Garden

Reviews of Hilltop Vacation Rental

3 out of 5
Hilltop Vacation Rental
57 Hina St, Hilo, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 53 reviews" "
Rating 8 - Good. 12 out of 53 reviews" "
Rating 6 - Okay. 5 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Utpal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay but did not like the lack of TV. Screencasting was the only option. Nearby roosters start crowing early am.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an relaxing one-night stay at the hilltop retreat! The host was incredibly kind and accommodating, making sure every aspect of our experience was top-notch. The ocean views were breathtaking, and the sounds of the tropical rain throughout the night created a magical ambiance. The king bed was super comfortable, and I loved the creative floor plan of the unit—it added a unique charm to the whole experience. Five stars all the way for this charming and relaxing getaway!
Stayed 1 night in Apr 2024

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, great views of Hilo Bay
Stayed 4 nights in Mar 2024

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The home was once beautiful, a Bauhaus style architecture where a portion of the house was turned into nightly rentals. The view is gorgeous and gardens still show the original style. Although improvements were made in our bathroom, the suite was basic and could use some updating, as well as the large living room available to guests.
Stayed 1 night in Apr 2024

10/10 Excellent

Summer

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so cute and well kept, there was a pool table and the owners greeted us and made us feel right at home. Will definitely be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hilo, cozy and quiet and yet still right off a main road down to Kamehameha avenue. Would highly recommend to anyone, though do note that parking is extremely tight.
Stayed 7 nights in Feb 2024

10/10 Excellent

Russell, Spokane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is very pleasant, including not only the home, but the surroundings. The large backyard is very peaceful, and the three chickens are a nice addition. The views from the property (and from our room #1) are spectacular. Parking requires a little maneuvering, but it wasn't a problem. Also, stone stairway to the house, and stairs inside the house to the rooms upstairs, could be difficult for anyone with limited mobility. I highly recommend this facility if you want a quiet room and an "old Hawaii" experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights and had good experience. My partner said it is her dream home. Parking has enough space for jeep.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Yumeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is super nice, could improve the hygiene a bit more (i.e. the towels smell a bit funky).
Stayed 2 nights in Nov 2023

10/10 Excellent

Anran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Haydee Lara consulting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host and excellent service!🌺 Mahalo
Stayed 1 night in Nov 2023

10/10 Excellent

Graham, Merewether

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and spacious property Friendly staff and nothing was a problem We relaxed whilst either looking at Mauna Kea or Hilo and the ocean Very convenient to Hilo Ate at restaurant recommend. It was great
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in, easy out. Clean little place.
Stayed 1 night in Oct 2023

10/10 Excellent

Isaiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time there and won’t be my last.
Stayed 1 night in Sep 2023

10/10 Excellent

sacchin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Great views of the ocean and surrounding greenery. The property is well maintained and the communal area with pool table and games Is a great touch. Jade and the team went to every effort to make sure our stay was amazing. A 5 minute drive Into Hilo town but beware if you choose to walk it, the 20 minute walk back is all uphill.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Property & Location
We enjoyed our stay very much. The property was located close to the city of Hilo but high on a hilltop which made it feel secluded and private. The grounds were very nice and there were many places to sit outside and enjoy the weather and/or other's company if you choose. The only thing that I saw that needed attention was the koi pond, which I am sure did not have koi in it because the water was very murky. Parking was easy for us, but if the units were fully booked, I could see how it could become a problem due to a small parking area, and the area for overflow (down the hill next to the stone wall) was not adequate for mid-size to large vehicles. Would I stay here again: Yes Would I recommend this place: Yes
Stayed 1 night in Sep 2023

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at the Hilltop rental! The host was amazing and all communications were timely and extremely clear. The unit was quiet, very clean, and well-equipped... and the host provided whatever else we needed. The view overlooking Hilo and Hilo Bay was breathtaking and it's just a short walk to town. We enjoyed the Hilo Farmer's Market which sells amazing local fruit, produce, and foods 7 days a week... and on Wednesdays & Saturdays is extended to include local artists and other vendors. I'm recommending the Hilltop Vacation Rental to all my relatives and friends... also to my friends in Hilo so they can recommend it to their visitors. Mahalo for a memorable and relaxing stay!
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Amazing location + hosts with uncomfortable room
Amazing location with fantastic hosts, but not the most comfortable lodging. The hosts did a fantastic job of making us feel at home and were incredibly responsive at addressing an issue we had with the AC unit. We also the location: the view is fantastic and the house has a beautiful indoor/outdoor common area - complete with a few adorable and friendly outdoor cats. Unfortunately, my wife and I never really managed to get comfortable in the room because of the heat, humidity, noise of the AC unit, and awkward layout. The hosts replaced the AC unit partway through our stay, which helped a bit, but we still never got a full night of sleep. We enjoyed our time in Hilo and the friendless of the hosts (and their cats!), but we wish the room was a bit more comfortable.
Stayed 5 nights in Jun 2023

