"Lovely room on the executive level with the benefit of lounge use. Perfect location with a station on the lower level.
Breakfast was very good with fresh made omelets. Staff was wonderful! The only suggestion would be to make the evening lounge cocktail hours for Adults Only. There were far too many children allowed in the area at times. Parents apparently could not understand the printed rules regarding children being quiet and not permitted to run around. Fortunately we had several evenings that were childless and peaceful.
We thoroughly enjoyed our stay and will return. Highly recommend this hotel!"
"Hotel is centrally located in Shinagawa, with a close connection to the train station. I stayed in the main tower in a non smoking room. Size of the room was fine, consistent with Japanese standards. However, air conditioning was lacklustre as the room felt hot during my stay. "
"The room was a good size with good amenities. The breakfast was great, with good variety and mostly fresh. Just a short stroll to Shinjuku.
The staff were friendly and very helpful and room very clean. A good experience all-round."
"Hotel was in a great location and within walking distance of the underground stations. Plenty of places to eat. Room was on the small size but clean and tidy"