Check COVID-19 restrictions.

The Capitol Hotel, Ascend Hotel Collection

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Primary image
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of The Capitol Hotel, Ascend Hotel Collection

The Capitol Hotel, Ascend Hotel Collection

3.0 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
440 Asylum St, Hartford, CT, 06103

Explore the area

  • Popular LocationConnecticut State Capital9 min walk
  • Popular LocationConnecticut Science Center13 min walk
  • Popular LocationConnecticut Convention Center15 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)21 min drive

Choose dates to view prices

About this area

Hartford

The Capitol Hotel, Ascend Hotel Collection is located in Downtown Hartford, a neighborhood in Hartford, and is in the entertainment district. Old State House and Hartford State Armory are local landmarks, and some of the area's attractions include Connecticut Science Center and The Children's Museum. Looking to enjoy an event or a game while in town? See what's happening at XL Center or Dunkin' Donuts Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Soldiers and Sailors Memorial Arch - 4 min walk
  • XL Center - 4 min walk
  • Connecticut State Capital - 9 min walk
  • Connecticut Science Center - 13 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

About this property

The Capitol Hotel, Ascend Hotel Collection

3-star Hartford hotel in Downtown Hartford, walk to XL Center
Along with a 24-hour fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free full breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40 -inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40 -inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Travelers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 80 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 115 out of 376 reviews
5 - Excellent 31%
Rating 4 - Good. 106 out of 376 reviews
4 - Good 28%
Rating 3 - Okay. 81 out of 376 reviews
3 - Okay 22%
Rating 2 - Poor. 31 out of 376 reviews
2 - Poor 8%
Rating 1 - Terrible. 43 out of 376 reviews
1 - Terrible 11%

3.7/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

3.3/5

Eco-friendliness

3/5 Okay

Traveled with partner, Traveled with pets
Liked: Staff & service
This hotel was OK. It wasn’t ideal for someone having a dog that needed to go out because there were a lot of panhandlers and it didn’t feel quite safe walking at night with our dog. I wouldn’t stay there again to be honest. It was okay though if you really need to stay. The parking garage was horrible because they only allow so many people, our car barely fit in the space and it was very hard to navigate a big vehicle in it (Tiguan VW 2018)
Stayed 1 night in Jun 2022

4/5 Good

Liked: Staff & service
Disliked: Amenities
Came in and left by train, so the hotel's location across from the train station was great. I was able to walk everywhere I needed to go during my stay. Some nice restaurants very nearby. Very helpful staff. Didn't have any paper maps or Visitor Guides to the city, but nobody in Hartford had them, so it might not be the hotel's fault.
Stayed 2 nights in Jun 2022

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was mold in the bathroom, peeling paint on the walls, and rotting curtains (holes). The hotel needs some attention, though the staff couldn’t have been nicer
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 6 nights in Jun 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jun 2022