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木蘭旅店的評分

2 out of 5
木蘭旅店
6655 Highway 49 N., Hattiesburg, MS

評論

7.2

不錯哦

10 分，有夠讚；506 則評論中有 137 則" "
8 分，不錯哦；506 則評論中有 166 則" "
6 分，一般般；506 則評論中有 111 則" "
4 分，不太好；506 則評論中有 45 則" "
2 分，很糟糕；506 則評論中有 47 則" "

7.6/10

整潔度

8.0/10

員工素質

6.0/10

設施服務

7.2/10

住宿環境和硬體

5.2/10

環保程度

評論

4/10 不太好

Kelvin

喜歡：員工素質
不喜歡：整潔度
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Tameka

喜歡：整潔度、員工素質和住宿環境和硬體
Kind Staff willing to help!
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Edwin

家庭旅遊
喜歡：設施服務和住宿環境和硬體
不喜歡：員工素質
I left the hotel. I did not stay the room smelled terrible. I told her but she said I can’t get my money refund back.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Harold

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet. The area coming into the facility needed cleaning up.
於 2024 年 5 月住了 4 晚

4/10 不太好

Michael，Cosby

不喜歡：設施服務和住宿環境和硬體
The property has seen better days but the room was okay. They show that your stay includes breakfast, it doesn't. They do have a coffee maker in the room but they only give you one serving of coffee, but they didn't leave any coffee cups so I guess they left enough :(
於 2024 年 4 月住了 1 晚

10/10 有夠讚

jesus

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and peacefully hotel, very clean and the staff very friendly, continued in the same way to keeping this hotel in very good condition, extra points,very close to different dining options, and very convenient truck parking with private entrance...
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Latrina

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Manuel

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Debra

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Having a great time.
於 2024 年 4 月住了 1 晚

4/10 不太好

Tameka

於 2024 年 3 月住了 1 晚

4/10 不太好

Stephen

於 2024 年 3 月住了 1 晚

4/10 不太好

Aleah

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
I don’t mind old or no breakfast as long as a hotel is clean. Our room looked dirty and smelled of cigarettes. There was a black ring in the tub and cigarette burns in bedspread. We ended up sleeping on a sleeping bag on top of the bedspread with our pillows from home. Also glad I brought Clorox wipes and Lysol with me.
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Synthia

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was absolutely filthy. Bathroom hadn’t been cleaned, cigarette burns on comforter, dust on headboard, mirrors dirty , one towel for 3 people. Supposed to be in a room with no carpet. Room had carpet and the door handle was not very secure. Would never recommend this hotel to anyone. Advertised breakfast daily and when we checked in they said it isn’t offered. Front desk could care less about the concerns.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Katoshia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was nice
於 2024 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚

2/10 很糟糕

Malissa

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There were roaches in the rooms. The bathrooms were nasty and stains on beds
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Alexia

喜歡：整潔度、員工素質和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Tamara

情侶出遊, 商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Clean
於 2021 年 9 月住了 1 晚

6/10 一般般

Jeanne

於 2021 年 9 月住了 5 晚

10/10 有夠讚

Terrence

於 2021 年 8 月住了 1 晚

6/10 一般般

Raymond

喜歡：客房舒適度
不喜歡：員工素質
Management was prejudice against the lower class guests and was extremely rude on multiple occasions.
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Rosemary

於 2021 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice comfy quiet room😎
於 2021 年 7 月住了 1 晚

2/10 很糟糕

Darrin

喜歡：員工素質
不喜歡：整潔度和設施服務
於 2021 年 7 月住了 1 晚

4/10 不太好

真實旅客

親子旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
There is no breakfast served here. They even admit that the website says they serve breakfast, but they don’t. They offer conciliatory coffee. :/ The room wasn’t the worst we’ve stayed at, but we were glad to leave.
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Edwin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT book this property before you see it. TRUST me. The 1st room we were put in had blood on the wall and you could literally see springs in the mattress bulging out, even with linens on. The 2nd room was more accommodating but had dirty carpet with worn through spots in it. When we got in the 2nd room, we had to change the sheets because there was makeup on a pillow case and housekeeping was not available. The only reason we stayed was because it was the weekend and everything else was sky high and 100 miles away.
於 2021 年 7 月住了 2 晚

2/10 很糟糕

真實旅客

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I booked this because it seemed decent for the price and had free breakfast. Get there and find out there’s no breakfast even though the booking site says there is???? Plus the rooms totally looked like a motel and was not worth the price. I could have booked a cheaper place. Also the WiFi sucks!!! Oh and our room key was totally wack, Like we got a new one and it still would not work. Anyway would not recommend, better to get a nicer hotel for more money. Or a motel for cheaper.
於 2021 年 6 月住了 2 晚

