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Rosedale Hotel Hong Kong的簡介

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  • 行政客房 (25-32/F)

    5/5 guest room rating

    Room amenities

    • 20 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張加大雙人床 或 2 張單人床
    More details
  • 行政套房 (25-32/F)

    5/5 guest room rating

    Room amenities

    • 40 平方公尺
    • 城市景
    • 最多可入住 3 人 (含所有額外成人與孩童)
    • 1 張特大雙人床 或 2 張單人床
    More details
  • 豪華客房 (11-23/F)

    Room amenities

    • 20 平方公尺
    • 城市景
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張加大雙人床 或 2 張單人床
    More details
  • 高級客房 (7-10/F)

    3.9/5 guest room rating

    Room amenities

    • 20 平方公尺
    • 城市景
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 2 張單人床
    More details
  • 豪華套房 (7-23/F)

    4/5 guest room rating

    Room amenities

    • 40 平方公尺
    • 最多可入住 2 人 (含所有額外成人與孩童)
    • 1 張加大雙人床 或 2 張單人床
    More details
  • 家庭套房 (7-23/F)

    3.9/5 guest room rating

    Room amenities

    • 40 平方公尺
    • 城市景
    • 最多可入住 4 人 (含所有額外成人與孩童)
    • 1 張加大雙人床和 2 張單人床
    More details
3.7
Good
Rating 5 - Excellent. 165 out of 926 reviews
5 - Excellent 18%
Rating 4 - Good. 449 out of 926 reviews
4 - Good 48%
Rating 3 - Okay. 210 out of 926 reviews
3 - Okay 23%
Rating 2 - Poor. 72 out of 926 reviews
2 - Poor 8%
Rating 1 - Terrible. 30 out of 926 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2021

3/5 Okay

Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Stayed 1 night in Jul 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
No A/C
Entered my room which felt like a sauna, turned the aircon to the coldest setting, but even after 6 hours the room was still warm. Called the reception for a repairman, they sent housekeeping who set the temperature warmer. Then just said "ok! Bye!" Then left. I said the room is too warm, not that the room isn't warm enough! Called the reception again, this time the manager and a repairman came. The repairman had no interest in fixing the problem, he simply took his laser thermometer and aimed it at the exit duct of the aircon "thermometer says 18℃ no problem" I asked to borrow his thermometer and every surface of the room shows 27℃. The repairman had no interest to fix the issue and actually had the nerve to suggest that I "stand in the corner to sleep" because that corner has a small amount of airflow. I don't believe I'm an unreasonable person, but 27℃ and that kind of attitude from the repairman really isn't acceptable. Thankfully, the manager Leo took me to inspect every room they had available, to find one with a working A/C. Unfortunately, even after looking at 6 different rooms, they all had non functioning aircon units. Housekeeping would miss something everyday, today might be clean towels, the day after might be shower gel and shampoo. This hotel has started to accept quarantine guests and is currently almost at full capacity. Their carpets are also decorated with the coronavirus.
Stayed 6 nights in Jul 2020

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