Honeymoon Room, City View | In-room safe, desk, free WiFi, bed sheets
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Reviews of TU House

2.5 out of 5
TU House
118 Ngoc Ha, Ba Dinh District, Hanoi

Reviews

8.4

Very Good

Rating 10 - Excellent. 35 out of 70 reviews" "
Rating 8 - Good. 24 out of 70 reviews" "
Rating 6 - Okay. 6 out of 70 reviews" "
Rating 4 - Poor. 2 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Brad, Toronto

Disliked: Cleanliness, amenities, property conditions & facilities
Young man at the desk was polite and responded quickly to my concerns but the facility was disappointing. The lobby was dark and cluttered, there were housekeeping supplies stacked on the landing outside the room, the bathroom fixtures were dirty, safe didn’t work and wasn’t bolted down, A/C was broken, condoms were provided but coffee or tea to have make with the kettle was not. Neighborhood is not very active after dark either, not much to eat or drink. It’s a dive, honestly.
Stayed 4 nights in Feb 2020
Response from TU House team on 2020/2/28
Thank you for your review. We are quite surprised to read this review. Let me clarify so that other guests would not misunderstand the situation: Firstly, the AC was working well, it is a two-way AC, means not only the AC but also a heater. The previous day guest turned on heater and when you came it was still on heater mode. Our staff helped you to turned back to AC mode. Secondly, the safe was working too, our staff showed you how it worked, by put # after the code, correct? We thank you for the remark on housekeeping supplies on the floor, we will remind our team right away. We appreciate your feedback. At TU House, all the members always try the best to satisfy our guests. We hope that you will come back another time to stay with us in near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist and he was very helpful, booking rides for me and recommending places to visit
Stayed 1 night in Dec 2019
Response from TU House Team on 2019/12/23
Thank you very much for your kind review. We are very glad that you enjoyed your stay with us. We hope to welcome you back next time you visit Hanoi

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most about this hotel is the staffs. They gave a very warm welcome, very kind and helpful. The room is very clean and big, bed is super comfortable.
Stayed 1 night in Oct 2019
Response from TU House team on 2019/11/18
Thank you very much for your kind feedback. It is a huge motivation for us to keep up the good work. We wish you success and all the best!

6/10 Okay

Verified traveler

Liked: Staff & service
Staffs are fairly, friendly, and helpful. Facilities have just fairly to use
Stayed 1 night in Oct 2019
Response from TU House Team on 2019/11/4
Thank you very much for your kind feedback. We will share it with our staffs, they will be surely happy that you enjoyed your stay with us. Hope to welcome you back next time you visit Hanoi.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good English speaking staff, next to Botanical Garden
Stayed 1 night in Oct 2019
Response from TU House Team on 2019/10/28
Thank you for staying with us. We are glad that you had a great time at TU House Hanoi. We look forward to welcoming you back here soon.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Unfortunately our air conditioning was not working properly in room 302. Staff did provide a fan which helped a bit but room was very h oh t and uncomfortable. Stayed in this toom 16 months ago and same issue. Staff were very helpful. Bed was very comfortable. Would stay there again but not in room 302.
Stayed 2 nights in Jul 2019
Response from TU House team on 2019/7/25
Dear guests, thank you for staying with us. We appreciate your kind feedback and will address the issue with the air con immediately. Hope to welcome you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019
Response from TU House Team on 2019/4/3
Thank you for staying with us! We appreciate your kind feedback

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2019
Response from TU House Team on 2019/4/3
Thank you very much for staying with us. It was our pleasure to host you here. We look forward to welcoming you back in near future.

