4/10 不太好
Cara
家庭旅遊
2025 年 8 月 4 日
I had a really horrible time at the Element and I couldn't wait to leave. I went there for a weekend getaway. Our room when we arrived had someone else's food in the cabinet and wrappers in the drawers. The rug was stained and terrible looking. When we sat on the couch, the pictures on the wall actually fell down. After calling guest services multiple times no one ever answered the phone. I called back in the morning and they basically said they couldn't do anything but they would contact housekeeping and maintenance. Housekeeping never came, and maintenance came and put the pictures back on the wall. I had to call again and go to the front desk before housekeeping actually stopped by. The breakfast is served in a small room that is crowded with people. They did nothing to offer me anything or make my stay better, or offer a discount. It was very disheartening and felt like a total waste of money.
Cara
於 2025 年 8 月住了 2 晚