大廳

Yaamava’ Resort & Casino at San Manuel的評分

5 out of 5
Yaamava’ Resort & Casino at San Manuel
777 San Manuel Blvd, Highland, CA

評論

9.4

好極了

10 分,有夠讚;37 則評論中有 32 則" "
8 分,不錯哦;37 則評論中有 2 則" "
6 分,一般般;37 則評論中有 1 則" "
4 分,不太好;37 則評論中有 0 則" "
2 分,很糟糕;37 則評論中有 2 則" "

9.8/10

整潔度

9.8/10

員工素質

9.6/10

設施服務

9.8/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Chrisol

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel and casino! We got the suite and it was amazing 😭
於 2024 年 5 月住了 1 晚
Jessielyn 於 2024年5月21日回覆
Greetings, Mr. Cosico! Thank you for your kind rating! We pride ourselves on the quality of product and the level of service that our team provides. We are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to serving you again in the future! Warmest wishes,

10/10 有夠讚

Jovito

情侶出遊
喜歡:設施服務
Very Nice , Hospitality is off the Charts
於 2024 年 5 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年5月13日回覆
Greetings, Mr. Rivera; thank you for your kind rating! We are very proud of the level of hospitality that our team provides, and we are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to being your newest go-to destination for thrills and luxury! Warmest wishes, Nicholas

10/10 有夠讚

Juan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room/suite was excellent and very clean as well as up to date.
於 2024 年 5 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年5月6日回覆
Greetings, Mr. Saucedo, thank you for your kind rating! We pride ourselves on the quality of product that is provided to all guests. We are so appreciative of you sharing your feedback on the condition and up-to-date nature of the rooms and that we were able to exceed expectations. We look forward to being your newest destination for continued thrills and hope to see you again soon! Warmest wishes, Nicholas

2/10 很糟糕

jen

喜歡:整潔度和住宿環境和硬體
Beautiful but they failed to have a massage available even though i called days in advance.
於 2024 年 4 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年4月27日回覆
Greetings, Ms. White, thank you for taking the time to share your experience with us. We appreciate your valuable feedback. While we are pleased to see that you thought the property is beautiful, we are disappointed to hear that your experience was not to your satisfaction and can assure you that it is not the typical Yaamava’ experience. Guest experience is number one to us and feedback such as yours regarding our Spa booking process allows us to continue to improve our guest journey. Have a wonderful day and we hope to welcome you back in the future. Warmest wishes, Nicholas

10/10 有夠讚

Shirley

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Magic and beautiful place
於 2024 年 3 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年3月18日回覆
Greetings, Ms. Mejia! We take great pride in the appearance of Yaamava' Resort & Casino at San Manuel and are so thrilled to hear that you had a magical experience. Thank you for spending some time with us and we look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 有夠讚

Lisset

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年3月28日回覆
Greetings, Ms. Barrios! Thank you for taking the time to provide your very kind rating. We pride ourselves on the level of service and product that we provide to our guests and are so thrilled that you enjoyed your visit. We look forward to being your newest destination for thrills! Warmest wishes, Nicholas

10/10 有夠讚

Giselle

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service!! Highly recommend!
於 2024 年 2 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年3月6日回覆
Greetings, Ms. Silebi-olin, and thank you for your kind words! We pride ourselves on the genuine service that our team provides. We are thrilled to be one your new go-to recommendations and we look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 有夠讚

Anna

情侶出遊
When we arrived we were surprised by an amazing room upgrade. Thank you!!!
於 2024 年 2 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年3月2日回覆
Greetings, Ms. Pacheco! What a lucky day it was! We hope that the rest of your visit was as amazing as the room. We are so appreciative of you sharing your experience and we look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 有夠讚

frida

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff really polite and helpful. Resort and rooms spotless
於 2024 年 2 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年2月28日回覆
Greetings, Mrs. Glucoft! Thank you for your kind words! We pride ourselves on the quality of product and the level of service that our team provides, and we are so thankful that you chose us for the birthday celebration. We hope it was one to remember! We look forward to serving you again in the future. Warmest wishes, Nicholas

10/10 有夠讚

Christopher

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年2月21日回覆
Greetings, Mr. Brown, and thank you for your kind rating! We pride ourselves on the quality of product and the level of service that our team provides. We are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 有夠讚

Mark

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
staff was very helpful and friendly
於 2024 年 1 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年2月3日回覆
Greetings, Mr. Navarro. Thank you for your kind rating! We pride ourselves on the level of service that our team provides and we are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to being your new destination for thrills and to serve you again! Warmest wishes, Nicholas

