See all properties
Save

Viola Royal Hotel & Spa

4.0 star property
Upscale hotel, walk to Thang Long Water Puppet Theatre

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Viola Royal Hotel & Spa

Lobby
Deluxe Double Room, 1 Queen Bed, Balcony, City View | Balcony
Interior entrance
Minibar, in-room safe, desk, blackout drapes
Breakfast served, local cuisine
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Check out the area

Map
06 Luong Ngoc Quyen St., Hoan Kiem Dist., Hanoi
  • Popular LocationThang Long Water Puppet Theatre6 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • Popular LocationHo Chi Minh Mausoleum4 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)39 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Superior Single Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Superior Single Room, 1 Twin Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 5 Ping (17 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Balcony, City View

Deluxe Double Room, 1 Queen Bed, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Queen Bed, Balcony, City View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Electric kettle
  • 7.25 Ping (24 square meters)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Minibar
Electric kettle
  • 5.14 Ping (17 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 6.66 Ping (22 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (with Window)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (with Window)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Electric kettle
Coffee/tea maker
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior
The Q Hotel
Free WiFi
Restaurant
Gym
Laundry
The Q Hotel

About the neighborhood

Hanoi

Viola Royal Hotel & Spa is located in Old Quarter, a neighborhood in Hanoi. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks, and travelers looking to shop may want to visit Aeon Mall. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Old Town Night Market - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 4 min drive

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 36 min drive

Restaurants

  • New Day Restaurant - 1 min walk
  • Hải Sản - Sea Food - 1 min walk
  • Era Restaurant - 1 min walk
  • RockStore - 1 min walk
  • Nhà hàng Blue Butterfly - 1 min walk

About this property

Viola Royal Hotel & Spa

Upscale hotel near Thang Long Water Puppet Theatre
Located close to Hoan Kiem Lake and Goethe-Institut Hanoi, Viola Royal Hotel & Spa provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a massage, or a facial. The on-site restaurant offers breakfast. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, ATM/banking services, and smoke-free premises
  • Luggage storage, concierge services, and a TV in the lobby
Room features
All guestrooms at Viola Royal Hotel & Spa have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 30-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • 10 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from February 2 2023 to December 15 2023 (dates subject to change).
This property will be closed from January 25 2023 to November 17 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 414000 per vehicle (one-way)
  • Rollaway bed fee: VND 200000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Viola Royal Hotel Hanoi
Viola Royal Hotel
Viola Royal Hanoi
Viola Royal
Viola Royal Hotel & Spa Hotel
Viola Royal Hotel & Spa Hanoi
Viola Royal Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Viola Royal Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Viola Royal Hotel & Spa?

Check-in begins at 2:00 PM.

What time is check-out at Viola Royal Hotel & Spa?

Check-out is at noon.

Does Viola Royal Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 414000 per vehicle applies.

Where is Viola Royal Hotel & Spa located?

Located in Old Quarter, this hotel is within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Goethe-Institut Hanoi and Temple of Literature are also within 2 mi (3 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 26 minutes.

Viola Royal Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 70 reviews" "
Rating 8 - Good. 23 out of 70 reviews" "
Rating 6 - Okay. 6 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and helpful front desk staffs. located in the middle of old quarter and easy access to transport , shops and foods. few halal restaurant located nearby. super clean hotel. highly recommended
Stayed 3 nights in Jan 2020

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros-Clean room with comfortable bed, nice bathroom and excellent shower. Location is also good with a nice breakfast. The bellboy was especially helpful and courteous to us especially when we had a problem. Cons- the room was too small and the window was on the hallway side. Also their credit card machine was broken so we had to pay cash. It would have been nice to notify their guests before checking out so they can be prepared to have the cash.
Stayed 1 night in Nov 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location very walkable
The location is right in the middle of everything. It was easy to walk to Giang Cafe, Beer Street, the lake, and everything else in Old Quarter. The staff was caring and kind. The breakfast was alright too.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Not like the photos. Very run down. My room was very mouldy and smelly. Only cold water from the shower. Breakfast was disappointing. My numerous emails and messages about being picked up from the airport were ignored. Location was excellent though.
Stayed 2 nights in Aug 2019

8/10 Good

Angelo sanchez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay and good location
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Like everything of this hotel. They are amaging.
Stayed 1 night in Jun 2019

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
Very convenient location to immerse yourself in the Vietnamese culture, food and nightlife. The staff were extremely accommodating - willing to help with any task, which made our stay very easy and comfortable! Given the cost, kindness of staff and amenities, it is definitely well worth what you pay.
Stayed 3 nights in May 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Welcome to Hanoi
The reception staffs were exceptionally helpful and friendly. And very welcoming and knowledgeable. They spoke very good English and communicated well.
Stayed 1 night in Apr 2019