Residence Inn By Marriott Indianapolis Carmel
11895 North Meridian Street, Carmel, IN

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 462 reviews" "
Rating 8 - Good. 137 out of 462 reviews" "
Rating 6 - Okay. 51 out of 462 reviews" "
Rating 4 - Poor. 38 out of 462 reviews" "
Rating 2 - Terrible. 21 out of 462 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean accommodations. Helpful and pleasant staff.
Stayed 6 nights in May 2024

8/10 Good

Glenn R

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Spent two weeks there while waiting for a long-term rental to open up. Spouse, child and pets were with us. Having breakfast on site is very convenient. The kitchen in the suite is rather simple with a cooktop but no oven, so it was possible to make simple stews or pastas but not bake a casserole. The laundry was nice to have but is behind the times with quarter-activated machines instead of e.g. prox cards that would just charge the room. Rooms were clean and hallways were kept neat. Traffic from US-31 is steady until late at night but not a particular disturbance for sleeping. You are in the middle of an office park with nearest restaurants about a 10-minute walk away.
Stayed 14 nights in Apr 2024

10/10 Excellent

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything I just 5 starred I liked
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Minna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the service was hospitable. Although, I should have asked for another room. The noise from people talking in the hallway, TV next door and some sound - possibly the elevator mechanics- were so loud. Definitely was not a quiet room. The bed was comfy and the shower was nice and hot. I was nicely surprised that the free breakfast had rice, kim chi and nori! Overall, okay, but ask for a room at the end of the hall!
Stayed 1 night in Apr 2024

6/10 Okay

Melissa

Traveled with family
Outdated facility which is not really a big deal but there was mold in the shower. The pool area isn’t very big.
Stayed 1 night in Apr 2024

8/10 Good

Giyoung

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff was very not kind
Stayed 14 nights in Mar 2024

8/10 Good

Bin

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Very good rates .
Stayed 5 nights in Mar 2024
Response from Brett on 2024/4/2
Thank you for your review of the property!

10/10 Excellent

Adam

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel. Friendly staff and good public areas. Plenty of free parking and is kept clean.
Stayed 2 nights in Mar 2024
Response from Brett on 2024/4/2
Thank you for the outstanding review of the Residence Inn Carmel, our staff takes pride in providing our guests with a great stay. We hope to see you again on your next visit to Carmel.

10/10 Excellent

Dan

Traveled with partner
The ladies at the check in desk were very friendly and helpful!
Stayed 1 night in Mar 2024
Response from Brett on 2024/4/2
Thank you for the great review of the Residence Inn Carmel, we will be sure to share your kind words with our front desk team!

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 5 nights in Feb 2024
Response from Brett on 2024/4/2
Thank you for the nice review of our Residence Inn Carmel, we hope to see you again!

10/10 Excellent

robert

Stayed 1 night in Feb 2024
Response from Brett on 2024/4/2
Thank you for the great review!!

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brett S. on 2024/2/26
Thank you for taking the time to review our hotel. We hope to see you again on your next visit to Carmel!

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Was very friendly and nice atmosphere. I especially enjoyed the staff, one to name for sure was Matt as he greeted me every time I came back and was very helpful and kind.
Stayed 5 nights in Jan 2024
Response from Brett S. on 2024/2/26
Thank you so much for your great review of the Residence Inn Carmel! We appreciate your business and hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Feb 2024
Response from Brett S. on 2024/2/26
Thank you so much for your great review of the Residence Inn Carmel! We appreciate your business and hope to see you again soon.

10/10 Excellent

David, Peoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Residence Inn is in very good shape, quiet, and well run. The room has a very comfortable feel, and would be most convenient for a longer stay. Very clean, everything works well.
Stayed 1 night in Feb 2024
Response from Brett S. on 2024/2/26
Thank you so much for your great review of the Residence Inn Carmel! We appreciate your business and hope to see you again soon.

10/10 Excellent

pam

Stayed 1 night in Feb 2024
Response from Brett on 2024/4/2
Thank you for the great review of the Residence Inn Carmel, we appreciate your business.

10/10 Excellent

Sondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Brett S. on 2024/2/26
Thank you for taking the time to review our hotel. We hope to see you again on your next visit to Carmel!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly never leave reviews but all of the staff here were just excellent from check in to out, thank you.
Response from Brett S. on 2024/2/26
Thank you so much for your great review of the Residence Inn Carmel! We appreciate your business and hope to see you again soon.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brett S. on 2024/2/26
Thank you for taking the time to review our hotel. We hope to see you again on your next visit to Carmel!

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Brett S. on 2024/2/26
Thank you so much for your great review of the Residence Inn Carmel! We appreciate your business and hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Brett S. on 2024/2/26
Thank you so much for your great review of the Residence Inn Carmel! We appreciate your business and hope to see you again soon.

4/10 Poor

April

Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Average with a smile
Dawn at the front desk was terrific. The manager was great too. Room needed minor repairs. Breakfast just adequate. Highway noise abounds in the rooms that border it. The price was right.
Stayed 1 night in Dec 2023
Response from Brett S. on 2024/2/26
We're sorry that your stay with us did not meet your expectations. We hope you choose to stay with us again in the future!

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was great having 2 bedrooms. Unfortunately the beds are not very big (I think they were really doubles not queens). The fireplace was a great touch and the full sized refrigerator was very handy. We had an evening at the indoor pool. It was good but for an indoor pool it was pretty cold. Enjoyed the breakfasts. The staff was very friendly and helpful. They made the stay over Christmas enjoyable.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Viola

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the 2 bedroom, very spacious, clean and love that it had 2 bathrooms! Fireplace was very nice and staff super friendly! Will definitely book again!!!
Stayed 1 night in Dec 2023

8/10 Good

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

SHERRY, Brooklyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We finally changed rooms….couldn’t stand the smell anymore. Took over an hour to get a blow dryer sent to our room.(I called and walked to the desk 3 times) I usually stay at a Residence Inn when I’m in the area. I definitely will not be back to this one.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for a residence inn. Could use a little updating but clean and I loved the suite arrangement. Would have liked a Keurig coffee maker in the suite.
Stayed 1 night in Oct 2023

10/10 Excellent

Jody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Patricia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed on the third floor. The hallways smelled like cigarettes and worse. In my room I could smell the smoke from neighbors in my kitchen area.
Stayed 2 nights in Oct 2023

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean and quiet!
Stayed 1 night in Oct 2023

2/10 Terrible

Ronda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to our next stay here. Excellent staff, friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Jaeyeong, Montgomery

Stayed 2 nights in Sep 2023

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is pretty outdated and needs renovations
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeff

Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Friendly staff. Hotel needs some maintenance as it is starting to look a bit dated. Bed either needed a mattress pad or a new mattress
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2023

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy set up, friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Larry, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ordered a queen room but got a double. Room 206 needs a new mattress badly. Also, the crack around the door to the hall is very large and a little disconcerting. Otherwise lovely.
Stayed 2 nights in Aug 2023