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Haibay hotel

4.0 star property
Guests wake up to breathtaking city panoramas from private balconies overlooking Hanoi's iconic Hoan Kiem Lake at this central hotel

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Haibay Hotel in downtown Hanoi offers modern comforts and genuine Vietnamese hospitality. Enjoy rooftop views, massages, and authentic cuisine at two restaurants. Attentive staff provide bike rentals for exploring St. Joseph's Cathedral. In-room WiFi keeps you connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Separate bedroom
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Separate bedroom
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Separate bedroom
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Premier Double Room, 1 King Bed, Balcony, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin Room, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Executive Double or Twin Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, City View

Family Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
  • City view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Triple Room, 2 Bedrooms, Balcony, City View

Family Triple Room, 2 Bedrooms, Balcony, City View | View from room

Family Triple Room, 2 Bedrooms, Balcony, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Separate bedroom
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Haibay hotel is in a shopping district and near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
27 Hàng Bông, Hanoi

What's nearby

  • Hang Gai Street showing signage and street scenes
    Hang Gai Street
    3 min walk - 0.3 km
  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    3 min walk - 0.3 km
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    3 min walk - 0.3 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre which includes night scenes, performance art and nightlife
    Thang Long Water Puppet Theatre
    7 min walk - 0.6 km

Getting around

  • Hanoi Railway Station
    14 min walk
  • Noi Bai Intl. Airport (HAN)
    41 min drive

Restaurants

  • Phở 10 Lý Quốc Sư
    1 min walk
  • Trung Nguyên Coffee
    1 min walk
  • Hanoi Garden
    1 min walk
  • Quoc Huong
    1 min walk
  • Phở Bưng
    1 min walk

About this property

Haibay hotel

Upscale hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Haibay hotel provides a rooftop terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a Thai massage or a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • 1 meeting room, tour/ticket assistance, and luggage storage
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Haibay hotel include perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 450000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Frequently asked questions

Is Haibay hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Haibay hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Haibay hotel?

Check-out is at noon.

Does Haibay hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Haibay hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Haibay hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 142 out of 248 reviews
Rating 8 - Good. 75 out of 248 reviews
Rating 6 - Okay. 22 out of 248 reviews
Rating 4 - Poor. 6 out of 248 reviews
Rating 2 - Terrible. 3 out of 248 reviews

Reviews

10/10 Excellent

RIKA

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Hot shower with strong water pressure and the relaxing bathtub. Breakfast was varied and delicious. The staff were kind and friendly. The car to the airport was very spacious and comfortable. I wanna come again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the wooden rooms and the servive was very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service
We had a wonderful stay at the hotel. Cherry and the rest of the staff were welcoming and really helpful with anything we needed, including booking tours. We had a very large hotel room, which was freshly cleaned each day. The buffet breakfast was convenient in the mornings to get some fuel for the day. The location is also fantastic — within walking distance of many shops, food, and tourist attractions in the Old Quarter. Would highly recommend!
Stayed 9 nights in Nov 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
Stayed 2 nights in Jul 2025

6/10 Okay

BERNADETTE

Liked: Staff & service, property conditions & facilities
Great location and courteous and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location, clean and nice service when I check in
Stayed 1 night in Jan 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, room comfort

Slightly old but good hotel

Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good places to stay

Very good location to stay and explore the best of Hanoi.
Stayed 3 nights in Feb 2024

8/10 Good

Shiferaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have a wonderful friendly service
Stayed 7 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a well placed location, great breakfast, wonderful accommodating staff, nice room and balcony.
Stayed 1 night in Mar 2024

10/10 Excellent

Rennison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with a great location. Very friendly and helpful staff. Would definitely stay there again.
Stayed 5 nights in Jun 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Noemie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay at the Hai Bai Hotel: perfect location, Nice rooms and staff. Jimmy and Cherry made our stay particularly appréciable and easy - Thanks a lot!
Stayed 2 nights in Mar 2025

10/10 Excellent

dâvid y Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good specialy the young man at breakfast. The wood floor and walls so nice and good quality. Location is super super good
Stayed 3 nights in Feb 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central position,kind staff
Stayed 8 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Amenities
Great service provided and we enjoyed the spacious room and balcony. Would definitely recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay. The hotel is in the centre of the Old Quarter which makes it easy to walk everywhere. The hotel staff were very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

BERNADETTE

Liked: Cleanliness, amenities
We didn’t have difficulty communicating with the staff. They were very courteous and helpful. The hotel’s breakfast was excellent for its price. The hotel’s location is very accessible.
Stayed 3 nights in Feb 2025

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2024

8/10 Good

jonathan and Eliana

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in the center of the old city. On the one hand, it is good that you are in an accessible place and within walking distance to many places in Hanoi. On the other hand, it is difficult to sleep with the noise, especially with the rooms facing the street with the balcony. In addition, there is a noise problem between the rooms, you can hear loudly if there are noisy neighbors. The rooms themselves are quite large, although there is no place to put a second suitcase. The beds are comfortable. And the shower has good pressure and hot water. However, there is a bathtub, which on the one hand is good for those who want to take a bath, but for those who only take a shower and adults, it is difficult to get in and out of the tub and is even dangerous because there is nothing to lean on when entering or exiting the bathtub. The staff is very nice, but most of them do not know English at a good level to respond to Western tourists, although they try to help. However, in a place like this, especially at the reception, a fluent English speaker is needed, since most tourists in the hotel speak English. The 2 elevators are also good, but in one of the two elevators there is a dirty and musty carpet that is not beautiful and not suitable for a hotel. In terms of breakfast There is a sufficient variety in the dining room for breakfast However, everything is at a low level, stale coffee, bland cakes, and if you ask for cappuccino or good morning coffee, it is an additional charge
Stayed 3 nights in Jan 2026

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a Great Location. It was quiet quite as well considering the location. The breakfast was superb, i was surprised how good it was especially the omelette. Great affordable spot!
Stayed 3 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good room layout. friendly and helpful staff.
Stayed 6 nights in Nov 2024

8/10 Good

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Great location for tourists. -Expectation for improvement to increase the sort of food at breakfast
Stayed 1 night in May 2024

8/10 Good

Annaliza

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in good location, walking distance from everything. Staff were friendly and helpful. Room was decent size and clean. Breakfasrlt was good. Would recommend if you want to stay close to the hustle and bustle of Hanoi.
Stayed 1 night in Mar 2024