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喬治亞海恩斯維爾 6 號開放式套房飯店 的評分

2 out of 5
喬治亞海恩斯維爾 6 號開放式套房飯店
738 E Oglethorpe Highway, Hinesville, GA

評論

6.0
10 分，有夠讚；190 則評論中有 36 則" "
8 分，不錯哦；190 則評論中有 39 則" "
6 分，一般般；190 則評論中有 38 則" "
4 分，不太好；190 則評論中有 25 則" "
2 分，很糟糕；190 則評論中有 52 則" "

6.0/10

整潔度

6.6/10

員工素質

5.6/10

設施服務

5.6/10

住宿環境和硬體

5.6/10

環保程度

評論

8/10 不錯哦

Shervon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Honestly I liked the idea of the 2 eye stove top that was in the room. It made the area feel more like a kitchen at home
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Truman

寵物同遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First day i was threatened by mannager to be kicked out with no refund on a 8 day stay with deposit . When trying to check in with booking info the mannager said that i was double booked and ,i told him that i never doubled booked ,i only had one comformation # and showed him the # and he saw my name and also showed me someone else name . I should have ran then at that moment , however he said he would straiten things out , he put me in a double bed that had no cover on the air conditioning and roaches was coming in from outside , and everyone that walked by or stood at the door talking , agrivated my dog because it was so loud and he could see them through the air conditioning unit , i then tried to block his view and the windows so he could calm down ...the manager did ask me if i had a crate and i said yes , given the fact that my dog was in the car i couldnt bring my crate because the trunk would be open and it would stick out do to the size of car . I waited on a friend to bring it , but did come in time , my do did jump to the window when people came by and the window curtan was cut a inch from the bottom , i told him i would take it to shins cleaners to have it repaired because i know ther work. he also said that the police came in my room and my dog scared them , just worries me that anyone can just come in any time and we have pets for our saftey and companionship that are stressed out the intire stay .this man acted like a young thug, and kicked me out no refund
於 2024 年 5 月住了 7 晚
Brand Experience Team 於 2024年5月20日回覆
Hi Truman,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

8/10 不錯哦

Yerenys

商務旅客, 家庭旅遊
.
於 2024 年 4 月住了 12 晚
Brand Experience Team 於 2024年5月20日回覆
Hi Yerenys,Thank you for positively rating your stay!Lilith#Team6

2/10 很糟糕

Curtis

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room had roaches
於 2024 年 4 月住了 3 晚

4/10 不太好

Kelli

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
I guess you get what you pay for but we only got 2 pillows on each bed. Said they didnt have any extra and that they were booked...A/C was crazy loud and say several bugs in the room overnight ajd in the morning
於 2024 年 3 月住了 1 晚

2/10 很糟糕

janae

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was very dirty nasty alarm kept going off the ladies at the front desk were very nasty nd disrespectful
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Kyle

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I ended up leaving after being there for 14 minutes. It felt very unsafe to stay there. Creepy vibes from the start. I was told I couldn’t have a refund because I had been in the room for more than 10 minutes. The cost of losing what I paid to rent the room was not worth my life. Do not make the same mistake I did when booking here.
於 2024 年 2 月住了 1 晚
aesha patel 於 2024年2月11日回覆
we sincerely apologize for any inconvenience caused. however, as per our policy we are unable to issue a refund for check in exceeding 15 minutes while our front desk staff did offer a room type change it was declined in favor of checking out please be assured that there is no need for concern regarding the refund as you were compliant with our policies from your end. we acknowlodge the challenges our guests may face due to our property location on a main road. we assure you that we will review the matter throughly. we extend our sincerest apologies for any inconvenience experienced. sorry once again.