10/10 有夠讚

Stephanie

喜歡:整潔度、員工素質和住宿環境和硬體
Clean and staff was amazing.
於 2024 年 1 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年1月29日回覆
Greetings, Ms. Neufeld. Thank you for your kind rating! We pride ourselves on the quality of product and the level of service that our team provides and we are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to being your new destination for thrills and to serve you again! Warmest wishes, Nicholas

8/10 不錯哦

Kurt

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We traveled here for a concert at the theater and we do not gamble so we are rating it from a hotel standpoint. Pros: it’s extremely clean everywhere you go. The bed was the best I’ve ever slept in in a hotel. The staff were extremely friendly and helpful, most were willing to walk you to your destination. The theater was outstanding, very comfortable with fantastic view and sound. Pool area was very nice and accommodating. I can’t say enough about how great the staff and service are. In room dining options were very good. Cons: Very expensive for what it is. Single sink very small vanity made it difficult for my wife and I to get ready. There was also only one plug in outlet in the room made it difficult to charge phones. Temperature control in the room was very difficult and would never cool off seemed like 70 was as low as it would cool off too, it was too hot at night. Casual dine in seating options were very limited with ridiculous wait times. The steak house was good though. The casino is extremely difficult to navigate and signs are not helpful at all, it’s just too over stimulating and we probably won’t go back for a concert for this reason. We did stumble across a VIP access area upstairs which was outstanding, food and drinks options were great and staff was fantastic. This area should be available for guest just staying for concerts.
於 2024 年 1 月住了 2 晚
Nicholas Sloan | Hotel Reservations Manager 於 2024年1月16日回覆
Greetings Mr. Rehagen, thank you for taking the time to share your experience with us. We appreciate your valuable feedback and are elated to hear of the many aspects of Yaamava' that you enjoyed during your visit with us. Especially the highlight of our staff and service! Your feedback on room configuration and navigation in the Casino have been duly noted. Guest satisfaction is number one to us and feedback such as yours allows us to continue to improve our guest journey. Wishing you a wonderful day and, while we understand how overwhelming the property can feel at times (especially for your first visit), we hope to welcome you back in the future for another opportunity. Warmest wishes,

10/10 有夠讚

donald

情侶出遊
喜歡:整潔度、員工素質和設施服務
Perfect
於 2023 年 12 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年12月30日回覆
Greetings, Mr. Adams! Thank you for your kind rating. We are thrilled to see that your stay was above expectations and that you were able to experience the thrills you deserve! We appreciate your patronage and hope to serve you again soon. Warmest wishes, Nicholas

10/10 有夠讚

Kelley

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This property far exceeded my expectations. In my opinion, it is on par with any Four Seasons that I ever stayed. The staff were extremely courteous and very attentive. I have recommended Yaa’mava to several family members. My husband and I plan to definitely return very soon.
於 2023 年 12 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年12月12日回覆
Greetings, Kelley. Thank you for your kind review and feedback! We pride ourselves in our staff and service and are thrilled to hear of your experience. We hope to be your new number one destination for Entertainment and greatly look forward to another chance to serve you and your husband soon! Warmest wishes, Nicholas Sloan

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年12月7日回覆
Greetings, Ms. Elena. Thank you for choosing Yaamava' Resort & Casino at San Manuel and for your kind rating! We are so pleased to see that we were able to go above and beyond for your visit. We can’t wait for you to experience the thrills again and hope to see you soon! Warmest wishes, Nicholas

10/10 有夠讚

soohyang

於 2023 年 11 月住了 2 晚
Jon-Paul Neville 於 2023年12月19日回覆
Greetings Soohyang, Thank you for your kind rating! We take pride in our facilities and are thrilled to see that we exceeded expectations. We thank you for choosing Yaamava’ Resort & Casino as your vacation destination and greatly look forward to another opportunity in the near future! Warmest wishes,

6/10 一般般

Joshua

喜歡:設施服務
Most food and beverages were out ragegously over priced. The buffet was very disappointing cold food. I practically chiped a tooth on a Brussel sprout it was un edible raw $12 for a slice of pizza come on Rock and brew was thr only half way decent priced food
於 2023 年 10 月住了 3 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年11月2日回覆
Dear Joshua, thank you for taking the time to share your experience with us. We appreciate your valuable feedback and are disappointed to hear that your dining experiences were not to your satisfaction and can assure you that it is not the typical Yaamava’ experience. Guest satisfaction is number one to us and feedback such as yours allows us to continue to improve our guest journey. Have a wonderful day and we hope to welcome you back in the future. Warmest wishes,

