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Box Hotel
3.0 star property

Comfortable spa hotel, walk to O Quan Chuong

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Box Hotel

Photo gallery for Box Hotel

Bed in 6-Beds Shared Dormitory | In-room safe, blackout drapes, soundproofing, free WiFi
Front of property
Property amenity
Reception
Basic Double Room Single Use, 2 Twin Beds | Bathroom | Shower, free toiletries, towels

Overview of Box Hotel

7.4

Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Restaurant
  • Bar

Explore the neighborhood

16 Hang Buom Street, Hoan Kiem District, Hanoi, 8443
  • Popular LocationHanoi Long Bien Station8 min walk
  • Popular LocationHanoi Gia Lam Station4 min drive
  • Popular LocationHanoi Giap Bat Station9 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)22 min drive
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Room options

Comfort Shared Dormitory

cleanliness

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Free bottled water
In-room safe
Daily housekeeping
Living room
  • City view
  • Sleeps 1
  • 6 Twin Bunk Beds

Similar properties

About the neighborhood

Hanoi

Box Hotel is located in Old Quarter, a neighborhood in Hanoi, and is near a train station. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and St. Joseph's Cathedral of Hanoi. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • O Quan Chuong - 3 min walk
  • Dong Xuan Market - 5 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 20 min walk

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Bánh Mì 14 - Hàng Buồm - 1 min walk
  • Sportivo - 1 min walk
  • Raww Cafe - 1 min walk
  • Quán Cơm Phố Cổ - 2 min walk
  • Corner Bar - 1 min walk

About this property

Box Hotel

Hotel near Hoan Kiem Lake
Located close to O Quan Chuong and Dong Xuan Market, Box Hotel provides an airport shuttle, 20 coffee shops/cafes, and dry cleaning/laundry services. Treat yourself to a body scrub, a manicure/pedicure, or a massage at the onsite spa. Be sure to enjoy a meal at any of the 20 onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 20 bars.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), luggage storage, and ATM/banking services
  • Smoke-free premises, a water dispenser, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and a computer station
Room features
All guestrooms at Box Hotel boast comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Showers and free toiletries

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 360000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Box Hotel Hanoi
Box Hanoi
Box Hotel Hotel
Box Hotel Hanoi
Box Hotel Hotel Hanoi

Frequently asked questions

Is Box Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Box Hotel?

This property doesn't offer parking.

What time is check-in at Box Hotel?

Check-in start time: 1:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Box Hotel?

Check-out is at noon.

Does Box Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 360000 per vehicle applies.

Where is Box Hotel located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of O Quan Chuong, Dong Xuan Market, and Thang Long Water Puppet Theatre. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 25 minutes.

Box Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 76 reviews" "
Rating 8 - Good. 33 out of 76 reviews" "
Rating 6 - Okay. 18 out of 76 reviews" "
Rating 4 - Poor. 6 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

4.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Located in the action spot. Lots of Western tourists, bars, restaurants. Noise, cars, loud speaker blaring someone doing anoucements, music, bass pounding through the walls of room. No locker key for lockers in room. Air conditioner did not turn on. Sink in bathroom barely drained.
Stayed 1 night in Jan 2020

8/10 Good

Alize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and lovely staff if you get a room it’s super cool and literally a wooden box!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is located center of the Hanoi ,rooms r clean..
Stayed 2 nights in Mar 2019

8/10 Good

Jared

Liked: Staff & service, property conditions & facilities, room comfort
Cheap stay.mp
For the price it was worth it. I booked the private two bedder for myself. It’s a tiny room which makes for an interesting experience for a hostel first timer. Front desk was really friendly. Good food nearby. Room floor was swept however there was visible accumulation of dust in the corners and along the threshold of the doorway. Otherwise beds were clean, bathroom was clean and dry when I got there in the evening. Oh! Beds are also long so it’s perfect even for those who are 6’2”...
Stayed 1 night in Nov 2018

2/10 Terrible

Ferne, Scotland, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a good location. Beside this the hotel was very disappointing, leaking roof, broken WiFi, tiny rooms, flooded toilets/shower- overall lack of hygiene.
Stayed 4 nights in Oct 2018

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Cheap and cheerful
The room was basic but functional. The reception staff were lovely but the room was not cleaned while we were there.
Stayed 2 nights in Jul 2018

2/10 Terrible

E, Baltimore, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience ever
I needed a place where my friend and I could keep the luggages and rest for an hour or two before our midnight flight. We booked a private room for two people and the space was tight but just as described and be seen in the photos. I usually don't write a review but this hostel's condition was the WORST I've ever seen. The AC unit looked like it was never cleaned and was not cool enough at all. I found hair on the bed sheets. Forget about the bathroom locks, the door doesn't even fit to be closed!! It really felt like the showers and toilets weren't cleaned for at least three days(I didn't intend to shower anyway luckily). There were wet towels on the bathroom floors(imagine using these on your skins even if they are cleaned!) and half-used travel-sized bottles everywhere on the shelves. Also, the staff forgot to tell us that we needed to return the room key AND the AC remote control when we check out, so we had to run all the way to the room again. If you want a place to drop your luggage, this might be okay, but seriously, you get what you pay. However, if you are thinking about sleeping here, booking this hostel will guarantee the worst travel experience.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly helpful staff. Rooms are small but it's what you expect and what you pay for!
Stayed 3 nights in Jun 2018

6/10 Okay

Kaitlyn, Utah

Liked: Staff & service
It's literally a bed in a box.
If you're looking for a quick place to rest this is a great solution. If you're wanting a place to hang and relax this is the worst solution. There is hardly any room to even change clothes or turn all the way around. But great if you need to crash.
Stayed 1 night in Mar 2018