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Place is good but hotels.com misleading with facilities. Our booking showed 40 inch tv and safe in room but not true. It also says restaurant but they do not have this either . Please maybe add that there are no ground floor rooms and no lift for those who are not traveling light .having said that I would still recommended
Stayed 2 nights in Jan 2019
Response from TU House Team on 2019/2/14
Dear Mr Graham, thank you very much for your kind recommendation. We are very glad that you enjoyed your stay here with us. Regarding the misleading info, we will surely contact Hotels.com to fix it. Again, thank you for your stay with us and recommend others to stay here as well. We hope to see you again in the future. Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make you feel right at home and will help you out with anything it was a nice week for me here
Stayed 6 nights in Dec 2018
Response from TU House Team on 2019/1/5
Dear Sir, it was such a pleasant week to host you here. We are glad that everything was to your expectation. I do hope that you will come back and stay with us next time you visit Hanoi. Have a great day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location,great room - received free upgrade, excellent staff, would definitely rebook at Tu House
Stayed 1 night in Nov 2018
Response from TU House Team on 2019/1/2
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was awful. Mould in the bathroom. Dirty linen. Staff very unhelpful. We were booked for 4 nights. Checked out after one night and went and stayed elsewhere.
Stayed 5 nights in Dec 2018
Response from TU House Team on 2019/1/2
Thanks for staying with us. We will address this directly. We appreciate your feedback!

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tu House was a very nice place to stay. It was clean and comfortable. The bed was firm, but not overly hard. The shower had hot and cold water. The staff was friendly. I was ill and they showed great concern and asked about how I was feeling. There is a great local restaurant down the street. It is a short walk from the Ho Chi Minh museum, mausoleum, and presidential palace. It is located away from the main tourist area so it is quieter though lacks some conveniences. I recommend staying here if you prefer something less crowded. I would be willing to stay here again.
Stayed 1 night in Nov 2018
Response from TU House Team on 2018/12/6
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

10/10 Excellent

Richard

We arrived late it what seemed a sketchy part of town but were happy to find the woman at reception spoke English very well. The room was clean and staff were friendly. We even had a breakfast thrown in. Great deal for $20!
Stayed 1 night in Nov 2018
Response from TU House Team on 2018/12/6
Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

8/10 Good

Bob, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and we had a spacious room. Breaywas spartan but we knew that ahead of time
Stayed 2 nights in Nov 2018
Response from TU House Team on 2018/12/6
Thank you for staying with us. We appreciate your feedback. All the best!

8/10 Good

Chris, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to the historic sites in Ba Dinh
Hotel room was extremely huge and the room provided many things which other hotels didn't. Had a hairdryer, power extension cord, laundry basket, laundry hanger, smart TV, WiFi router, balcony. The homestay has many kittens with their mother cat which were adorable. Spoke briefly with the lady owner and she was really friendly.
Stayed 2 nights in Jul 2018
Response from TU House Team on 2018/8/10
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ca

Liked: Cleanliness, property conditions & facilities, room comfort
Great room.
The hotel had asked us to confirm arrival time so they could arrange better service. So when the porter didn't lift a finger to help with our bags, I wondered why bother asking. Room was really big and nicely decorated. It was quiet outside. The next day, breakfast was a room wih a kettle and no staff. When I located the staff member, she seemed to find it very strange that we wanted breakfast to go and asked if we had a bag to put it in, despite our previous confirmation this would be ok.
Stayed 1 night in Jul 2018
Response from TU House Team on 2018/8/10
Thanks for staying with us. We will address this directly. We appreciate your feedback!

10/10 Excellent

Matt, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Helpful Staff
Spent a week here, never a problem, comfortable room, friendly helpful staff willing to help you see the interesting sights of Hanoi. Beautiful Botanical gardens just across the road and close to Ho Chi Minh Museum. Intend to stay there again and would recommend this Hotel to anyone Interested in staying in Hanoi.
Stayed 7 nights in Jul 2018
Response from TU House team on 2018/7/19
Dear Matt, thank you for staying with us. It has been a wonderful week to host you here. Thank you for your kind words, it will be great motivation for your staffs. We hope to welcome you again next time you visit Hanoi. Best regards,

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from TU House team on 2018/6/27
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
I thoroughly enjoyed my stay at TU House! The room was spacious and clean, while the hospitality was excellent.
Stayed 3 nights in Jun 2018
Response from TU House team on 2018/6/24
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hanoi trip during summer
Pleasant stay. Won't drive a hole for budget travellers. Attempts to please. Bf served. Helpful
Stayed 5 nights in Jun 2018
Response from TU House team on 2018/6/17
Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

