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Reviews of Hualien Holo Hostel Hotel

2 out of 5
Hualien Holo Hostel Hotel
No.58-3, Fuji Rd., Hualien City, Hualien County

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 100 reviews" "
Rating 8 - Good. 46 out of 100 reviews" "
Rating 6 - Okay. 14 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Naushad Ahmad

Stayed 3 nights in Feb 2021

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cozy hostel
Very helpful and caring host, would absolutely come back again!
Stayed 2 nights in Jul 2018
Response from Hualien Holo Hostel on 2018/7/30
thank your praise!! Welcome to play again : )

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Did what I needed it for, mattress wasn’t the most comfortable I’ve had but it was clean and quiet.
Response from Hualien Holo Hostel on 2018/4/4
Thank you for staying at our hotel. Thank you for your feedback! Welcome to you next time ^^

4/10 Poor

Verified traveler

Disliked: Staff & service
Beware of lady staff
The lady staff will screw up even if you have remind her many times. She will tell ok, next moment she will do another and say another. Never trust her words. She nearly cause me to miss my train.
Stayed 3 nights in Dec 2017
Response from 花蓮阿羅青年旅舍民宿 on 2018/1/6
Thank you for staying at our hotel. Thank you for your feedback!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Joyce on 2017/11/11
您好， 非常感謝您抽出時間給予評價， 歡迎您下次再來花蓮玩~ 祝您有個美好的一天 謝謝^^

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the train station
Holo hostel is close to the train station and within walking distance of downtown (if you like to walk, probably around 20-30 min). The hostel is clean and the rooms were big. There is one bathroom on each floor shared among 4 rooms, we never experienced an issue with this but our floor was not full. The staff were incredibly helpful and met all our needs. Breakfast was ok. I would recommend.
Response from General Manager on 2017/1/25
Thank you for your valuable comments for us, we are committed to improving and upgrading the hotel, thank you again, and again look forward to your next visit.

10/10 Excellent

suran, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the rear of the train station.
convenient, close to the train station. breakfast was basic with toast, jam and porridge.
Response from Hualien Holo Hostel on 2016/12/31
Thank you for your valuable comments for us, we are committed to improving and upgrading the hotel, thank you again, and again look forward to your next visit.

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Response from General Manager on 2016/9/30
Thank you for your valuable comments for us, we are committed to improving and upgrading the hotel, thank you again, and again look forward to your next visit.

10/10 Excellent

Ming Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hostel
Staff was very nice and helpful, Even buy a Beer for us(but dodn't know he's name), thanks a lot for everything ! Will come back next time!
Response from General Manager on 2016/9/30
Thank you for your valuable comments for us, we are committed to improving and upgrading the hotel, thank you again, and again look forward to your next visit.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to transport and information centre
A very convenient hostel close to the train and bus station with large and very clean rooms
Response from Joyce on 2016/7/6
Thank you for your valuable comments for us, we are committed to improving and upgrading the hotel, thank you again, and again look forward to your next visit.

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly staff
Simple accommodation but the service is good and it is affordable too. If you have a heavy luggage, do ask for a room at lower floor if possible, otherwise, you will have to take many stairs.
Response from Joyce on 2016/7/16
Write your comment.Thank you for your valuable comments for us. We hope to have the opportunity to serve you again. Welcome to you next time with friends together to play in Hualien. We also look forward to see you again in the near future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet spacious hotel
Hotel is located on a busy street but you cannot hear the noise from the room. As expected, each floor shares a bathroom. They provide towels and sandals. The shower/toilet are very clean and there was no wait time. It is fairly close to Taroko and convenient to find. Staff was very accommodating. Breakfast was a typical Taiwanese breakfast but very good. If you have a car, tell them in advance so you can reserve a spot. Great experience overall.
Response from Hualien Holo Hostel on 2016/4/22
Thank you for your valuable comments for us. We hope to have the opportunity to serve you again. Welcome to you next time with friends together to play in Hualien. We also look forward to see you again in the near future!

6/10 Okay

Verified traveler

Disliked: Staff & service
No Private Bathroom at this hostel
We booked a three-bed room at this hostel/hotel based on the private bathroom listed online. However, each of floor of this building has 1 shared bathroom for ~3 rooms. This hostel has NO private bathrooms. We checked in around 10PM and the guy at the desk seemed annoyed when we told him this was not what we booked. He eventually brought us to a different building a block away that was not marked as a hotel at all, but had a floor of rooms including a three-bed with private bathroom. It was not the same room pictured online, but was clean and comfortable and met our expectations for the price paid. Luckily our friend spoke Chinese, otherwise we would have been stuck with whatever room they gave us. The actual hostel building and room looked acceptable to me, it just wasn't what we had booked.
Response from Joyce on 2016/6/18
Thank you for your valuable comments for us. We hope to have the opportunity to serve you again. Welcome to you next time with friends together to travel in Hualien. We also look forward to see you again in the near future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Joyce on 2016/6/11
Thank you for your valuable comments for us. We hope to have the opportunity to serve you again. Welcome to you next time with friends together to play in Hualien. We also look forward to see you again in the near future!

