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"The Grand Hyatt was excellent. The rooms were spacious and very clean! Will definitely look for another Grand Hyatt the next time we travel "

"John was fantastic very polite and helpful in every way. Our bathroom door handle was hanging off was replaced with new one in 30 minutes, tv was fixed nothing was too much trouble 👌"

"Nice staff"

"This was a reservation for my son who was traveling abroad for school this summer. As soon as you walk in the door, it is so clean, you can smell it! Front desk lady was very accommodating to my son in allowing him an early check in due to us having to leave early to come back home out of state. It definitely helped my Momma's heart. He also stated that the room was very nice!"

"Simple, clean room with a decent amount of space. Bathroom was comfortable size and kept clean too. Nice touches like motion activated night lights/LEDs to guide you to the restroom in the dark. Only real complaint isn't really the hotel's fault, but Nashville on a Saturday is filled with sirens, engine revs, woo girls and plenty of other noise that can keep you awake until 2am easily. Otherwise 'twas a nice stay"

"This place is amazing! "

"First time staying in a Virgin Hotel and will be back. The room was comfortable and well thought out floorplan. Rooftop lounge didn’t disappoint and dinner in the first floor restaurant was also good. Very pleased with hotel and the service provided "

"Entry and exit were simple and made easier by concierge that communicated extremely well. We had no noise, construction or otherwise. This place is awesome and we will definitely be back. Super close to Broadway, shopping, sports and downtown. I highly recommend and cant wait ti go back to Smashville."

"LOVED this hotel!! Check in was a breeze, room was clean and comfortable! Loved the pool! Every evening at 5pm there is a free buffet diner and 3 free drinks per person. Breakfast buffet included as well, delic! Such a nice touch. Super convenient location close to Broadway and the pedestrian bridge over to Nissan stadium where we saw Morgan Wallen. Definitely will be back!"