8/10 Good

Saracha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018
Response from TU House team on 2018/5/28
Thank you for staying at TU House - Homestay in Hanoi. We appreciate your feedback

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visited Hanoi 3/25/18 - 4/7/18
My cousin and I stayed at Tu House a total of 7 days out of 2 weeks. Loved all of the staff. Ana and Chi (Spelling ?) were so friendly and helpful. They have eggs, toast and coffee in the little kitchen downstairs. Ana and Chi always insisted on making it for us, which they didn't have to do. I paid in advance on Expedia so check in was quick and no fuss. You're not staying at the HIlton, so the room is what you would expect at a homestay. Dirt, dust and critters are to be expected. Beds were comfortable, bedding looked clean. Fresh towels every day, 3n1 coffee and hot water pot were in the room. So pretty much everything you need since you're out sightseeing most of the day. A few steps away on the left is a coffee shop and to the right is a bakery, which were nice. Hanoi is a very busy city, honking horns and noises from people outside are constant 24/7. If you are a light sleeper, this probably isn't the best place to stay. Noise subsides around midnight and starts up again around 4 or 5. We were usually exhausted from all of the sightseeing that we fell right asleep, so noise wasn't too much of a problem, but should be expected in this city. No matter where you stay, you are ultimately going to have to use Uber or taxis to get around. It's just unavoidable. So although you are not in the heart of the old district or Westlake, you can easily catch an Uber or taxi. They are literally everywhere. I highly recommend Tu House for those who are looking for an inexpensive, clean
Stayed 4 nights in Apr 2018
Response from TU House Team on 2018/4/10
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

8/10 Good

Saraswati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable and Friendly
Tu House was very clean, the room and bed very comfortable, and the staff were very friendly and helpful. It is a small place outside of the Old Quarter area but still centrally located near tourist destinations. If you don't like the mania of the Old Quarter but still want to be near enough to visit central Hanoi this is a nice choice and we really appreciated their help booking cars etc.
Response from TU House Team on 2018/4/1
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located a short distance fromthe botanical gardens, the Ho Chi Minh Museum and Mausoleum, and the presidential palace. Excellent air conditioning and good wifi. Free bottled water in the room. Staff was very friendly and efficient. Only thing worth noting is that the bed is very firm (not a problem for me, but others might be more picky) and that it is a wet bathroom which some may not like. All in all a great room at a great value.
Stayed 1 night in Mar 2018
Response from TU House Team on 2018/3/16
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from TU House Team on 2018/3/16
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

michael, canada

Liked: Cleanliness, staff & service
Close to Ho Chi Minh's mausoleum and museum
It was cook your own breakfast, food provided, but they usually did it for us.
Stayed 3 nights in Feb 2018
Response from TU House Team on 2018/3/16
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Cozy, Friendly and Welcoming
Absolutely loved my room - Was so comfortable I didn't want to leave lol. Staff are so friendly, welcoming and helpful it was a really pleasant experience staying there. I highly recommend and would definitely stay again :)
Stayed 5 nights in Jan 2018
Response from TU House Team on 2018/2/7
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, nice and clean hotel
Staff are friendly and will try to accommodate your needs as much as possible.
Stayed 1 night in Jan 2018
Response from TU House Team on 2018/2/7
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Fabulous friendly staff! Made me feel very at home offering for me to eat with them and cooking me breakfast in the kitchen everyday. Knowledgeable about the area and had plenty of reccomendations of places to see and eat! Would definitely stay again! Only low point was the hard bed and loud room but that is pretty typical in asia!
Stayed 2 nights in Jan 2018
Response from TU House Team on 2018/2/7
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly and such a good price
Beautiful linen and comfortable beds. Friendly staff, 5 mins walk from Ho Chi Min Mausoleum and a 20 min walk from centre of city. Sometimes we taxi'd and sometimes we walked. Easy system to organise egg and toast breakfast and we had a kettle in our room. Would definitely recommend - so reasonable.
Stayed 3 nights in Jan 2018
Response from TU House Team on 2018/2/10
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi on a budget
This hotel is very good value for money, and the staff are excellent
Stayed 7 nights in Dec 2017
Response from TU House Team on 2018/2/7
Thanks for staying with us. We appreciate your feedback!

