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"I had a great experience. They made everything worry free. A shuttle from the train station. Being welcomed into the lounge to check-in in comfort. Being given a welcome drink. Then when the check-in is completed, being escorted to my room. Unheard of where I’m from. The room was exactly what I had hoped and more. The private bath on the patio was such a great treat. I was pretty dead after the last 2 weeks of being on the move and being surrounded by loud tourists. While a quick stay, this was exactly what I needed. The food. I need to make myself perfectly clear, all tasted great. I loved the experience. I will warn my picky NA eaters or people on the spectrum who struggle with textures. The kaiseki meal will likely be a struggle for you. I was fighting for my life XD. But I knew this going in and wanted to do it anyway. I’m very happy I did. My mantra, “They simply will not feed you something that tastes bad.” And they didn’t. I also asked for a drink recommendation and the plum wine and soda went crazy. So good. The staff were all awesome! I made train reservations while I was still in Kyoto and already had my tickets and couldn’t reschedule for reasons. But my train was leaving before the first morning shuttle. They had the shuttle make a special trip just for me nearly an hour early, which I was super appreciative of. All in all a fantastic place. I hope to return on my next trip, and take advantage of the other amenities. The spa looked really nice."

"Nice hotel with great hot spring amenities. Breakfast and dinner both top notch."

"The staff was very helpful and friendly. The building was very clean and up to date. "

"Clean room, great location close to nara park, quiet, spacious "

"Not the best hotel, pictures don’t do justice, the building itself is in poor condition the bed and pillow really uncomfortable. Will not be staying there again and it is too far from tourist attractions. "

"Very nice it"

"The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake."

"Perfect place to stay while visiting Nara. Walkable to shopping, convenience stores and restaurant's close. Nara park easy walk. Day trips to Osaka and Kyoto very easy as both train stations are very close. Staff very excellent. Room was comfortable."

"Very clean hotel with large rooms and a 80's vibe. Plenty of parking spaces and is a great choice for those driving."