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The Capitol Hotel, Ascend Hotel Collection

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Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of The Capitol Hotel, Ascend Hotel Collection

The Capitol Hotel, Ascend Hotel Collection

3 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
440 Asylum St, Hartford, CT, 06103

Explore the area

  • Popular LocationConnecticut State Capital9 min walk
  • Popular LocationConnecticut Science Center13 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)17 min drive

Choose dates to view prices

About this area

Hartford

Located in Hartford, The Capitol Hotel, Ascend Hotel Collection is in the city center. Old State House and Ancient Burying Ground are local landmarks, and some of the area's attractions include Connecticut Science Center and The Children's Museum. Looking to enjoy an event or a game while in town? See what's happening at XL Center or Dunkin' Donuts Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Soldiers and Sailors Memorial Arch - 4 min walk
  • XL Center - 4 min walk
  • Connecticut State Capital - 9 min walk
  • Connecticut Science Center - 13 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 17 min drive

About this property

The Capitol Hotel, Ascend Hotel Collection

3-star Hartford hotel in Downtown Hartford with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free full breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 96 rooms offer free WiFi and free wired Internet, plus coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include free newspapers, free local calls, and hair dryers.
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40 -inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40 -inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Dogs and cats welcome
1 per room (up to 80 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 70 out of 241 reviews
5 - Excellent 29%
Rating 4 - Good. 72 out of 241 reviews
4 - Good 30%
Rating 3 - Okay. 55 out of 241 reviews
3 - Okay 23%
Rating 2 - Poor. 19 out of 241 reviews
2 - Poor 8%
Rating 1 - Terrible. 25 out of 241 reviews
1 - Terrible 10%

3.8/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Disliked: Cleanliness, amenities
No towels no pillow cases, door lock gave us trouble
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I checked the reviews prior to booking the hotel but this is the first time I've been surprised. My shoes stuck to the carpeting. There was a musty smell the second you stepped off the elevator on the 7th floor that stayed with you into the room. Live bugs were on both beds and in the bathroom. I wouldn't recommend this property. I asked the front desk and they said there was nothing they could do.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Staff & service
old facility but excelent location
Stayed 1 night in Aug 2021

3/5 Okay

Liked: Staff & service, amenities
Front desk staff was very helpful and followed through with requests Hallways a bit loud late at night Bed is a bit uncomfortable Older building but has some modern renovations
Stayed 3 nights in Sep 2021

3/5 Okay

Disliked: Amenities
Pros: -view from the room was beautiful. It overlooked the park and the state building. -staff was accommodating. -great price for what you get. -workout room Cons: -air conditioner was very loud -not enough towels and soaps for my party
Stayed 1 night in Aug 2021