10/10 Excellent

Catherine, Kelowna, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel in Taiwan
I booked 2 nights. But stayed 5 nights. it was so New and nice and reasonably priced for the quality. . It's the best hostel that I have stayed in ... in my 4 months in Taiwan.
Response from Joyce on 2016/5/14
Thank you for your valuable comments for us. We hope to have the opportunity to serve you again. Welcome to you next time with friends together to play in Hualien. We also look forward to see you again in the near future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Joyce on 2016/2/27
感謝您給我們最佳的評分，很榮幸有機會為您服務，也希望還有機會能再為您服務，如果有朋友想來花蓮玩，也歡迎您多多幫我們推薦唷~再次感謝您~

10/10 Excellent

Trungtra, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very clean. Location is great near train station. service is also great.
Response from Joyce on 2016/2/13
Thank you for your good evaluation. I hope this journey is very good impression for you. We hope to have the opportunity to serve you again. Welcome to you next time with friends together to play in hualien.

4/10 Poor

SUMIATY

Disliked: Staff & service
Response from Joyce on 2016/1/2
感謝您為我們評價，也很榮幸為您服務，如果有任何需要改進的地方，歡迎來電或來信反應，我們將盡最大的努力服務好每一位到來的旅客，歡迎您下次有機會再度光臨。

4/10 Poor

Daniel, Sydney

Liked: Cleanliness
Disliked: Staff & service, room comfort
hotel room converted into a dorm
My honest opinion, location is great, 10min walk from the train station. Exit via rear. Customer service spoke little English and it was difficult to ask simple Q's. The dorm has a double bunker and double bed. The bed mattress was extremely thin. No lockers. 1 toilet/shower for entire level. Waiting period was long. WiFi was fast. Kitchen was non existence. Free BF was toast and jam. The place was clean. No facilities available. More like a hotel. 2 laptops to use.
Response from Joyce on 2015/11/14
Thank you for your valuable comments for us, we are committed to improving and upgrading the hostel. We hope to have the opportunity to serve you again.Thank you again, and again look forward to your next visit.

8/10 Good

HUNG TA

Stayed 1 night in Dec 2022

10/10 Excellent

Kuo.Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from 任 on 2022/6/29
感謝您入住我們的旅舍也希望您在這趟花蓮之旅有留下美好的回憶，誠摯地邀巧您下次來花蓮還可以選擇我們花蓮阿羅國際青年旅舍~

10/10 Excellent

Hsin-Yu

Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡單乾淨
覺得老闆很好，房客較晚回來也會等，很謝謝老闆~整體感覺也很簡單乾淨舒適，雖然房間沒有電視，但也因為這樣能充份的休息！！！
Stayed 2 nights in May 2020
Response from 任 on 2020/6/6
感謝您入住我們的酒店也希望您在這趟花蓮之旅有留下美好的回憶，誠摯地邀巧您下次來花蓮還可以選擇我們花蓮阿羅國際青年旅舍~ ^^

8/10 Good

JONGGI

Liked: Property conditions & facilities, room comfort
GOOD!
화렌역에서 5분정도 거리라서 근접성이 좋고 역앞에서 관광지 셔틀버스 운행합니다. 여행자센터도 역앞 우측에 있으니 한글로 된 시간표 있으니 여행하시기 편해요. 호스텔 주인도 친절하십니다.
Stayed 1 night in Aug 2019
Response from ivy on 2019/9/8
다시 한번 방문해 주셔서 감사합니다.

