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Reviews of M House

3 out of 5
M House
NO.332-1, Heping Road, Hualien City, Hualien County

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 59 reviews" "
Rating 8 - Good. 10 out of 59 reviews" "
Rating 6 - Okay. 6 out of 59 reviews" "
Rating 4 - Poor. 6 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall was nice, I called for late check in, and owner was kind enough to wait for my arrival. Backpacker room was neat, the bed size was fit in alright. Room was large enough, so you don't have to worry where to put your gear.
Stayed 1 night in Apr 2021

10/10 Excellent

Chun-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner manifested great hospitality, told me some stories, and shared some local delicacy with me. The rooms are comfortable, cozy. Bathroom looks plain from the outside, but its facilities are all pretty new. BTW, if the owner is in a good mood, she may buy you a round
Stayed 1 night in Dec 2019

10/10 Excellent

詩婷

Stayed 1 night in Mar 2024

10/10 Excellent

Wen chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

JEA HYUN

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
有點失落
第二次入住，但是此次感受非常不好。 水壓忽大忽小、地板也沙沙的，重點打電話給老闆都沒接電話……
Stayed 1 night in Aug 2023

10/10 Excellent

CHAN

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境乾淨整潔，價格合理，住得非常舒適。
Stayed 1 night in Jul 2023

10/10 Excellent

Ying Chen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒有電梯， 經典雙人房-房間沒電視 舒適的偏硬床墊， 但是床架翻身有聲音。 提供一般吹風機，浴室乾濕分離， 沒有一次性用品很環保。 加大雙人床，最多可兩大兩小入住， 只要一千出頭，性價比很高。 路邊有停車格。 廟口鋼管紅茶步行大約三、五分鐘。
Stayed 1 night in Jul 2023

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

CHIHCHENG

Stayed 1 night in Jan 2023

4/10 Poor

HSIN-YI

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
優點: 距離東大門夜市以及很多知名餐廳小吃都步行距離能到, 餐飲方面很方便. 房間格局方正很大, 空間感住起來不壓迫舒適. 浴室為乾濕分離. 冷氣是大金品牌自行調整溫度, 有冷暖氣. 房間內很多插頭, 床頭邊也有插頭很加分. 一樓有飲水機供使用, 有冷水, 熱水, 冰水. 電視信號穩定 網路也穩定, 電視可觀看YOUTUBE等OTT服務平台. 缺點: (1) 床鋪棉被枕頭都稍有霉味濕氣. (2) 廁所的熱水非常不穩定, 水壓大很強但是溫度很難調整洗到一半會突然變很燙導致燙到多次. (3) 上樓梯前需要脫鞋, 但沒有提供室內拖鞋(只有浴室有一雙). (4) 此次房型靠和平路大馬路, 有大量窗戶採光但窗戶非氣密式的, 汽車行駛過去的噪音很大且明顯. (5) 房間雖大, 但置物的櫃子或是吊掛衣服的地方很少. 導致東西基本要放在地上椅子上或床上. (6) 一樓有交誼廳, 旅宿業者也希望旅客多使用一樓交誼廳吃東西房內不要吃味道濃烈的食物. 住宿期間為跨年假期, 有預想到大家都會晚回旅宿或房間, 聲音會很多很大. 但是隔音真的很差, 住在二樓到了晚上一點多還是頻繁聽到樓下旅客大聲喧嘩的聲音. 住宿無法控制其他旅客素質如何, 對聲音敏感介意隔音的人要特別注意此點. (7) 櫃台接待總是沒人也無指示標示. 抵達要入住的時候就發現了, 沒有人在櫃檯且沒有任何標誌告知離開稍後回來或是提供電話號碼可撥打. 是大廳其他旅客告知才知道旅宿人員在樓上處理事務, 於是就在大廳等了些許時間才上樓, 讓人感覺是否人手不足且標示不清楚? 於正常時間進出旅館, 櫃台也都沒有看到過人且也沒有任何標示, 因連住幾天是不會進房打掃所以有些備品不足的情況都不知道要怎麼處理. 最後不得以是跑到隔壁按摩店家找到當天協助入住的人員才得以解決, 而且跑到隔壁店家還要先解釋自己是隔壁旅客住哪間要幹嘛等等的源由著實很不便. 也因櫃檯長時間沒人, 所以使用交誼廳的旅客超過10點甚至12點大聲喧嘩都無人管理. 提醒: 旅社沒電梯, 大型行李旅客請斟酌. 綜合以上自行真實入住體驗, 我不會想再二次入住也不會想推薦此住宿. 也許適合一大群朋友想要有空間可以玩樂交流, 但對於小群眾旅客來說住宿體驗很差也睡不好.

10/10 Excellent

Wei Ming

Stayed 1 night in Nov 2022

10/10 Excellent

CHENG-HSIN

Stayed 1 night in Oct 2022

10/10 Excellent

Hsin Hui

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
老闆很友善，住宿地點很方便用走路的就可以到文創園區逛逛，買吃的也方便
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

建佑

Liked: Staff & service, amenities, property conditions & facilities
上樓進房前要求每位房客都要脫鞋子 但房間內看到不少「長頭髮」 （我是短髮男生） 樓梯間、公共區域乾淨度我覺得也還好 而且房間內又沒有室內拖鞋 這種強制作法有點不ok 廁所部份 一進去就聞到馬桶濃濃漂白水味 不知道是不是忘了沖掉 電視使用機上盒 很多節目都是要付費才能觀賞 選擇性太少
Stayed 1 night in Jun 2022

