伊馬西亞出租公寓

「This was one of the worst accommodation experiences I have ever had, and the fact this property is marketed as “premium” is frankly laughable. Do not be fooled by the photos. They hide a reality of broken facilities, missing essentials, and a management team that disappears the moment you raise a problem. From the first night, the room was not fit for purpose. The window had only half a curtain, leaving the room exposed to light and neighbouring buildings. There was no privacy and no darkness,...

「Auflistung aller Mängel und Vorkommnisse während unseres Aufenthalts: 1. Keine Informationen zur Ankunft / Schlüsselübergabe: Bei der Ankunft erhielten wir keinerlei Hinweise, wo oder wie wir den Schlüssel erhalten. Erst nach einem Telefonat bekamen wir den Zugangscode – allerdings nie schriftlich, obwohl wir mehrfach per WhatsApp und E-Mail darum gebeten haben. 2. Kein heißes Wasser & Ignorierte Kontaktversuche (2 Tage): Zwei Tage lang stand uns kein warmes Wasser zur Verfügung. Unsere...

「Kundenservice war schrecklich. Ich kam an der Unterkunft an und das Zimmer welches ich gebucht habe war von jemand anderes besetzt. Keiner hat mich Bescheid gegeben. Somit bin ich gegangen und habe das Geld zurückverlangt. Sie wollten es mir nicht geben. Am Telefon waren die sehr unfreundlich und somit bin ich ins Büro gefahren und habe ein Aufstand gemacht. Ich kann garnichts von allem weiterempfehlen. 」

「Overall, the stay was okay. The furnishings, such as the sofa and bed, are somewhat outdated and dirty with stains. The location is exceptionally good; you can get everywhere in the city center on foot and don't need public transportation. However, due to its central location, the apartment is very noisy, making sleep possible only with earplugs. Unfortunately, you can also hear everything from the neighboring rooms in the apartment itself.」

「There were some mosquitos on my room but other than that I have no complaints. Great staff, great location, and great price. I recommend a stay here!」

「Great location, interesting building, room looked exactly as in the photos, secure entrance.」

「部屋は清潔だが、シャワーカーテンやドアがなく、床が濡れてしまうタイプだったのが唯一残念だった点。 チェックアウト時間が早朝だと言うと、前日にランチボックスを作って、部屋に置いておいてくださいました。しかも、大容量でびっくり！」

「Important to know for some- there is no staff at the property. I wish I had known this before booking. We arrived and thankfully an electrician was present, working on the wi-fi. He let us in and called the manager for us. We booked a 4 person family suite, and didn’t get the room the first night. After reaching out 3x because the shower was backing up, we were moved to the family suite we booked. The rooms are up to date, and the only issue with the actual room was the shower. To get down to...