翁特島酒莊飯店，旅行前必看！

「We were looking forward to staying here, but the overall stay was disappointing and frustrating. Although the facilities and location are nice, the stay was not good value for money - the room was dirty on arrival, the water was cold, the hairdryer broken, and the luggage nearly an hour late - this all made arrival surprisingly bad. There were no amenities or welcome items to the room. I shared this with management and responses to sort this out were late and could have been dealt with...

「酒店在珍珠岛上有优先权，进出游乐园的短驳车优先来接，这对于带孩子来说的家庭是个利好。 房间整体不算新，但是服务真的很舒服，特别感谢会说中文的TIEN，任何时候任何事请都能及时协助帮忙，最后退房还为我们争取到下午两点，让两个孩子在房里舒舒服服的睡了个午觉。 酒店免费提供从前一家酒店退房衔接到入住，以及退房后送机的服务，是专人专车，这点也特别贴心。 总体入住体验很好，从餐厅到前台以及接送小哥，都很亲善，对孩子们很友好，特别感谢。」

「The facilities are well maintained. There are various activities for young children to play. We like the archery and water park. I am surprised that toys are provided at the beach. However, there are few things we would like to suggest for improvement: 1. Too few washrooms nearby the restaurants. Only 2 female and 1 male toilets for a restaurant serving over hundreds of guests. 2. Buggy are not frequent 3. No towel to borrow in water park 4. Separate Check-in and check-out queue to shorten the...

「Kien(pool guy)is very nice」

「完整的服務，房間很大很舒適，地點超棒的，服務也有水準，非常好的過年住宿經驗，下次如果有機會會再入住。」

「Great experience Very nice pool, really enoyed Great breakfast but it would have been nice if lunch and dinner would have been better」

「好」

「Comfortable living in diamond bay」