10/10 有夠讚

Maria Elena

於 2023 年 9 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年10月5日回覆
Greetings, Ms. Elena. Thank you for choosing Yaamava' Resort & Casino and for your kind rating! We are so pleased to see that we were able to go above and beyond for your visit. We are certainly proud to become your new vacation destination for thrills and hope to see you again soon! Warmest wishes, Nicholas

10/10 有夠讚

Melissa

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A great experience!
A great hotel - bathroom was a bit cramped for space, but still all in all a top notch stay. Great hotel, great casino, great theater. Highly recommend! (It was definitely reaaaaally pricey tho)
於 2023 年 9 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年9月23日回覆
Greetings, Ms. Lippert. Thank you for your kind review and feedback! It is wonderful to see that you had such a great visit to Yaamava’ Resort & Casino. We hope to be your new number one destination for Entertainment and greatly look forward to another chance to serve you soon! Warmest wishes, Nicholas Sloan

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質和設施服務
Clean
於 2023 年 8 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年9月18日回覆
Greetings Ms. Sullivan,Thank you for your kind rating! We take pride in our facilities and thrilled to see that we exceeded expectations. We thank you choosing Yaamava’ Resort & Casino as your vacation destination and greatly look forward to another opportunity in the near future! Warmest wishes, Nicholas

10/10 有夠讚

Mike

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Nicholas Sloan | Room Reservations Manager 於 2023年9月7日回覆
Greetings Mr. Conklin! Thank you for your kind rating. We are elated to see that we were able to achieve and exceed your expectations. We sincerely hope to see you again soon and are proud to be your newest place of thrills! Warmest wishes, Nicholas

8/10 不錯哦

Kevin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Nicholas Sloan | Room Reservations Manager 於 2023年8月22日回覆
Greetings Kevin! Thank you for your kind rating of Yaamava’ Resort & Casino at San Manuel. We hope that we were able to exceed your expectations and that we get to be your new go-to relaxation destination of thrills. We look forward to another opportunity to serve you in the future! Warmest wishes,

10/10 有夠讚

Scott,Los Angeles

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Nicholas Sloan | Room Reservations Manager 於 2023年9月4日回覆
Greeting Mr. Bowman,Thank you for your kind rating. We are thrilled that we were able to exceed expectations and be the vacation destination you deserve! We look forward to another opportunity to serve you in the future. Take care!

10/10 有夠讚

Karen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Service 5-star
Service is 5 star! No gambling wins but big wins with the room, amenities, service and overall experience!
於 2023 年 7 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年8月2日回覆
Thank you for your lovely review Ms. Gruner! We are so happy to hear that we exceeded expectations and provided a truly memorable Yaamava’ experience. We certainly hope that your next visit will prove to have wins on the floor as well! We look forward to serving you again soon. Warmest wishes, Nicholas

10/10 有夠讚

Rosio

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The place was very plush from the moment you walk in from the valet, which is free for staying guests. The room was very roomy and I especially loved the shower. We had a great view of the pool, which we did not get a chance to check out but it looked very refreshing and has a lot of cabanas. The three places we had meals at where really great and the food was great. Will definitely go back even though the price for stay is a bit high.
於 2023 年 7 月住了 1 晚
Nicholas Sloan | Room Reservations Manager 於 2023年7月25日回覆
Greetings, Rosio! Thank you for your kind words and rating. We are thrilled to see that we were able to exceed expectations and deliver the experience you deserve. With the Summer heat, we encourage your next visit to be spent poolside! Thank you again for allowing us to serve you and we look forward to the next opportunity. Warmest wishes, Nicholas

10/10 有夠讚

Martha

喜歡:整潔度、員工素質和住宿環境和硬體
All the personal was friendly
於 2023 年 7 月住了 1 晚
Nicholas Sloan | Room Reservations Manager 於 2023年7月22日回覆
Greetings Martha! Thank you for your kind rating. We pride ourselves in our guest relations and our team members and it is so wonderful to hear that we provided you a best in class experience. We hope you have a lovely day and we greatly look forward to the next opportunity to serve you! Warmest wishes, Nicholas

10/10 有夠讚

Henry

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Room was nice and staff was friendly
於 2023 年 7 月住了 1 晚
Nicholas Sloan | Room Reservations Manager 於 2023年7月19日回覆
Greetings, Henry! Thank you for your kind rating! We pride ourselves on the quality of product and the level of service that our team provides. We are so appreciative of you sharing your experience and that we were able to exceed expectations. We look forward to serving you again in the future! Warmest wishes, Nicholas