2/10 很糟糕

Joe

不喜歡：整潔度、員工素質和住宿環境和硬體
Never even got to check in. Told me my credit card was declined. Then found my reservation 2hrs later after i had to go somewhere else. And then charged me a day for canceling. Already was booked and would like a refund.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Latasha

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay when I’m away from home.
This the place I stay at, every time I visit Hinesville. Affordable, clean, & safe but more importantly to me is great customer service.
於 2023 年 9 月住了 2 晚
Brand Experience Team 於 2023年10月10日回覆
Hi Latasha,Thank you for taking time to share your review with us. We're happy to hear the stay was great we hope to see you soon, Safe Travels!Lilith#Team6

10/10 有夠讚

Eddie

喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Diamond

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are very nice and they are improving on them, clean, quiet, and employees are nice and mindful not to disturb you unless needed.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Tabatha

情侶出遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Lady at the front was very rude
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Johnathan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

George

喜歡：整潔度、員工素質和住宿環境和硬體
The staff wasgreat
於 2023 年 8 月住了 2 晚

4/10 不太好

John

喜歡：員工素質
不喜歡：住宿環境和硬體
Half of the lights didn't work. The toilet stops the bathroom door from closing and worst of all there was a bullet hole in the headboard
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Gemma

親子旅遊
喜歡：整潔度和員工素質
I liked the cleanliness of the property and that's the most important one. Aircon wasn't that cold and curtains were old and ripped. Other than that everything is ok for the price nightly.
於 2023 年 8 月住了 3 晚

2/10 很糟糕

james

不喜歡：整潔度、設施服務和住宿環境和硬體
They were remodeling and the noise. Web site said pool was open it wasn't and serving breakfast and wasn't. A/c hardly worked.
於 2023 年 7 月住了 4 晚

6/10 一般般

真實旅客

喜歡：員工素質和客房舒適度
Not what I expected, but doable
於 2023 年 7 月住了 3 晚

6/10 一般般

Neta

於 2023 年 7 月住了 1 晚

4/10 不太好

Jamiria

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The rooms smelled and had roaches
於 2023 年 6 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family trip we stayed was clean and very comfortable good place to stay very friendly staff.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Richard

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was a nice place

6/10 一般般

真實旅客

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
You can smell the cleaning products in the room upon entering. The carpet and sofa chair were stained. You can tell they have never been cleaned. The beds sink in the middle when you laid in them. No back support at all.
於 2023 年 5 月住了 1 晚

6/10 一般般

Sylvia

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚

2/10 很糟糕

Craig A

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
No breakfast, pool, or quiet. I booked this room over other options because it stated it had a breakfast and a pool and a hottub. Never found any of those. I'd have gladly paid more to have these amenities elsewhere. Instead I was stuck with a non refundable room and no vacancies elsewhere... otherwise I'd have found another hotel. Worst experience. Kept asking them to *not* go in the room and they did every day. Toilet would not flush properly. Room smelled of smoke even though it was a non smoking room.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Branden

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 5 晚

4/10 不太好

John W

家庭旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Sad
This facility is so outdated it will take a great deal of money to bring it up to competitive standards. The room was dark and dank with light fixtures that didn’t even have a bulb in it. Until this property goes through a complete renovation I will not stay here again.
於 2023 年 5 月住了 6 晚

8/10 不錯哦

Jermaine

於 2023 年 5 月住了 1 晚

10/10 有夠讚

William

於 2023 年 5 月住了 4 晚

6/10 一般般

Crystal

於 2023 年 4 月住了 1 晚

8/10 不錯哦

Jeremy

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

8/10 不錯哦

Ronita R

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No breakfast was included like the paper said in my room. Other then that will be going back. Thanks
於 2023 年 4 月住了 1 晚
Danny patel 於 2023年4月3日回覆
we'd like to apologize for the inconvenience you had.

