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Really cozy and nice, would book again

Good

Every perfect, all that we need

This property is fabulous. Immaculate, friendly staff, awesome location, the most comfortable beds, attention to detail everywhere.

Wonderful stay the happy hour bartenders were awesome an amazing

The room was very clean and organized. The staff was very helpful and kind.

Best hotel in San Francisco. A real classic!

I love this place

We stayed with our preteen and little guy and it was wonderful. Area felt pretty safe. We had a bay view room and got to watch the lighthouse at Alcatraz at night. Real close to dining, Ghirardelli Square, Fisherman's Wharf and just a couple blocks from the Big Bus station. Breakfasts were good and definitely saved money not paying for that every day! They are strict about the breakfast cutoff.

Great location to stay. Many sites and restaurants in short walking distance plus public transportation is available and easy to use.

Friendly staff, clean & comfortable rooms, free shuttle to/from airport, good breakfast=just what we wanted!

The property was great except for an unexpected $15 parking charge

The Westin St Francis SF was fabulous. Very well kept, staffing, rooms, convenience to everything. This was the perfect stay and we felt at home! Our bathroom was small but it could have just been our room. We took tours and were so convenient to the pickups. Took the transit system which was clean and well kept. We stayed 8 nights and this was for our 40th wedding anniversary!

The buffet and parking are outrageously priced. There is no pool and no Shuttle to the airport.

Best hotel in SF and probably my favorite in the states. Impeccable service, love the rooms, cleanliness, looking over SF and the bay, bath with a view, walkways with 360 views, chocolates, and overall quality of items.

Staff was very friendly and helpful. Room was clean bed and pillows were comfortable. Great location within walking distance to fishermen warf and pier 69 and pier 33 for Alcatraz tour. Definitely would recommend this hotel

I came to SF for my 40th birthday for the first time and chose the Jay as it seemed stylish, well situated, and had amenities I was looking for. It didn’t disappoint. We found the bed very comfortable, they had daily housekeeping which is very rare these days, room service (also rare), a shower where there’s an actual door that closes, and a lovely hotel restaurant and lounge/cafe area which we used often to do some reading! Also, the hotel is near lots of public transportation which we used...

All of the staff was very welcoming and hospitable. The entire place was clean. The bed was a little too firm for me but good quality. There was hot breakfast offered which featured eggs, potatoes and a meat option each day. There was also continental style foods, waffle maker with special toppings, and hot oatmeal with special ingredients to mix in like fruit puree, nuts, coconut, and chocolate chips.