10/10 Excellent

Guo

Liked: Cleanliness, staff & service, property conditions & facilities
價格親民又舒適
便宜又舒服 環境也很好 老闆也很親切 下次來花蓮會在彭場!!
Stayed 1 night in Aug 2019
Response from MEI on 2019/8/22
謝謝您喜歡我們,歡迎再來喔!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
花蓮駅後站の為人通りもなく駅側ですが閑静な場所です。故に出掛けるときはバス乗り場まで遠くなります。
Stayed 1 night in Jun 2019
Response from Hualien Holo Hostel on 2019/7/12
謝謝您的肯定~ 歡迎再來玩

10/10 Excellent

JANE JANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 花蓮阿羅青年旅舍民宿 on 2019/6/13
非常感謝您對我們的好評，希望您滿意我們的服務，也希望您在這趟花蓮之旅有留下美好的回憶，誠摯地邀巧您下次來花蓮還可以選擇我們花蓮阿羅國際青年旅舍~ ^^

8/10 Good

金郎

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from 花蓮阿羅青年旅舍民宿 on 2018/10/2
謝謝您的肯定~ 歡迎再來玩

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Jennifer on 2018/9/19
Thank you for staying with us here in Taipei . We hope you enjoyed your stay at our hostel. And we also look forward to see you again in the near future! Regards,

8/10 Good

EMILY, TAIPEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近花蓮後火車站，老闆人很nice，只是我們房間地板的禢禢米有點凹陷，希望老闆能找時間修繕。其他一切都很好
Stayed 1 night in Jul 2018
Response from summer on 2018/7/22
您好~ 感謝您的留言 這部分我們會盡快換新 歡迎下次再來找我們玩喔!!!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
住宿不佳
缺： 1）服務態度差，原因空調有問題要求換房，還態度很不好地說是客人問題！ 2）什麼都要自己自備，（牙刷牙膏毛巾等要全自備，鏡子只有出去共用浴室才有） 3）冷氣時好時壞，睡到半夜還漏水，差點以為有鬼 4）睡覺時翻身床辱連都會發出聲音，沒覺好睡 優： 1）地方整體算干淨 2）離火車站近
Stayed 1 night in May 2018
Response from 花蓮阿羅青年旅舍民宿 on 2018/5/23
您好， 感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from 花蓮阿羅青年旅舍民宿 on 2018/4/11
您好， 感謝您入住我們的飯店。感謝您的意見反應！

10/10 Excellent

kz, 日本国

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に宿泊できました。
全体的に空間に余裕があっておだやか、居心地が良いです。 実は予定の他のホテルに移ったのですが、訳あって急遽戻って来ました。部屋の希望にも快く応じていただいて助かりました。私には安心して宿泊できる場所！です。 オーナーもスタッフもとても親切です。チェックアウトの時、どうやら見えなくなるまで見送ってくださったようです。途中から振り返らないようにしましたが。 ※私のレビューが連続して掲載されてしまうかも知れません。参考程度にお願いいたします。
Stayed 1 night in Dec 2017
Response from Hualien Holo Hostel on 2017/12/17
您好， 感謝您撥出時間給予我們好評， 謝謝您的肯定， 歡迎您下次再來花蓮玩， 祝您有個美好的一天^^ 謝謝～

10/10 Excellent

kz, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回もお世話になりました。
ドミトリーの密集感は感じられません。私は個室を予約しましたが、オレンジと山吹色とクリーム色が基調で、寝具も落ち着いたイエロー系、照明も電球色です。統一感があって居心地が良いです。この施設の穏やかな感じはオーナーのお人柄にも関係しているように思います。今回も、安心して快適に宿泊できました。
Stayed 4 nights in Dec 2017
Response from Hualien Holo Hostel on 2017/12/12
Hi there, Thank you for setting aside time for our evaluation, Welcome to Hualien next time we find us to play, Have a nice day ^^ Thanks ~

8/10 Good

Kz, 兵庫県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周辺環境は静かです。
花蓮駅から近く、また西側なので環境が静かです。個室を予約しました。 休日前になると混むようですが騒がしくなることもありませんでした。 オーナーのお人柄がとても良いです。機会があればまた利用したいと思います。
Response from Hualien Holo Hostel on 2017/8/9
Thank you for staying with us here in Hualien . Thank you for giving us valuable advice, your support is the biggest driving force for us, and we are honored to serve you, we will be more active in improving the quality of housing, hope that every passenger can live comfortably happy, but also welcome you The next opportunity to visit again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Response from Joyce on 2017/7/4
Thank you for staying with us here in Hualien . Thank you for giving us valuable advice, your support is the biggest driving force for us, and we are honored to serve you, we will be more active in improving the quality of housing, hope that every passenger can live comfortably happy, but also welcome you The next opportunity to visit again. 刪除 編輯

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
Response from Joyce on 2017/6/26
感謝您給我們寶貴的意見，有您的支持是我們前進最大的動力，也很榮幸為您服務，我們將更積極提升住房品質，希望每個旅客都能住得舒適住得開心，也歡迎您下次有機會再度光臨

