Search Inns in Hook

"Having stayed at this hotel on a number of occasions, I can say this was by far the most disappointing stay. The bed and room were on the small side and uncomfortable."

"Clean room. "

"Happy with my stay, good location and value."

"Room was clean and well appointed. Excellent sound insulation. Bed good but pillows a little hard. Breakfast fin. Brasserie bar gets very busy in the evening. Parking very reasonably priced. "

"Great location near Heathrow Airport Terminal 5 and very convenient on the bus route. Staff were friendly and breakfast was really good with plenty of choices. The only issue was the air conditioning wasn’t very effective and we needed an extra heater. Overall, a good stay."

"Great hotel for an overnight stay, especially if you have an early flight out of Heathrow. It's 2 mins walking distanct to the terminal and it is all connected by a bridge which means you will never have to venture outside to get to T5. Breakfast is fantastic and staff are great!"

"Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however."

"Unfortunately we solely chose this hotel to enjoy the pool for our son’s first swim. We have a 2 month old and a 2 year old. Having previously stayed at the Grand in Eastbourne the pool temperature had been brilliant for young children and imagined this would be similar. When we got in the pool it felt very cool, I asked the staff member if the temp could be turned up and we were informed the boiler was broken. It was too cold for our 2 month old to safely enjoy. The next morning we returned with our 2 year old for a swim in a thermal swim outfit so she could stay in longer but the pool was even colder! Despite essentially having a wetsuit on she didn’t last long on the pool and we had to leave. It was really disappointing we weren’t notified of this in advance as we simply would not have spent the money on this stay without being able to use the pool. It was an early Mother’s Day treat for me and it was ruined a bit by this and the poor service we received at dinner (feedback sent separately). We had expected a lot more…"

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."