4/10 Poor

Ruchit

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This place has only one positive, the view sunrise over Hilo Bay. But it has several negatives for a tourist that are not disclosed while booking for obvious reasons. The parking situation is dangerous and requires you to reverse your car at side of cliff. They have some weird neighbors who don’t allow using driveway and have dogs barking in the night. You also have to haul your bags up large stairs. There were several insects and lizards in the room.

2/10 Terrible

Wendy

Stayed 2 nights in May 2023

10/10 Excellent

Mary Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything liked Thank you
Stayed 1 night in Apr 2023

10/10 Excellent

Mary Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely location with a great view of Hilo Bay.
Stayed 14 nights in Mar 2023

10/10 Excellent

jennifer desiree

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing place to stay. Staff was so friendly and welcoming. They also had the cutest cat that stayed outside. Property was beautiful. Room was spacious and had an awesome hot tub with a great view. Will stay here again. Mahalo
Stayed 7 nights in Feb 2023

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, amenities
The property is in a great location, with easy walking distance to downtown Hilo. It is very clean but old. The water pressure in the bathroom was very low. The bed was not comfortable as the mattress was very soft. There are no kitchen facilities (non were advertised) but the provided mini fridge and microwave was very convenient. Note: Check in with Hilltop was straight forward and easy. They provided us with the access code at check in time as is their practice. Unfortunately Expedia had incorrectly informed us we'd be provided with an access code 24 hours prior to check in (not Hilltop's practice). This caused us needless concern when the code wasn't provided. Expedia should ensure they provide accurate information.
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing but has Potential
The facilities were very old, worn and in dire need of refurbishment, paint and updating. The mattress was very uncomfortable, the electrical outlets were very old and limited in number, the bathroom requires a complete renovation and, although the room is very spacious, the seating in it is limited. We were very surprised that there was no smoke detector in the room, especially in light of the old electrical outlets and overcrowding on the existing ones. The public sitting area is nicely done and the grounds are lovely. The location is fabulous. The view is amazing, the private balcony off our room was very nice and the neighbourhood is quiet and pleasant. With significant updating, this could be an amazing destination. As is, it is disappointing, outdated and not very comfortable.
Stayed 9 nights in Feb 2023

6/10 Okay

David

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool home in a quiet neighborhood. The house has a 1920s Art Deco but
Stayed 2 nights in Jan 2023

8/10 Good

Paulette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I loved the view of Hilo bay from sitting in bed!

10/10 Excellent

Matthew

Stayed 1 night in Dec 2022
Response from Hilltop Vacation Rental on 2022/12/21
Thank you for taking the time to leave a rating for your stay with us at Hilltop Legacy Vacation Rental. We are thrilled to see that you had a great experience and rated us a 10/10.We appreciate your positive feedback and are grateful for your business. We hope to have the opportunity to serve you again in the future.

6/10 Okay

Herbert O

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
These comments need to be taken in context of value. I had a 2-night business stay and just needed a place to sleep and shower. It was very, very affordable. Be sure to ask for Room 1, I think it had the best view and it also had a private balcony. It was a 3-room suite. The grounds were wonderful, lush and well-cared for. The house is obviously an old Hawaiian home, and it has been a while since there were any significant updates (like many decades). The room could have benefited from some paint, the fixtures in the bathroom were a bit dilapidated. The bed was old, a bit bouncy though I slept well. More outlets near the bed would have been helpful (I had to plug my sleeping device in to a 1940s-era plug in the closet). The views overlooking Hilo were wonderful—the harbor, airport and beyond. All contact with the owners was virtual. I didn't opt for daily room service, and so didn't see staff the whole time I was there. Would I stay again? Probably not, but it wasn't an unpleasant experience.
Stayed 2 nights in Dec 2022
Response from Hilltop Vacation Rental on 2022/12/21
Thank you for your review of your stay with us. We apologize for any issues you encountered during your visit, and we appreciate your feedback as we work to improve the guest experience at our vacation rental.We are glad to hear that you enjoyed the beautiful grounds and the great views from Room 1. We apologize if the room itself was not up to your standards in terms of paint and fixtures, and for the old and bouncy bed. As you may be aware, we are in the process of renovating the home, and Room 1 is one of the remaining rooms that we are working on. We hope to have it fully renovated in the near future.We apologize for any inconvenience caused by the lack of outlets near the bed and the old outlets in the closet. We will certainly consider adding more outlets in the future as part of our renovation efforts.I'm sorry we didn't have the opportunity to interact in person during your stay, as I am often in and out of the property. However, we hope that you were able to reach us by phone if you had any issues or concerns.Thank you again for your feedback. We hope to have the opportunity to serve you better in the future, once all of the renovations are complete.

