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Jacosmo Hotel & Spa

4.0 star property
Relax by the lobby fireplace or indulge in rejuvenating spa treatments. Savor local flavors at Gia Bao Grand Restaurant.

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Jacosmo Hotel & Spa is near Hoan Kiem Lake and Hanoi Old Town Night Market. Relax in the lobby, dine at Gia Bao Grand Restaurant, and enjoy spa treatments. Nearby is Thang Long Water Puppet Theatre. Rooms have free WiFi. Guests love the breakfast, staff, and location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Premium bedding
Memory foam bed
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Double with window

Deluxe Double with window | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double with window

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Memory foam bed
Premium bedding
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Executive Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Separate bedroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, memory foam beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Separate bedroom
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite City view

Executive Suite City view | Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite City view

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Separate bedroom
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ja Cosmo Suite Balcony with Jacuzzi

Ja Cosmo Suite Balcony with Jacuzzi | Premium bedding, memory foam beds, minibar, in-room safe

Ja Cosmo Suite Balcony with Jacuzzi

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
  • City view
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Balcony

Junior Suite Balcony | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite Balcony

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Memory foam bed
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite City View

Family Suite City View | Premium bedding, memory foam beds, minibar, in-room safe

Family Suite City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Memory foam bed
  • City view
  • 474 sq ft
  • Sleeps 7
  • 2 King Beds

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Separate bedroom
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Jacosmo Hotel & Spa is in the entertainment district and near a train station. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre. Visit our Hanoi travel guide
Map
23 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre which includes night scenes, performance art and nightlife
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • Hanoi Opera House showing theater scenes and heritage architecture
    Hanoi Opera House
    10 min walk - 0.9 km
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station
    17 min walk
  • Noi Bai Intl. Airport (HAN)
    44 min drive

Restaurants

  • Authentic Hotel
    2 min walk
  • Bún Riêu
    2 min walk
  • Bánh Mỳ Bà Dần
    1 min walk
  • Bánh xèo Zòn
    1 min walk
  • The Gourmet Corner
    1 min walk

About this property

Jacosmo Hotel & Spa

Upscale hotel remodeled in 2022 and located near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Jacosmo Hotel & Spa, which provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. Indulge in a body wrap, a body scrub, and a facial at the onsite spa. Be sure to enjoy a meal at Gia Bao Grand Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A TV in the lobby, tour/ticket assistance, and a porter/bellhop
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

All inclusive details

All-inclusive room rates at Jacosmo Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gia Bao Grand Restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 520000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Jacosmo Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Jacosmo Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Jacosmo Hotel & Spa?

Check-out is at noon. Late check-out is available for VND 520000 (subject to availability).

Does Jacosmo Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 446000 per vehicle applies.

Are there all-inclusive benefits at Jacosmo Hotel & Spa?

Some rate plans available at this property are all-inclusive.

Where is Jacosmo Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 28 minutes.

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Reviews

Jacosmo Hotel & Spa Reviews

9.4

Exceptional

9.0

Cleanliness

9.4

Location

9.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 296 out of 394 reviews
Rating 8 - Good. 61 out of 394 reviews
Rating 6 - Okay. 21 out of 394 reviews
Rating 4 - Poor. 12 out of 394 reviews
Rating 2 - Terrible. 4 out of 394 reviews

Reviews

10/10 Excellent

Zulfikar

Liked: Cleanliness, amenities, property conditions & facilities
Best in every category! Stayed for 7 nights. Nice, large, clean family room and an outstanding staff that was helpful in every way! Set us up with great tours! Breakfast was amazing!
Stayed 2 nights in Nov 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and welcoming, breakfast was tasty and had a good selection of items. Location great, just on the edge of Old town so quiet in the evenings but close enough to enjoy the buzz of the quarter! There wasnt very much hot water, good for one short shower.
Stayed 5 nights in Nov 2025

10/10 Excellent

Zulfikar

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room, personable staff, went above and beyond to be helpful. Wonderful breakfast! Overall rating of A++ Excellent!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, great location
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Staff & service, room comfort

Amazing front desk team

Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and staff.
Stayed 5 nights in Nov 2023

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
Stayed 3 nights in Oct 2023

10/10 Excellent

Oanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ; staffs r so friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Claire

Liked: Property conditions & facilities
The staff at Jacosmo, couldn't be more helpful, and its a great location.
Stayed 7 nights in Sep 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay overall

A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Stayed 3 nights in Apr 2024

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
Stayed 8 nights in Dec 2023

10/10 Excellent

hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights The staff was attentive and helpful. The property was clean. The staff responded quickly to our needs or questions.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff - good recommendations on food and cafes. Breakfast is included and very nice. The location is great with many places in walking distance. Room is clean and nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel with eminent service.

Great room and great location in the old city next to hoan kiem lake. Many great food options in the area. Staff are very helpfully and attending to all needs. Will definitely stay here again next time I'm in Hanoi.
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good for short stay

Decent hotel for one or two nights. The staff are lovely and service is very good. The hotel could do with an upgrade though as it seems quite old and out-dated.
Stayed 1 night in Nov 2023

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
Stayed 1 night in Aug 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
Stayed 2 nights in Dec 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacosmo Hotel is a very good choice if you wish to stay in the old quarter of Hanoi. The staff were obliging and very efficient .
Stayed 2 nights in Aug 2023

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Jacosmo were friendly and very helpful when we needed to order cars to places. The services and the room were both great for the price and we enjoyed our stay here ver much.
Stayed 6 nights in Sep 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service
The service provided was excellent. The lake is about 10 minutes walk and there are many shops and restaurants in the area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cleona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous and friendly hotel.

Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
Stayed 3 nights in Oct 2023

10/10 Excellent

hong

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
Stayed 1 night in Jan 2024