Find hotels near Hoyt Arboretum, Portland from NT$3,187

"Service was pretty terrible. Cleaning was not regularly done and was on a request basis, even for towel refreshments. Had a few bumps with the front desk staff that I wish I could ignore but they did not resolve. There was no parking whatsoever. Room was pretty good for the price point."

"Not many amenities but staff are very friendly very convenient location"

"Great team at this hotel! Nice large rooms and cool design."

"Room was clean"

"Drop coffee was ok, cappuccino was excellent "

"The hotel is nice, the staff is friendly."

"Parking is a pain. Valet was $52 a night."

"I recently stayed at this property and, unfortunately, my experience did not meet even basic expectations. To start, I was surprised to be charged an additional $45 for parking without clear communication ahead of time. As a guest, I expect transparency—especially when extra fees are involved. When I entered my room, although the space itself looked decent at first glance, the cleanliness was not acceptable. The carpet had visible stains, which immediately made the room feel poorly maintained and unhygienic. The next morning, I asked about breakfast and was informed that it was not included with the room. While I understand that not all hotels offer complimentary breakfast, this was not clearly explained during booking. Additionally, the front desk staff member I interacted with that morning lacked professionalism and did not provide a welcoming or helpful experience. Another major concern was the parking situation. Accessing the parking lot after 10 PM was confusing and inconvenient. The entry and exit process is not clearly marked, making it unnecessarily difficult for guests to navigate—especially at night. Overall, this stay was disappointing due to poor communication, lack of cleanliness, and unprofessional customer service. Management should take these concerns seriously and focus on better staff training, clearer policies, and improved maintenance. I would not recommend staying here unless significant improvements are made. Guests deserve a clean, transparent, an"

"I live in Portland and needed"