4/10 不太好

真實旅客

親子旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
I don't have unreasonable expectations. I know what I am paying for. However, the internet didn't reach the room so no free wi-fi for the kids after day of driving. The door to our room didn't close all the way and the top latch was loosezl, so there was no way to really secure the room. Basic cable which was very slow to load. Also, the website and Expedia website state there is breakfast. I understand with Covid, things are limited. But upon arrival, there was a typed sign that said there is no breakfast and they are aware the website states there is breakfast. Many hotels are doing a grab and go or even sack breakfast. You can't even go into the main lobby, you use the night window.
於 2021 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
We got there and immediately noticed paint peeling off the ceiling, the door was so poorly insulated you see light all the way around and hear EVERY noise during the night. The website stated breakfast would be available so when we got up the next morning to grab something on our way out it was closed, there was a small sign saying no breakfast, but when we inquired as to why the website said there was, the guy working the front desk was incredibly rude. When I said, we won't be coming back, he said GOOD! :( :( :( Then on our last time out the door the door handle fell off in my hand.
於 2021 年 6 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
不喜歡：員工素質和設施服務
Tv in room wouldn’t come on. Went to office and person on duty asked what we thought she was doing to do about it. Said she couldn’t put us in a different room.
於 2021 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊, 親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I like nothing!!
於 2021 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
When I arrived I don’t have any rooms they told me they were over booked and I don’t get my money back told me I had to get it back through Expedia when I called Expedia they told me that that the hotel was suppose to reimburse me so I lost my money paid for rooms I never received
於 2021 年 5 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質和住宿環境和硬體
The tub wasn't clean good, and the room could have been cleaner it had a smell
於 2021 年 5 月住了 1 晚

2/10 很糟糕

Amelia

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Filthy, clogged drains, dirty sheets
Black pubic hairs on toiletries & bedsheets
於 2021 年 5 月住了 1 晚
KD 於 2021年5月25日回覆
Dear Amelia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

8/10 不錯哦

Lori

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 4 月住了 1 晚
KD 於 2021年5月1日回覆
Dear Lori, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, K Patel General Manager Econolodge Hattiesburg

2/10 很糟糕

真實旅客

於 2021 年 4 月住了 1 晚
KD 於 2021年5月1日回覆
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

6/10 一般般

真實旅客

不喜歡：整潔度、員工素質和客房舒適度
於 2021 年 4 月住了 2 晚
KD 於 2021年5月25日回覆
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 不太好

真實旅客

不喜歡：員工素質、設施服務和住宿環境和硬體
於 2021 年 3 月住了 1 晚
KD 於 2021年4月1日回覆
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 不太好

CATHLEEN

於 2021 年 3 月住了 1 晚
KD 於 2021年4月1日回覆
Dear Cathleen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 不太好

DENISE

不喜歡：整潔度、員工素質和客房舒適度
Not Recommended!
This was a disappointing stay for one night. We were given an upstairs room where we had to walk the stairs, despite my asking for a reassigned downstairs room. There were plenty of these empty downstairs rooms. The free breakfast advertised on their Hotels.com website was canceled due to Covid-19. This is understandable, given the circumstances. However, this free breakfast advertisement should have been removed from the website. The room was supplied with a king-size bed that had definitely seen better nights. It was very uncomfortable. Also, the outside security lights along the porch area shown into the room despite the curtains covering the window. The hotel is located next to a huge truck stop, as well. All in all, not a good place to sleep for the night. I would not recommend this place.
於 2021 年 3 月住了 1 晚
KD 於 2021年4月1日回覆
Dear Denise, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

8/10 不錯哦

Curtis

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff was very nice and friendly. Room was clean.
於 2021 年 2 月住了 1 晚
KD 於 2021年4月1日回覆
Dear Curtis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, K Patel General Manager Econolodge Hattiesburg

4/10 不太好

真實旅客

商務旅客
喜歡：員工素質
不喜歡：整潔度
It’s what you might expect for this price point, but no matter how old the property is they definitely could do a way better job cleaning. Dirty tub and shower, dirty walls and floors. Maybe it was just my room, but I wouldn’t stay here again no matter what price. I usually stay at a higher price point, so maybe my standards are too high. But they sell Fabuloso at the dollar store and a sponge. No excuse for it being dirty.
於 2021 年 2 月住了 1 晚
KD 於 2021年4月1日回覆
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, K Patel General Manager Econolodge Hattiesburg

8/10 不錯哦

Curtis

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Econo Lodge Hattiesburg MS
I had issues checking in. The lady at the front desk said I g he ad the wrong confirmation number but I didn’t and she would not let me check in. I had to call customer service to get it fixed.
於 2021 年 1 月住了 1 晚
KD 於 2021年3月21日回覆
Dear Curtis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, V Patel General Manager Econolodge Hattiesburg

2/10 很糟糕

真實旅客

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Gang infested
I stayed at this hotel and was worst experience ever. There were a couple rooms where young people was having a party,also one person offered to sell my lil brother drugs. The night clerk was informed of these things and said it would get better that they would finally get drunk and fall asleep. Well not until like 4 in the morning and we were scared slot of gang activity here.
於 2021 年 1 月住了 1 晚
GM 於 2021年1月25日回覆
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, V Patel General Manager Econolodge Hattiesburg 6012647221

8/10 不錯哦

Jesse

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 1 晚
GM 於 2021年1月25日回覆
Dear Jesse, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, V Patel General Manager Econolodge Hattiesburg 6012647221

2/10 很糟糕

真實旅客

不喜歡：員工素質、設施服務和住宿環境和硬體
於 2020 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Seems it like it needs to updated some. Overall, clean.
於 2020 年 10 月住了 1 晚

6/10 一般般

真實旅客

於 2020 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

於 2020 年 9 月住了 1 晚