新罕布希爾郡飯店式公寓

「The hotel is refusing to work with Expedia to refund me one night’s stay. I mistakenly twice booked one of nights, so I paid twice for one night. The hotel refuses to communicate with me, or, apparently, Expedia.」

「This holiday apartment was very dated, dark, and had a damp smell. The pull-out sofa was extremely uncomfortable, making it impossible for anyone to get a good night’s sleep. The walls were paper-thin, so we could hear everything from our neighbors, including footsteps, and toilets flushing. As a family with a young child, we felt like we had spent three days in an assisted living facility rather than a vacation resort. The staff in the main office were friendly, but unfortunately, that is...