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Friendly owner, nice place to stay
5-minute walk from Hualien Train Station, convenience shops nearby. The room is spacious but the air conditioner is not cool enough.
Response from Hualien Holo Hostel on 2017/6/26
Thank you for staying with us here in Hualien . Thank you for giving us valuable advice, your support is the biggest driving force for us, and we are honored to serve you, we will be more active in improving the quality of housing, hope that every passenger can live comfortably happy, but also welcome you The next opportunity to visit again. HOLO HOSTE

6/10 Okay

ChiChen

Liked: Staff & service
Disliked: Room comfort
床壂很不好睡，其他都還好可以！
Response from Joyce on 2017/6/26
感謝您給我們寶貴的意見，有您的支持是我們前進最大的動力，也很榮幸為您服務，我們將更積極提升住房品質，希望每個旅客都能住得舒適住得開心，也歡迎您下次有機會再度光臨

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Joyce on 2017/6/26
感謝您給我們寶貴的意見，有您的支持是我們前進最大的動力，也很榮幸為您服務，我們將更積極提升住房品質，希望每個旅客都能住得舒適住得開心，也歡迎您下次有機會再度光臨

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Joyce on 2017/5/18
感謝您這麼喜歡我們民宿，也給我們這麼好的評價，能為您服務是我們的榮幸，讓客人有賓至如歸的感覺是我們服務的宗旨，希望每個客人來花蓮都能玩得開心，留下美好的印象，如果喜歡我們的話，可以幫我們多多推薦給其他朋友喔~歡迎他們有機會也來花蓮玩，也歡迎您下次有機會再度光臨，誠摯地邀請您~

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
地點很方便，離花蓮後站很近，價格也很優惠。
Response from Joyce on 2017/5/14
感謝您入住花蓮阿羅青年旅舍!!更感謝您給予我們的評價!! 您的評分是我們努力的動力!! 期待您下次入住!祝您平安喜樂!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Joyce on 2017/4/11
感謝您給我們寶貴的意見，有您的支持是我們前進最大的動力，也很榮幸為您服務，我們將更積極提升住房品質，希望每個旅客都能住得舒適住得開心，也歡迎您下次有機會再度光臨。 移除 编辑

8/10 Good

LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/3/8
感謝您入住花蓮阿羅青年旅舍!!更感謝您給予我們的評價!! 您的評分是我們努力的動力!! 期待您下次入住!祝您平安喜樂!!

8/10 Good

Kam Hon

Liked: Cleanliness, staff & service
Response from General Manager on 2017/2/9
感謝您給予我們的評分！ 若您有任何覺得需要我們改進的的地方，請務必告知我們！ 您的建議與讚美是我們花蓮阿羅前進的方向！ 最後， 感謝您這次的入住！ 期待您下到到花蓮能選擇我們花蓮阿羅住宿！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/2/28
すべての親愛なる、 ここに花蓮で私たちと一緒に滞在していただきありがとうございます。 私たちは、あなたが私たちのホステルでの滞在を楽しんでほしい。 そして、我々はまた、近いうちに再びお会いし楽しみにしています！ よろしく、

8/10 Good

bacon

Liked: Cleanliness, property conditions & facilities, room comfort
超高cp值民宿
是個cp值很高的民宿，非常適合背包客或是青年們
Response from General Manager on 2017/1/20
Write your comment.感謝您給我們寶貴的意見，有您的支持是我們前進最大的動力，也很榮幸為您服務，我們將更積極提升住房品質，希望每個旅客都能住得舒適住得開心，也歡迎您下次有機會再度光臨

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Response from General Manager on 2017/1/9
感謝您給我們寶貴的意見，有您的支持是我們前進最大的動力，也很榮幸為您服務，我們將更積極提升住房品質，希望每個旅客都能住得舒適住得開心，也歡迎您下次有機會再度光臨

8/10 Good

yiju, lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近後火車站,整體還算舒適
近火車站，旁邊有加油站，旁邊中山路很多吃的飯店，浴室及提供的毛巾乾淨，早餐略為單薄，門口約可停3輛機車
Response from Hualien Holo Hostel on 2016/12/25
感謝您給我們寶貴的意見，有您的支持是我們前進最大的動力，也很榮幸為您服務，我們將更積極提升住房品質，希望每個旅客都能住得舒適住得開心，也歡迎您下次有機會再度光臨

8/10 Good

Verified traveler

Liked: Room comfort
Response from General Manager on 2016/12/6
Thank you for your valuable comments for us, we are committed to improving and upgrading the hotel, thank you again, and again look forward to your next visit.