8/10 Good

DAWON

Liked: Cleanliness, property conditions & facilities, room comfort
Value for the money.
Value for the money. +: Reasonable price. Neat bed. Balcony. Good view. Near by Ho Chi Minh Mausoleum and traveling sites. Kind staffs. -: Breakfast is not "served". This hotel only offers bread and egg which you can help yourself. You have to cook and wash the dishes. And the kitchen was not so clean so I gave up the breakfast. There were some ants in the room. One day the housekeeper forgot to replace my towels. WIFI signal was bad.
Stayed 3 nights in Nov 2017
Response from TU House Team on 2018/2/10
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My rating would be 4.5
The hotel clerks were awesome and very helpful. The hotel house keeper always kept the room clean every morning. We stayed at TU House for 6 night.
Stayed 3 nights in Nov 2017
Response from TU House Team on 2018/2/7
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the nearfuture! Sincerely,

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and New
I'd say the hotel is within 1 month of being opened. Beds were big, fluffy and comfortable! The staff was very sweet. It's in a cool area, not really a popular area for the typical traveler. But an area that if you walk around you'll get some really good food at a locals price. If you want the old quarter it would only cost you a cheap taxi and 5 minutes before you arrived. Great place and would stay again!
Stayed 1 night in Oct 2017
Response from TU House Team on 2018/2/7
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable stay!
Hotel is newly built and the location is very good, it's near the famous and delicious Bun Cha (the best I have ever tried) , authentic Hanoi's Pho and other local food shops, walkable to Uncle Ho's mausoleum, ATM and convenient stores. The room is very clean, bed is comfortable. Staff is very friendly and helpful. I will definitely comeback.
Stayed 1 night in Sep 2017
Response from TU House Team on 2018/2/7
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from TU House Team on 2019/10/28
Thank you very much for staying with TU House Hanoi. It was wonderful time to host you here. We hope next time you come to Hanoi, you will still choose to stay with us again.

2/10 Terrible

TAKASHI

Disliked: Staff & service, property conditions & facilities, room comfort
温水出ない❗
温水出ない！ 水圧ほぼ無し！ 部屋の掃除はされど、シーツ交換無し(僕の鼻血がそのまま(笑)) 階段照明1/3に常に保ってる。 朝、 ホーチミン廟に行く際、ホテル入口がロックされたまま、フロントには誰もいない。 ホテルの呈をなしてない
Stayed 3 nights in Oct 2019
Response from TU House Team on 2019/10/28
Thank you very much for your feedback. It is very sad to see this review as I am pretty sure this is an unfortunate misunderstanding. We have 24/7 front desk, however, at night, for safety reason, we need to lock the front door, we have a bell outside for guests who come back late to ring and notify front desk to open the door. Regarding housekeeping, we clean the room daily but only change the bed sheet every 2 days, unless requested by the guest - this is also a common practice from most hotels. And we did actually change your bed sheet the second day and we noticed the blood on it (we did not charge any extra cleaning fee and even gave you more tissue paper so that you dont wipe your blood on the sheet). Hope this message clear the misunderstanding from your side.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I am very happy with my stay here. The room is big and clean. The place is convenient to go around to see the city.
Stayed 1 night in Jul 2019
Response from TU House team on 2019/7/25
Thank you very much for staying with us. Your encouraging feedback is a huge motivation for us to try harder to serve our guests. Hope to welcome back you soon in near future!

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from TU House Team on 2019/7/17
Thank you for staying with us! We are very glad to know you enjoyed your stay here. We hope to welcome you back next time you visit Hanoi!

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thich : Nhan vien Mr Vu rat than thien, nhiet tinh, san sang giai thich moi thong tin nhu cau. Thuan tien di lai tham quan. Khong thich: khong co thang may, di bo len tang 5 cua khach san.
Stayed 1 night in May 2019
Response from TU House Team on 2019/6/6
Cám ơn phản hồi của quý khách. Rất mong được đón tiếp quý khách lần sau.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Hanoi. Very near the museum and mausoleum. Walk to Botanical garden. Lots of great local food nearby
Stayed 1 night in Apr 2019
Response from TU House Team on 2019/4/23
Thank you for your kind feedback. At TU House, we always strike for utmost satisfaction of our guest. We hope to welcome you back in the near future. All the best!

