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Reviews of WorldMark Arrow Point

3.5 out of 5
WorldMark Arrow Point
5448 S. Arrow Point Drive, Harrison, ID

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 34 reviews" "
Rating 8 - Good. 5 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is over 10 miles away from the center of Coeur d’Alene. It is directly on the lake, it is incredibly lovely and well-maintained. Only downside is there is no restaurant on the property.
Stayed 3 nights in May 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful. The condo has every amenity needed for comfort, cooking and entertainment. The setting is magestic with a view of lake Coeur d Alene and snow covered mountains in the distance. It’s a very short walk to the salt water pool. We will be coming back every year!
Stayed 2 nights in Feb 2024

10/10 Excellent

Rashelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful scenery and well equipped

10/10 Excellent

Willis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room and friendly staff.
Stayed 3 nights in Jan 2024

6/10 Okay

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*** Beware there is no mention of an additional cleaning fee billed after departure not included in your charge through Expedia. The cleaning fee for 2 nights was $216.00. I called property before booking to verify Expedia nightly charge, deposit and if any additional charges and was told the Expedia charges were all that I would be charged and the $250 deposit would be refunded at checkout for the incidentals. Had I been aware of charge I would not have been so upset as property is beautiful and very well maintained.
Response from Guest Services on 2023/7/20
Always a good idea to check with Expedia for extra resort fees. Glad you like the resort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a musty smell but was clean, room was 1204 bldg A
Stayed 2 nights in May 2023
Response from Guest Services on 2023/7/20
thank you we have resolved any issue with the unit

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Guest Services on 2023/5/21
Thank you for staying with us. It was a pleasure meeting you.

10/10 Excellent

Kristi, Santee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with spacious, clean condos on a lake away from the town.
Stayed 2 nights in Mar 2023
Response from Guest services on 2023/4/26
Thank you Glad you enjoyed being away from town. We are out of town :)

2/10 Terrible

Malinda M.

Disliked: Cleanliness
Cancelled it on us last minute
I booked this property over 6 months prior to our stay and two days before our arrival I got a phone call from a woman named Marie and she told us they didn’t have a room for my family and I. My family and I were in Yellowstone when we got the call. It sent me in a panic because we were supposed to be at this property in two days for a two night stay before we headed home. The woman was very rude and refused to help me or give me an explanation as to why we no longer had a room. She said, “I don’t know what to tell you”; and told me to call Expedia which was weird because I booked it through VRBO. Long story short. After two hours being on the phone with random people, I finally got my money back and was able to find another property for my family and I. I WOULD NOT RECOMMEND THIS PROPERTY.
Stayed 2 nights in Jun 2022

2/10 Terrible

Michelle

Traveled with family
I booked this property on Feb 7th for my birthday week/wknd (April 6th-9th). I was contacted by WorldMark on 3/30 to let me know they would have construction going on and I was only allowed 1 vehicle. I was totally fine with all of that. We flew from San Diego to Spokane on the 4/6...traveling all day. Got off the plane, grabbed our rental car and a bite to eat. We arrived in Couer d'alene 6ish (it's an hour drive form Spokane airport). We went to the grocery store and stocked up on supplies for the 3 night stay at the condo because they advised us that the were located in a remote area and the nearest store/restaurants were about 30 minutes away. We got out of the grocery store at 7pm. I pulled up my email to get the address for GPS and saw that Expedia emailed me THAT afternoon to tellme Worldmark couldn't honor our reservation!! I was horrified! I immediately called WorldMark to find out what was going on. They advised me that they overbooked their condos and there was nothing they could do about it and to contact Expedia for a relocation. We sat in a rental car in the parking lot of a grocery store for 2 hours (and it was cold) while Expedia tried to find us something comparable. I had just spent $150 in groceries that were melting snd rotting in my trunk, and we were exhausted from traveling all day. How can someone cancel your 3 night reservation literally the day of arrival!!? It was also Spring Break so everything was sold out. I will NEVER book with WorldMark again.
Stayed 3 nights in Apr 2022

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet condos
Beautiful setting on the east side of Coeur D’Alene. The facilities are very clean and spacious. On our first stay here we had an amazing view of the lake… this time not so much but still a quiet, restful stay. We were thrilled to find out that the pool was finally open.
Stayed 2 nights in Dec 2021
Response from Guest Services on 2022/4/11
We are glad you had a great time here at Arrow Point

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed it.
very quiet in the off season. Spacious and beautiful view. Nice Condo, a 25 minute drive to restaurants.
Stayed 3 nights in Nov 2021
Response from Front desk on 2021/12/3
thank you glad you had a wonderful time

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is awesome. Literally in the middle of nowhere. We got a 3 bedroom condo and there were deer on the lawn when we got there. Great place to just relax and hang out
Stayed 2 nights in Nov 2021
Response from Front desk on 2021/12/3
So wonderful to hear that you got to relax and enjoy some of the wildlife

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Oct 2021
Response from Guest Services on 2021/10/27
Thank you for staying with us :) Glad you had a great time what a picture

10/10 Excellent

Thelma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will return.
Stayed 3 nights in Oct 2021
Response from Guest Services on 2021/10/27
Glad to here you stay was GREATTTTT! We look forward to the next great adventure.

