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"I liked the pool and amenities. They need to improve in the Food and Beverage as I found it for poor "

"Everything was as described. The food and the choices were excellent. Very comfortable very luxurious, can't wait to go back."

"Travelled with 10adults in total … not one complaints from any of us! Fabulous place!!"

"Clean room nice staff food is a little bland "

"Our room and bathroom had a moldy smell. The bathroom was old and moldy and the ventilation didn't work. "

"Overall stay was ok - what made it better was the fact that we were Premier - and considered "special"....however i probably would not book this again. I wanted to make an honorable mention to Wanny at the premier reception desk - he was great in accommodating us to a better room. He truly helped us out! The rest of the staff specially in the buffet area looked like they were over it. They could be friendlier... they were NOT wanting to help or serve. One of the nights, we ran out of toilet paper and asked twice for it and no one ever came. We also had to ask twice for our room to be cleaned.. and again nothing. The kids club was good! my girls enjoyed going there in the afternoon. As premier we had access daily for free to The pirate ship waterpark - otherwise it was $10 per person per day... one good thing about the barcy club is that they do take the kids there once a day - so if you're not premier the kids would have access through the club. "

"The resort is beautiful but for an all inclusive, the food really isn’t that great. Examples: Lobster bisque was some sort of shrimp soup with a rubbery shell on top, fettuccine Alfredo was spaghetti noodles with a white soupy sauce. For the amount that is charged per guest, better chefs should be hired. Times for events are suggested and definitely runs more on “island time” No reservations for the restaurants is annoying when planning for groups and they only do 2 table rotations."

"This was my first time going on vacation and never leaving the resort, and it exceeded my expectations. Everything about the property is 10/10. I especially want to mention the amazing staff because they are incredibly friendly, helpful, and went out of their way to ensure my stay was enjoyable. I also loved that the entertainment team put on great shows every night. I will most definitely be returning to this property in the future. I almost didn’t check out 😂 Let this be your sign to book this resort, you won’t be disappointed."

"Staff was attentive and friendly, Wilber our butler was amazing."