十大人氣海因霍普飯店推薦 | 海因霍普住宿訂房限時優惠 最低 NT$1,060 起

「Staff were amazing. Bed was very comfortable. Great location, quiet.」

「I know this facility is not an actual "hotel", but I am not renting a caravan space or a camping site. I would expect some tissue paper in the room ( an hopefully a hair dryer?)」

「The room was clean and staff was friendly」

「地點適中、泊車方便」

「非常棒的風景跟星空」

「Gorgeous view and location. Was unaware that the restaurant was closed due to flooding which was inconvenient as when we booked it said that the restaurant was still operational. Everything was a bit run down but clean and smelled great. Shower appeared to be a bit dirty around the edges and sink took a while to drain and toilet didn't flush well. The resort manager Clare was lovely. Loved the glow worms. Would've been nice to know that the restaurant and a huge majority of the bar area is...

「My stay here as a solo traveler was the best decision I made for my trip. Dave and Shami were so friendly, kind, welcoming, and just genuinely good people. The room was so cozy and has an incredible view overlooking Rotorua. The breakfast spread was incredible and it was lovely to spend some time talking to other travelers about where they’re from and get ideas. I absolutely plan to come back again and recommend this place to anyone passing through Rotorua.」

「Room is clean and big, the kids love the animals around 」

「服務員態度非常之友善及主動，事環境非常美丽。」

「一开始没习惯，后来发现好多都是FAMILY来这里出游，开房车在这里是最棒的了」

「overall satisfactory🙏🙏」

「Great value for money, helpful management, lovely bed!」

「Nice motel but it has a little trouble from lake fly nuisance!」

「房間乾淨設備新，廚房應有盡有，設有免費溫泉ＳＰＡ 主人很熱心，協助我們臨時訂當地行程」

「6人公寓有2間臥室、1衛浴、1廁所、客廳(1張單人床)和廚房，客廳寬敞，廚房和浴室設備/備品齊全，環境乾淨且安靜。check in時男屋主提供2瓶鮮奶，並熱心導覽公共設施(溫水泳池、熱按摩池、溫泉泡湯池、付費洗衣&烘衣)。煮飯前和櫃台確認廚房提供的是洗碗精還是油時，櫃檯告知是洗碗精外，還貼心主動詢問是否需要油。整體設備和服務態度都優於預期，非常推薦家庭出遊帶上泳衣入住!」

「我們辦入住時得知Mineral pool損壞維修中，這倒還好。 但是晚上很晚回旅館時要洗澡才發現沒有熱水可以洗澡。去問接待員，說應該只是水壓不穩，等一等就會有熱水，可是我等了好久，忍不住，只好洗冷水。家人都無法洗熱水，還只能克難的用熱水器煮一些水來想辦法清潔。隔天詢問接待櫃檯，得到的答案是，因為旅館的地熱與加熱設備有問題，而且昨天是節慶假日，沒有人可以來修。 真的令人生氣。 如果你本來就知道沒有熱水，你提早說，或許我們還有變通的辦法，讓全家折騰一晚，也只說讓您不方便了! 這算什麼服務 」