8/10 Good

Kat

Traveled with partner
Liked: Cleanliness, staff & service
Property is big and Nice. Condos have everything you need with the basics. Pool was closed for “maintenance” when we came. There really isn’t much to do on this property. The pictures look better online as far as the grounds. Property is 30 min out of town so bring whatever you need.
Stayed 2 nights in Oct 2021
Response from Guest Services on 2021/10/27
Thank you for taking the time to write a review. Just a note we do have games and puzzles at the office. :) We will look forward to the next great adventure.

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrow Point
This location is beautiful! It's somewhat remote and you need to bring food with you as stores are at least 30 minutes away but they did an excellent job of communicating that information before we arrived.
Stayed 2 nights in Jan 2021
Response from Guest Services Supervisor on 2021/1/18
We are glad your stay was amazing here at Arrow Point. We look forward to the next great adventure

10/10 Excellent

Brenda L.

Liked: Cleanliness
Beautiful Mountain Geataway
From day one,walking through the front door we knew we had hit the jackpot!! The views from the patio was wonderful even tho we weren't lake front. The beds were so comfortable and the kitchen was very well-equipped. We will definitely visit again and again.
Stayed 4 nights in Sep 2020

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing is all i have to say
Stayed 2 nights in Sep 2020
Response from Front desk on 2020/10/11
Thank you and we look forward to the next great adventure

10/10 Excellent

Bart H., Manhattan, MT

Liked: Cleanliness
Spotlessly Clean and very well Maintained!
We thoroughly enjoyed our 6 day stay!!! The unit was nicer than we expected. The Murphy bed in the livingroom was exceptionally comfortable. Very nice linens! Kitchen well stocked! We will return for sure!
Stayed 5 nights in Nov 2019

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful stay.
It was big and beautifly 2 bedroom. Will return. There was not daily maid service, so if you need, might want to ask. 15 to 20 min drive from I90, but once there, easy to get around. Beautiful lake location. Get food before you arrive, but they have some things in the reception. Ample parking. Kids were sledding on hill by building C.
Stayed 4 nights in Feb 2019

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay....will come back.
Decided to stay close to CDA but not in CDA location was great. Missed being right on the water as the room we had was the second building back but we did have some views of it. Room wa very comfortable. Kitchen well stocked with kitchen items. Front office very caring and helpful.
Stayed 3 nights in Nov 2018
Response from Hans G. - General Manager on 2018/12/7
Thank you for your feedback, we are happy to hear you had a pleasant vist! Unfortunately the waterfront units are very desirable and not always available due to their popularity. We hope you come and enjoy another stay with us soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Hans G. - General Manager on 2018/12/7
Thank you for your feedback, we hope you come back for another great stay!

10/10 Excellent

John, Spokane, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent condo overlooking the lake.
The condo was awesome and there were eagles, geese, and other birds you could watch from the covered deck. Excellent place with super easy check in and check out.
Stayed 2 nights in Dec 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Barb, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Everything was first class. Beautiful setting, lovely condo, salt water pool. We can't wait to come back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just came for two days. Short get away with grandchildren during Spring break.would rather spend a week. It goes by to quick. Had a very relaxing time.

10/10 Excellent

Dustin, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
We loved our stay so much, we can't wait to return
Kinda rainy but still beautiful

8/10 Good

Ron, Northwest Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel.
We had an overall good experience. What we learned is that this is a time share. Someone sold their points and that is how we booked thru Expedia. Problems came up when we tried to extend one of the rooms for an additional night. Even though the place was almost empty, we could not extend. The units were clean and well appointed.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is wonderful and Jacki just rocks as the initial point of contact. The property is more remote than I realized. That was fine for us, but for those who want to be close to town it's important to remember that this nestled jewel comes with a 1/2 drive from town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
private apartments next to lake
the stay was beautiful. the apartment was spacious, clean, perfect. my only disapointment was that it was cold (Even when we tried to turn up the heat) and that there was some advertising that was misleading. i specifically chose this place because of the view and fire place, however the view was not only of the lake but of 3 buildings with the lake visible if standing up at the window and looking to your right... and the fireplace was not real, but a screan that whe turned on was loud and blew out cold air. my husband and i agree that if we simply knew and expected this so we were prepared that it would have been 5 stars all the way, but i dont like being mislead. so 2 points get 4 instead of 5 stars. everyone was helpful and kind though and we had a special time. thanks