Find Romantic Hotels in Hot Springs, NC

"The washer and dryer did not work properly. It took me over two hours just to dry one load of clothes which were still damp and steaming."

"The staff is absolutely amazing. They are so helpful and kind. "

"Room was clean. Breakfast was good, but I was charged $25 for parking of which I was not informed of upon check-in. To top it off, I was charged double for my room for smoking when the only thing I did was fix a cup of coffee in the coffee maker provided by the hotel. Thoroughly disgusted."

"Nice breakfast!"

"Yes"

"Rooms are very clean well appointed and nicely decorated. The pool deck is awesome and a great place to hang out after a long afternoon walking around town. Bar area was our favorite, great for afternoon drinks, with an excellent beer selection. The staff is very professional and friendly, they took time to recommend good spots for dinner, which really helped on our first time visiting."

"Very good operation here at a competitive rate. Not the best area to be walking, but overall I would return. "

"Wonderful hotel"

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "