The West Hotel & Spa

Property class: 4

Choose dates to view prices

A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, The West Hotel & Spa provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Indulge in a body wrap, a massage, and a body treatment at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Laundry
The current price is NT$1,860
NT$2,102 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a mirror.

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a vase, a chair, a desk with a computer, and a TV mounted on the wall.

Deluxe Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and a bathroom with a shower.

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, a nightstand with a lamp, and a view of the outdoors through a window.

Junior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a lamp, a laptop, and a mirror.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a TV, a wooden floor, and a large mirror.

Deluxe Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, The West Hotel & Spa is in a shopping district and near a train station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
23 Hang Dao, Hoan Kiem, Hanoi, 100000

What's nearby

  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    1 min walk - 0.1 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    3 min walk - 0.3 km
  • A market with various stalls selling snacks and beverages.
    Dong Xuan Market
    7 min walk - 0.6 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.7 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    40 min drive

Restaurants

  • MẸT Vietnamese Restaurant & Vegetarian Met 2
    1 min walk
  • MẸT Vietnamese restaurant & Vegetarian Food 3
    1 min walk
  • sotong pizza
    1 min walk
  • C.O.C Legacy Specialty Coffee
    3 min walk
  • Phở Vỉa Hè Hàng Bạc
    1 min walk

About this property

The West Hotel & Spa

  • Upscale hotel near Hanoi Old Town Night Market
  • Dong Xuan Market and Hoan Kiem Lake are located near The West Hotel & Spa, which provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Indulge in a body wrap, a massage, and a body treatment at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests.
  • Other perks include:
    • Airport pick-up service (surcharge), a 24-hour front desk, and luggage storage
    • An elevator, a front-desk safe, and tour/ticket assistance
    • Concierge services and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at The West Hotel & Spa have comforts such as fireplaces and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
  • Extra amenities include:
    • Heating and fans
    • Designer toiletries, showers, and hair dryers
    • 32-inch Smart TVs with digital channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is The West Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The West Hotel & Spa?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at The West Hotel & Spa on 2026/11/18 start from NT$1,860, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The West Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The West Hotel & Spa?

Check-out is at noon.

Does The West Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 420000 per vehicle applies.

Where is The West Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. Dong Xuan Market and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Railway Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The West Hotel & Spa Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 163 out of 252 reviews
Rating 8 - Good. 64 out of 252 reviews
Rating 6 - Okay. 11 out of 252 reviews
Rating 4 - Poor. 9 out of 252 reviews
Rating 2 - Terrible. 5 out of 252 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and staff are friendly
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Best part of the hotel is the staff. Super friendly and helpful
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and convenient location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely little hotel, clean rooms, excellent location, wonderful staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean rooms. Amazing staff. What more could you ask for?.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful the staffs are amazing, the location was perfect for me it’s in the middle of the night market. Breakfast fast looks wonderful and test good.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so kind that our flight was at 5 am so they made a breakfast to go for us & kept it ready … that’s going above and beyond they definitely won my heart
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The west is located in the perfect spot. During the weekend you walk out in to the street market. The staff were excellent and breakfast was great. The rooms were well kept and clean. It was always nice to come into a clean cool room after being out in the city heat and humidity
Stayed 13 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms and great staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience at The West Hotel in Hanoi was great! It was easy to check in, there was an elevator to get to the room and the room was spacious enough for our 2 big luggage plus carry-on bags. The room was as expected for an independent hotel in the Old Quarter and we appreciate the bedding and towels were clean and fresh. All staff could speak English which was helpful when we asked for recommendations on tours and eateries.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and tidy, and the staff were amazingly helpful and welcoming. Breakfast was decent, and all the amenities were good. Unfortunately, the room had no window, which made it feel quite enclosed, so I can only give it 3 out of 5 stars overall.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location and staff are very helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything, night markets.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It's a superb location and lovely staff. We would stay again!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Hotel, tge staff went up and beyond to helo you. The hotel was right in the old quarter and close to everything you'd Ive already made plans to return next year
Stayed 8 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff are nice and friendly room is clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Breakfast , comfy Bed , Friendly staff
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great location, clean room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are absolutely wonderful - kind, friendly, and helpful, with excellent English (sadly my Vietnamese skills are non-existent). The room was clean, and quiet in spite of being in an insanely busy
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and check-out. Friendly and helpful service. Right in the heart of old town. Very happy with our stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel in old quarter. So we enjoys walking around to explore the good foods, and city. I recommend this hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean comfortable room. Nice breakfast. Staff brilliant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walkable to Ho Hoang Kiem, restaurants and shopping areas. Night market is right outside the hotel on the weekend.
Stayed 1 night in Dec 2025