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"A/C did not work when checking in. Had 3 or 4 trips to fix it in a week. The last two nights every 20 minutes had to manually turn it on when room got too hot and off when it got too cold. Not great for a night's sleep. The floor of the ground floor room was an ant farm. Rooms were noisy - clomping elephant in the room above. "Train" required to get around huge area. Sometimes long waits with a full train showing up so wait for next. Sometimes two came at the same time, the front one full, the back one empty. The Salsa Dance outside the lobby in the evenings was far too loud, you could hear it down at the beach. Impossible to have any kind of conversation in the area. The big issue was the A/C, either not working, never shutting off the cooling making the room freezing cold (and not being able to turn it off), or manually cycling it on and off. All different after each service visit. I won' be returning. Ever. Going back to the Majestic resorts."