8/10 Good

chun chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

HUAN HSI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Pei-yun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨且房間大，CP值很高
Stayed 1 night in Dec 2021

10/10 Excellent

mingtung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ching Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦的住宿，服務也非常棒！
物超所值的住宿體驗，非常貼心溫暖，入住前幾小時才訂房，只是詢問嬰兒澡盆，在Check in時告知已經準備好還搭配板凳放好在浴室內了，帶領進入房間也很詳細說明，已經忍不住和朋友大力推薦下次還要來住！
Stayed 1 night in Dec 2021

2/10 Terrible

wanling

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

HENG-KUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cp很高
很乾淨，櫃檯人員服務非常好，解說也很清楚，是背包客的天堂
Stayed 1 night in Oct 2021

10/10 Excellent

Jui che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

YU LIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
非常好
Stayed 1 night in Apr 2021

6/10 Okay

CHUN HUNG

上樓需脫鞋但無拖鞋可穿，無乾濕分離廁所。男女混合住宿，無設置置物櫃。
Stayed 1 night in Feb 2021
Response from hanney chen on 2021/3/8
是的唷！我們照片與實景相符~

6/10 Okay

Yu feng

Stayed 1 night in Feb 2021

8/10 Good

zong jie

Traveled with group
Liked: Cleanliness
簡單舒服的空間
住宿地點在花蓮市區 ,去哪都算方便,夜市走路過去也不遠. 整體算OK.房間也夠寬敞,只是沒有電梯 對於行李多的旅客是個小問題.
Stayed 1 night in Nov 2020
Response from hanney chen on 2020/12/6
感謝您對我們MHOUSE有如此好評，小民宿要保養電梯也是有點難度，歡迎您下次再來花蓮玩！

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
水管（流）聲音很大聲其餘都很好
Stayed 1 night in Sep 2020
Response from Seven on 2020/10/3
感謝您對我們MHOUSE有如此好評和意見，歡迎您下次再來花蓮玩！

8/10 Good

CHI SHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Seven on 2020/10/3
感謝您對我們MHOUSE有如此好評，歡迎您下次再來花蓮玩！

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Isis, Taipei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很乾淨，是最近2-3年新裝修的民宿，住起來挺舒服，cp值不錯
Stayed 1 night in Jun 2020
Response from Seven on 2020/7/10
感謝您喜歡我們的環境和服務喔！有機會再回來玩！

10/10 Excellent

Tsung-Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Seven on 2020/7/10
感謝您喜歡我們的環境和服務喔！有機會再回來玩！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有住宿該有住宿的環境，沒問題。
服務態度良好，提供環境很舒適又乾淨整潔，一樓有酒吧可以休息，也有閱讀環境，這樣的設施非常棒。
Stayed 1 night in Jun 2020
Response from Seven on 2020/7/10
感謝您喜歡我們的環境和服務喔！有機會再回來玩！

10/10 Excellent

Pin chen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨，舒服，優閒，
Stayed 1 night in Mar 2020
Response from 涵 on 2020/4/13
感謝您對我們日常工作的肯定，期待下次還有機會為您服務喔！

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

TZU JUNG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Hunglun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很棒，很多美食走路都可以到。
Stayed 2 nights in Oct 2019

8/10 Good

pei-fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from 涵涵 on 2019/8/31
感謝您對Mhouse的評價，我們非常重視，歡迎您下次再來花蓮玩喔~~

10/10 Excellent

CHIA CHENG, 台北市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平價卻高雅的住宿體驗
Stayed 1 night in Jul 2019
Response from 涵涵 on 2019/8/31
感謝您對Mhouse的評價，我們非常重視，歡迎您下次再來花蓮玩喔~~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from 涵涵 on 2019/9/2
感謝您對Mhouse的評價，我們非常重視，歡迎您下次再來花蓮玩喔~~

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
房型跟價格要註明，到了才知道要註明房型。
Stayed 1 night in Feb 2019
Response from M管家 on 2019/4/2
你好，房型皆不指定，現場依照前後天續住情況，成員狀況排房，如有特殊要求可以提前寫信; 電話;微信;line告知。會依情況酌收或不加收費用。

8/10 Good

Sin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from mhouse on 2019/2/25
謝謝您的光臨。

10/10 Excellent

Hsin Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from mhouse on 2019/2/25
謝謝光臨。

6/10 Okay

Kuowen

Liked: Cleanliness, staff & service
還不錯的背包客房
整體來說還可以只是晚上有些房客太晚回家會干擾很吵
Stayed 1 night in Dec 2018
Response from M on 2019/2/23
thanks

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
網路註明有免費停車。也訂房時尋問到了停那裡，沒回答，到現場才說我們沒預定，就叫我們去那裡那裡自己找。。無言
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from M-H on 2018/10/26
謝謝你的光臨~~

10/10 Excellent

HUNG-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的住宿體驗
姐妹花老闆娘非常NICE喔! 地點位於花蓮市的黃金三角內，一樓還有小酒吧..可以跟其他旅客一邊閒聊，一邊喝闆娘們的手調咖啡or調酒；讓我工作之餘..還可以放鬆一下疲勞的身心。唯一的缺失..就是4樓的背包房沒有(密碼置物櫃)可以使用，有點小小不方便。下次有機會..還會再來住宿喔!
Stayed 3 nights in Oct 2018
Response from 丹丹 on 2018/10/26
我們會檢討改進，謝謝你的寶貴意見哦!期待下次再來哦~

10/10 Excellent

建翔

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from m on 2018/8/13
歡迎下次再來花蓮玩~