2/10 Terrible

Fernand

Disliked: Staff & service, room comfort
Horreur !
Tres petite chambre pour 3 adultes . 1/2 fenêtre ouvrant sur une minuscule colonne entre 2 immeubles. Pas de réfrigérateur pour les boissons, pas d'ascenseur, le temps de trouver en urgence un nouvel hébergement , nous avons redescendu nos valises et avons fuit cet établissement et perdu le coût des 2 nuitées réservées. Merci hôtel.com.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
직원들이 매우 친절하고 영어를 잘함. 방의 상태는 가격대비 매우 깨끗하고 실용적임. 아주작은 개미가 가끔보임
Stayed 7 nights in Mar 2019
Response from TU House Team on 2019/3/13
Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

8/10 Good

JITAK

Liked: Cleanliness, property conditions & facilities, room comfort
싸지만 장점이 많아요.
1킬로쯤 걸어가면 바로 식물원이 있고, 반대편에는 일주사와 호치민 박물관, 무덤, 광장이 있어 위치가 조용하고 아늑한 장점이 있어요. 바로 앞이 농림부가 있고 너른창으로 보이는 큰 나무가 시원함을 더해줍니다. 진관사 등이 있는서호까지 걸어 가는 것도 가능할만큼 그리 멀지는 않아요. 단지, 엘리베이터가 없어 4층까지 오르락내리락 하는 것이 조금 불편하며, 식당이라기 보다는 부엌이라는 느낌의 장소에서 먹는 아침식사가 다소 부실한 게 흠입니다. 바로 옆 건물에 식당이 있어 사먹기는 좋습니다 룹탑에 빨래를 널 수 있으며, 저렴하게 빨래를 맡길 수 있어요. 건조기가 없어 비오는 날 서비스에는 어려움이 있었어요. 그래도 싼 가격대를 고려하면 매우 좋은 숙소였어요.
Stayed 2 nights in Feb 2019
Response from TU House Team on 2019/3/9
Thank you very much for your kind feedback. At TU House, we always strike for our guests' utmost satisfaction. Your compliment will be a great motivation for us. We look forward to welcoming you back in near future!

10/10 Excellent

HYUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 좋아요 다시 가고싶네요
Stayed 2 nights in Feb 2019
Response from TU House Team on 2019/2/14
Thank you for choosing TU House for your recent stay in Hanoi! Your encouraging review is a great motivation for us to keep on doing our job. We wish you all the best and hope to welcome you back again in the near future.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 7 nights in Dec 2018
Response from TU House Team on 2019/1/9
Thank you for your feedback!

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018
Response from TU House Team on 2019/1/2
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔でシャワーの温度も適切です。スタッフも親切です。コストパフォーマンスのとても良い宿です。静けさを求める方は騒音はあるのでお勧めできません。
Stayed 3 nights in Dec 2018
Response from TU House team on 2019/1/2
Thank you very much for your positive feedback. We look forward to welcoming you back in the future! Have a great day!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
ใกล้แหล่งท่องเที่ยวสามารถเดินไปทะเลสาบ พิพิธภัณฑ์
พนักงานช่วยเหลือดีมาก ภาษาอังกฤษเยี่ยม ใกล้แหล่งท่องเที่ยว เดินไปได้ รร.เล็กมาก ควรเปิดไฟให้สว่าง อาหารเช้ามีไข่2ฟอง ขนมปัง2แผ่น นมหรือกาแฟต้องถามถึงจัดให้ ห้องพักราคาไม่แพง ฟูกแข็ง หมอนสบาย เตียงลั่น พักชั้น2 ห้อง202 จะดีกว่าชั้น5 เพราะที่นี่ไม่มีลิฟท์
Stayed 2 nights in Oct 2018
Response from TU House Team on 2018/10/30
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