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Nade Hotel

4.0 star property
Downtown Hangzhou's upscale retreat offers a perfect base for city exploration with comfortable rooms, wellness options, and easy access to local attractions

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The Nade Hotel in Downtown Hangzhou combines comfort and convenience. Guests can dine at two on-site Chinese restaurants or unwind at the bar. Relax at the Fen Fang seasons spa after exploring the city on rental bikes. Visitors consistently praise the attentive staff.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 400.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 for adults and CNY 38 for children
  • Airport shuttle fee: CNY 200 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Nade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nade Hotel?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Nade Hotel?

Check-out is at noon.

Does Nade Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 200 per vehicle applies.

Where is Nade Hotel located?

Located in Downtown Hangzhou, this spa hotel is within 1 mi (2 km) of Hangzhou Opera and West Lake. Zhejiang Provincial Exhibition Hall and Hangzhou Tower Shopping Mall are also within 10 minutes. Wulin Square Station is only a 2-minute walk and Fengqi Road Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.2

Cleanliness

8.0

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

Verified

8/10 Good

JJ

Liked: Cleanliness, staff & service
location is good. breakfast is excellent. facilities are a little inadequate. front desk staff are a little inexperienced
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
ホテルの風呂は、バスタブがなく、シャワーだけだった。バスタブが欲しい。 部屋にフルーツを置いてくれていたのはよかった。
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Mitchell

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Stay somewhere else

At check-in I asked about the WiFi password, and they actually sent a guy into our room to install a WiFi router. The air conditioner didn’t work, and instead of offering a different room, they brought a personal use air conditioner that was like a fan. I guess I expected a bit more from a 4-star hotel...we ended up having to check out early after a day, and stayed next door at the JW Marriott (much better experience). I would not stay here again, go next door to a nice hotel.
Stayed 3 nights in Apr 2018
Verified

8/10 Good

toby

Liked: Staff & service, property conditions & facilities
在市中心，去附近的商場，也是挺方便的。美中不足的地方，是枕頭真的不舒服，睡完之後肩頸會很痛；另外，國外人士，很難取到Wi-Fi密碼，照樣是輸入自己的電話號碼，也是提取不到Wi-Fi密碼，去問員工，員工也是敷衍了事，沒有幫我解決問題，最終這兩天，在酒店裏是沒有使用酒店的Wi-Fi
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

Richard Ran

Disliked: Cleanliness
進入房間已聞到煙味， 要開大風同空調才能好些！
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Kian Hoe

Liked: Cleanliness, staff & service
房间隔音效果太差
Verified

6/10 Okay

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

無煙客房有煙味，房間比較殘舊。

無煙客房有煙味。 房間比較殘舊。 服務及自助早餐可加分，早餐豐富種類多。 大堂及每層電梯大堂比較好。
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019