Residences in Hartlepool

"Easy to check in. Was very surprised how well kept and clean the room was and actually matched the photos, very impressed. Also very quiet considering it is right next to the A1. On returning from a wedding we had the pleasure of speaking with Michael on reception who is a credit to the hotel, fantastic hospitality and chat, such a laugh! Will definitely stay again if needs be. "

"Short break for a birthday. From the moment we arrived we were well looked after. Our room overlooking the river was very nice, somewhere to hang the towels etc in the bathroom would have been a good thing. The spa was good and clean throughout. The food in the evening in Josef's Restaurant was very good and plentiful and there was a good choice for breakfast in the morning too. Overall the staff were very good and we would have no hesitation in recommending this hotel for a stay in Durham. Looking forward to returning."

"Toilet wouldn't flush so called reception and the receptionist allocated another room for me.Thank you"

"Room only"

"Another great value stay,and very importantly our dog comes too"

"Staff were very helpful with a special shout out to Athy who really made an effort to welcome us every time we met him over the weekend."

"Our room very clean and tidy but did need a little maintenance, ie. bathroom mirror was lose, main door needs draft excluder. The breakfast was excellent and the staff friendly and helpful. The food was expensive but well worth having Highly recommend "

"Fantastic from check in to check out. Very clean in all areas of the hotel. Fantastic food. Friendly staff. Great facilities "

"Very comfortable stay. Rooms clean and well appointed though not exactly spacious. Very friendly and helpful staff. Good buffet breakfast and restaurant serving evening meals every day."