2/10 很糟糕

Essence

團體旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The first room we got had roaches. They were dead so I’m guessing the room was bombed and no one came to clean it and tried to house someone in it! The next room, everything was fine u til we tried to leave and the door wouldn’t lock from the outside. Every time we left, we had to pack up all of our things and take it with us and redo, every time. They claimed they didn’t have any other rooms available. They even booked someone in the old room we were in, that had roaches. They were very rude and this should be a free stay, to anyone, any time. It was that bad! I do NOT recommend.
於 2023 年 3 月住了 2 晚
Danny patel 於 2023年4月3日回覆
we are truly sorry to hear that your recent visit was less than perfect. our customers know we're committed to the highest form of professionalism and honesty.

2/10 很糟糕

Alexander

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dirty, stinky rooms..
於 2023 年 3 月住了 1 晚
Danny patel 於 2023年4月3日回覆
we'd like to apologize for the inconvenience you had.

2/10 很糟糕

Lori

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was nothing to like. There was roaches in the drawers and crawling on the bed. I killed 3 within 5 minutes of being in the room. I went to tell the night man and he called me a liar. He said I didn’t kill any roaches that he rents rooms all the time and have had no complaints. He was awful and rude
於 2023 年 3 月住了 1 晚
Danny patel 於 2023年4月3日回覆
we'd like to apologize for the inconvenience you had.

8/10 不錯哦

Latasha

喜歡：員工素質和客房舒適度
於 2023 年 1 月住了 1 晚

8/10 不錯哦

Jackie

情侶出遊
喜歡：住宿環境和硬體
Great stay it was quite so I can rest and do my homework for school.
於 2023 年 1 月住了 1 晚

4/10 不太好

Brittney

情侶出遊
喜歡：員工素質
不喜歡：整潔度
The staff was very friendly,the room appeared older moderate cleaned,which was not favorable but it was a room. Untill i saw the roaches.

6/10 一般般

Tammy

團體旅遊
不喜歡：設施服務
Pool was closed the entire time of our stay. They removed our ac from the room to service it. It was 98 outside and they did it around 2pm... The hottest part of the day. Room was clean and bug free. Very stingy with linens. Require a $50 deposit which is automatically placed on your credit card even if you're paying cash.
於 2022 年 9 月住了 3 晚

2/10 很糟糕

Corey

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They charged my card a additional 156.00 dollars its refundable but that was more than the room couldn't get extra towls plus there were someone elses dirty cloths and 2 dirty diapers under foot of the bed
於 2022 年 8 月住了 2 晚

4/10 不太好

Joann

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Never again
The bedsheets were disgustingly dirty. The bathroom and toilet had the previous renters bowel movement in the toilet and the seat was broken. We called the front desk and no one came to fix it. The windows and mirrors had a film over them like a dirty rag whipped it down. The counters and bedside table was sticky and dusty.
於 2022 年 8 月住了 2 晚

2/10 很糟糕

Martha

不喜歡：住宿環境和硬體和客房舒適度
Terrible
The Bed was very harrd, roaches was in the bathroom. The door had a large gap! The curtains was stained and tore up! The linen was stained up.
Curtains was ripped
Roach in bathroom
於 2022 年 8 月住了 1 晚

8/10 不錯哦

JK

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Service was good. The property facilities and grounds are screaming for an upgrade and a deep remodeling to bring it to a nicer place to stay.
於 2022 年 7 月住了 9 晚

6/10 一般般

Justin

於 2022 年 7 月住了 1 晚

2/10 很糟糕

Destiny

喜歡：整潔度和住宿環境和硬體
不喜歡：客房舒適度
於 2022 年 7 月住了 1 晚

8/10 不錯哦

Dionne

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
Provided it’s purpose
Stayed a second night. First room was average roadside hotel. Not fancy but good to crash. Return for second night, different room was a little rougher….spackle on the walls and broken lampshade but still good to crash. Slightly overpriced venue but provided its purpose
於 2022 年 6 月住了 1 晚

8/10 不錯哦

Heather

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 有夠讚

Gabriel

於 2022 年 6 月住了 1 晚

8/10 不錯哦

Dequez

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good I liked the employees. Had to check out early but someone was always there to be helpful.
於 2022 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