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room quaint and charming. Parking a bit difficult, but doable.
Response from Hilltop Vacation Rental on 2022/12/21
Thank you for your review of your stay with us. We are so glad to hear that you enjoyed the quaint and charming atmosphere of your room.We apologize if you had any difficulties with parking during your stay. Our location at the end of the road on a hilltop residence can make parking and turning around a bit challenging. We understand that this can be a concern for some guests, and we are actively working on ways to make it easier for our visitors. We appreciate your feedback and will continue to explore ways to improve the parking situation at our property.Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of Hilo bay. Close to restaurants.
Stayed 2 nights in Nov 2022
Response from Hilltop Vacation Rental on 2022/12/21
Thank you for your review of your stay with us at Hilltop Legacy Vacation Rental. We are glad to hear that you enjoyed the great view of Hilo Bay and the convenient location close to restaurants.We are glad to hear that you had a positive experience at our property. We have put a lot of effort into making Hilltop Legacy a great place for our guests, and we are happy to see that it is paying off. We appreciate your kind words and are grateful for your business.We hope to have the opportunity to serve you again in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B Overlooking Hilo
B&B is setup with the front of house available for guests. Plus, the outside garden area was very nice. Location overlooks Hilo which gives a nice sunrise. Bedroom was clean and neat, but the bed was very small. Maybe a double bed. Host was friendly and helpful.
Stayed 1 night in Aug 2022
Response from Hilltop Vacation Rental on 2022/12/21
Thank you for your review of your stay with us at Hilltop Legacy Vacation Rental. We are glad to hear that you enjoyed the front of house area and the beautiful garden, as well as the convenient location with a great view of Hilo and the sunrise.We apologize for the small bed in your bedroom. We will take your feedback into consideration as we work to improve the guest experience at our property. We are glad to hear that the room was clean and neat, and that you found our host to be friendly and helpful.We appreciate your business and are grateful for your kind words. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Nancy C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet with an excellent host. I even had a private balcony deck to myself. View was beautiful. An older place, but unique and I loved it.
Response from Hilltop Vacation Rental on 2022/12/21
Thank you for your review of your stay with us at Hilltop Legacy Vacation Rental. We are glad to hear that you found our property to be peaceful and quiet, with an excellent host. We are glad that you enjoyed your private balcony deck and the beautiful view, and that you appreciated the unique charm of our older property.We appreciate your kind words and are grateful for your business. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Nataniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2022

8/10 Good

Daniel

Stayed 1 night in Oct 2022

10/10 Excellent

Brynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
We really liked this place. It was quiet, and the grounds were great for bird-watching and relaxing. A short walk to town.
Stayed 1 night in Aug 2022

8/10 Good

masaki

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Dominic

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Die Villa liegt in einer ruhigeren Gegend etwas ausserhalb des Zentrums von Hilo und bietet eine tolle Sicht über die Stadt. Die Rainbow Falls und weitere Stationen am Wailuku River sind in wenigen Minuten erreichbar. Das Gebäude ist schon etwas älter und das Zimmer sieht genau so aus, wie man es in einer älteren Villa erwarten würde, wobei die verschiedenen Zimmer wohl sehr unterschiedlich sind.
Stayed 1 night in May 2023

8/10 Good

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful house, loved the pooltable.
Stayed 1 night in Apr 2023

10/10 Excellent

Sabine, Jülich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Haus liegt oberhalb von Hilo in einer ruhigen Wohngegend und hat einen wunderbaren Ausblick auf das Meer
Stayed 1 night in Apr 2023

10/10 Excellent

Mingyang

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet place and super hill top view. Also beautiful yard. Houseowner do great maintenance for the house. Have a wonderful short time.

10/10 Excellent

ICHIRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Hiromi

Stayed 3 nights in Aug 2022