Ruby Serviced Apartment Phan Ke Binh is near Hoan Kiem Lake. Guests enjoy in-room WiFi, express check-out, and tour assistance. An elevator, front-desk safe, and attentive concierge services make this aparthotel a comfortable base for exploring.
Located in Hanoi, Ruby Serviced Apartment Phan Ke Binh is in the city center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Goethe-Institut Hanoi and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
Concierge services, express check-in, and express check-out are available at this aparthotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Comforts include premium bedding and a pillow menu, and guests will also appreciate thoughtful touches like bathrobes and slippers. Weekly housekeeping is available.
Ruby Serviced Apartment Phan Ke Binh offers 18 air-conditioned accommodations with washers/dryers and safes. Accommodations are furnished with desks and dining tables. Beds feature premium bedding. A pillow menu is available. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and hair dryers.
This Hanoi aparthotel provides complimentary wireless Internet access. 50-inch LED televisions come with premium satellite channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Wheelchair-accessible path to elevator
Designated smoking areas
Services and conveniences
ATM
Blackout drapes
Concierge services
Free bottled water
Iron/ironing board on request
Safe
Safe at front desk
Tour and ticket assistance
Weekly housekeeping
Location highlights
In a business district
In the city center
Near a hospital
Near a zoo
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Security system
Fire extinguisher
General
18 units
Soundproofing
Water dispenser
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 11:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open Monday - Saturday (7:30 AM - 5:30 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property is also known as
Ruby Serviced Phan Ke Binh
Frequently asked questions
Is Ruby Serviced Apartment Phan Ke Binh pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Ruby Serviced Apartment Phan Ke Binh?
Check-in start time: 1:30 PM; Check-in end time: 10:00 PM.
What time is check-out at Ruby Serviced Apartment Phan Ke Binh?
Check-out is at 11:30 AM.
Where is Ruby Serviced Apartment Phan Ke Binh located?
Located in Ba Dinh, this luxury aparthotel is 0.2 mi (0.2 km) from Australian Embassy and 3 mi (4.9 km) from Hoan Kiem Lake. Embassy of the Republic of Korea and Lotte Center Hanoi are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ruby Serviced Apartment Phan Ke Binh Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.6
Amenities
7.8
Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
10 - Excellent
7
Rating 8 - Good. 0 out of 9 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 9 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 9 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Paris
2023/12/23
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful big apartments, in a small Japanese area, great kitchen, amazing staff who despite the language barrier do everything to help out their very best.
The landlady didn't speak English at all but Google translate helped a lot, yet with everything I asked, it was like she knew the drill straight away. She was always smiling and was really quick to respond to all of my requests. The room was clean and tidy every time I got back. The place isn't located in the Old Quarter but it was just 15mins by moyorcycle.
Aileen
Stayed 4 nights in Nov 2023
10/10 Excellent
Ali
2026/2/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
Large comfortable place to stay everything clean and modern
Ali
Stayed 17 nights in Jan 2026
6/10 Okay
Koji
2025/12/7
Disliked: Communication
Koji
Stayed 2 nights in Dec 2025
2/10 Terrible
HIDEYUKI
2024/1/17
Disliked: Cleanliness, amenities, property conditions & facilities, communication