Is Hanoi Royal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Royal Palace Hotel?

Check-in start time: 1 PM; Check-in end time: 1:30 PM.

Does Hanoi Royal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of VND 390000 per person applies.

Where is Hanoi Royal Palace Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Hanoi Royal Palace Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located on a lake, Hanoi Royal Palace Hotel is in Old Quarter neighborhood and is connected to a shopping center. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

Visit our Hanoi travel guide

8/10 Good

Verified traveler

2015/10/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The service and the room were accetable given the price of the room.

6/10 Okay

Verified traveler

2015/9/27

Liked: Room comfort

2015ー09

色々なところで改装中のため建物の中に埃が多かった。風呂場のマットに完全な足跡あり。場所は便利で、タクシーも迷わずに行ってくれました。

6/10 Okay

Verified traveler

2015/9/20

Liked: Staff & service

ちょっとだけ路地に入った場所だけど、立派はいいと思います。スタッフと親切でした。 3泊しまて、毎日違う朝食をチョイスしましたが全部美味しかったです。また利用したいです！

6/10 Okay

long loi henry

2015/9/12

Disliked: Property conditions & facilities

How much you've paid. How much you've got.

Location - good but there are a lots of hotels as option. Facilities - hot water for shower is not coherent temperature. (hot , warm , cold. as a loop). Just wonder why lobby air-con is turn to 31C and switch on fan at the same time. Outside temperature is 33C ! 咩價錢，咩質數咯～

10/10 Excellent

Verified traveler

2015/9/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kazumasa

2015/9/5

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段それなり以下です。

着いた日はover bookingで他のホテルへ行かされた。マネージャーと従業員の折り合いが悪いらしく雰囲気が悪いです。WIFIがつながらないと言ったら、「すぐ従業員をよこします。」と、とうとう３日間着ませんでした。リクエストした部屋がなく、それについて理由も述べない。パスポートは時間をおいて２回も提示させられた。シャワーの水はけが悪くスリッパでのシャワーでした。今までハノイに泊って最悪でした。

8/10 Good

Seung Hwan, korea

2015/9/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮은 호텔.

저렴한 가격에 깨끗하고 직원들이 친절합니다. 다만 호텔 찾기가 조금 어렵습니다. 큰 길에 로얄 펠리스 호텔 2가 있으며, 이 호텔은 그 곳에서 좀 더 들어가 골목 내 위치하며, 조용하고 좋습니다. (호텔 2 프런트에 물어보면 알려줍니다.) 호텔 입구에서 우측에 샌드위치 파는 곳이 있는데 꽤 맛있으며, 좌측으로는 괜찮은 쌀국수집과 커피숍이 있습니다.

6/10 Okay

Margherita

2015/9/2

Liked: Room comfort

6/10 Okay

akio, 東京

2015/9/1

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

スタッフは親切ですが…

繁華街に立地し、主要な観光ポイントに行くには便利。スタッフはとてもフレンドリーで好感を持ちました。ただ、いかんせん設備の古さは否めません。私が泊まった部屋は、シャワーが壊れていました。

8/10 Good

Margherita

2015/8/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

2015/8/19

Hôtel confortable bien situé - personnel aimable

Hôtel confortable et bien situé Personnel aimable

10/10 Excellent

namkyu, Seoul

2015/8/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend this hotel.

I highly recommend this hotel. The hotel staff are friendly and courteous. Really Great for the price.

10/10 Excellent

Verified traveler

2015/8/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hiroshi, JAPAN

2015/8/1

Liked: Staff & service

フロントスタッフ皆さん、とても親切でフレンドリーです。１泊目は空調機故障で提携ホテルを紹介されましたが、そこまでも一緒に案内していただき、安心して宿泊できました。また帰りの空港までの足を常に気にしていただき、本当に良い思い出になりました。

8/10 Good

Jacob, UK

2015/7/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Nice place with very clean and comfortable rooms! Friendly and helpful staff. Weren't particular fans of Hanoi in general so wouldn't return, but good place to stay if you're there!

8/10 Good

Lars, Holbæk, Denmark

2015/7/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her er godt at bo

Hotellet ligger i det gamle kvarter i yderkanten. Det er et stille område. Kort afstand til alle ting. Servicen på hotellet er helt ok. Meget venlige og hjælpsomme staff, der ville os det bedste. morgenmaden fin, især kyllingsandwich. Vi boede på 7. Sal med balkon, hvilket var rigtig godt. Vi kunne rigtig godt lide at sidde ude på balkonen og nyde Hanoi. Badeværelset var helt iorden. Absolut et hotel vi vil anbefale.

10/10 Excellent

Dirk, Brasschaat

2015/7/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was really much better than expected

Unexpected GOOD. Nice room on upper floor with large balcony.

10/10 Excellent

Verified traveler

2015/7/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mason

2015/7/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at very good price

An all-around excellent hotel, with great manager and wonderful service. I stayed here for 2 night, plus a 2D1N trip to Halong bay at very good price (with the help of Ms Jennie via email), and everything was fantastic: The room was so cozy with a comfortable king-size bed, and from the bellboy to the receptionist - everyone was friendly and professional. I'd really recommend Hanoi Royal Palace hotel if you'd like to visit Hanoi on a budget!

10/10 Excellent

A.P.Chee, Singapore

2015/7/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay

Value for money, excellent service from staff, Good location, very near to places of attraction. 5 to 10 minutes walk to Hoa Lo prison, Next to it is the Hanoi Towers where there is a supermarket there.

8/10 Good

Ricky, 愛知県

2015/6/28

Liked: Cleanliness, staff & service

常宿にしています

便利な立地にあり、コストパフォーマンスが高いので常宿にしています。スタッフのサービスも良く、価格の割に部屋もきれいで不満はありません。

6/10 Okay

daisy, 日本

2015/6/26

Liked: Cleanliness

中心地の近くで活動しやすいロケーション

ホテルのスタッフも優しいベットメイキングもきれいただ残念なのはベットの上にあったクッションと枕が加齢臭のような匂いがあった。それを除けば普通にきれいです、

8/10 Good

Tien Anh

2015/6/24

Liked: Cleanliness, property conditions & facilities, room comfort

we stayed a night in HN. Hotel saild that their Wifi had problem and they transffed us to other hotel near it. the room was good, but water was weak and stuck. Room Cleaner enter room without checking customer. big minus for that thing.

8/10 Good

Ricky, 愛知県

2015/6/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利な立地でコストパフォーマンス高い

スタッフの対応も良く、便利な場所にありながら、値段が安くて良かった。欲を言えば朝食をもう少し良くして欲しいが、値段が安いのでこんなものか。次回も利用したい。

10/10 Excellent

Verified traveler

2015/5/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Hanoi Royal Palace Hotel

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