10/10 有夠讚

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
Built on the edge of an older neighborhood but easy access to casino property
於 2023 年 6 月住了 1 晚
Nicholas Sloan | Hotel Reservations Manager 於 2023年6月9日回覆
Greetings, Ms. Fish! Thank you for your kind rating and for choosing Yaamava' Resort & Casino at San Manuel as your getaway. We are so glad to see that you enjoyed your time in the casino and we greatly look forward to the next opportunity to serve you!

10/10 有夠讚

Evelyn

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We enjoyed most everything about the property except the people in the room next to us being TOO LOUD
於 2023 年 6 月住了 1 晚
Nicholas Sloan | Room Reservations Manager 於 2023年6月9日回覆
Greetings, Ms. Koomen! Thank you for your kind rating and for choosing Yaamava' Resort & Casino as your relaxation destination. We are so thrilled to hear that you enjoyed your time with us. It is unfortunate to hear that you experienced noisy neighbors. In the future, please let us know of any non-comforts that you may be experiencing, and we will swiftly resolve the issue. Your comfort is the most important thing to us! We greatly look forward to another opportunity to serve you in the future! Warmest wishes,

10/10 有夠讚

Jonathan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Luxurious indulgence
First stay here - we booked a 2night stay & travelled from the Bay Area to attend the Andrea Bocelli concert. The entire stay, concert included, was a luxurious indulgence! From checkin to checkout we were met with friendly & attentive staff everywhere on the property: casino, lobby, restaurants, bars, pool, theater. The beds were so comfortable that we now want to buy one! The theater was beautiful & the seating comfortable - it appeared designed so that there was great line of sight wherever you sat. We will be back.
於 2023 年 5 月住了 2 晚
Nicholas Sloan | Room Reservations Manager 於 2023年5月22日回覆
Greetings, Mr. Springer! Thank you for choosing Yaamava' Resort & Casino at San Manuel as your vacation getaway. The Andrea Bocelli concert was an incredible event, and we are thrilled that you had the opportunity to join us. We pride ourselves in our team and it is wonderful to hear of your experience with our brand of service excellence. We greatly appreciate your feedback and look forward to your future return! Warmest regards,

10/10 有夠讚

Jennine,Temecula

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gorgeous/luxe modern hotel rooms. Awesome to be able to walk down to the concert. The Pines steakhouse was amazing too Would stay here again!
於 2023 年 5 月住了 1 晚
Nicholas Sloan | Room Reservations Manager 於 2023年5月12日回覆
Greetings Jennine, Thank you for your kind words and 10 out of 10 rating! We are thrilled to see that we exceeded your expectations during your visit to our beautiful Yaamava' Theater and The Pines Steakhouse. We cannot wait for the next opportunity to serve you. Thank you for choosing Yaamava' Resort & Casino at San Manuel and we'll see you soon! Warmest wishes,

10/10 有夠讚

Paul

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yaamava. The place you’ll love
Entire complex inside n out is beautiful. Extremely clean n well kept Staff as a whole is the most polite n professional. Meals were excellent. Already planning another visit
於 2023 年 4 月住了 1 晚
Customer Experience 於 2023年4月7日回覆
Paul -Thank you for scoring us a 10 out of 10! WOW! I'm so glad to hear you enjoyed our hotel, and hope that you got to experience all our resort has to offer. We look forward to hosting you again soon.- Yaamava' Resort & Casino

10/10 有夠讚

Jared

於 2023 年 4 月住了 1 晚
Nicholas | Room Reservations Manager 於 2023年5月1日回覆
Greetings Jared, Thank you for your 5-star rating! We are thrilled to see that we exceeded your expectations during your visit. We cannot wait for the next opportunity to serve you. Thank you for choosing Yaamava' Resort & Casino at San Manuel! Warmest wishes,

2/10 很糟糕

Brian

於 2023 年 2 月住了 1 晚
Nicholas Sloan - Reservations Manager 於 2023年3月27日回覆
Dear Brian, Thank you for taking the time to share your experience with us. We appreciate your valuable feedback, and it is disconcerting to hear that you did not enjoy your stay with us. Guest satisfaction is number one to us and feedback such as yours allows us to continue to improve our guest journey. Have a wonderful day and we hope to welcome you back in the future.Warmest wishes,