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HI Hotel International Hamburg

Evening cocktails at the bar and bike rentals for city exploration make this Hamburg hotel the perfect base for discovering the vibrant city

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HI Hotel International Hamburg in Hamburg-Mitte offers all travelers need for a smooth stay. The 24-hour business center keeps work flowing, and multilingual staff ensure seamless communication. Guests praise the helpful team for enhancing their experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Triple Room

Executive Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Living area | 90-cm flat-screen TV with satellite channels, TV, offices

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Basic Twin Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, HI Hotel International Hamburg is near a metro station and on a river. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Miniatur Wunderland and Hagenbeck Zoo are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Hamburg travel guide
Map
Billwerder Neuer Deich 14, Hamburg, HH, 20539

What's nearby

  • Elbphilharmonie Hamburg
    Elbe
    2 min walk - 0.2 km
  • This warehouse turned into a museum and belongs to the UNESCO world heritage ensemble of the old warehouse district of Hamburg, Germany, called "Speicherstadt". In these buildings the merchants of Hamburg used to store coffee, tea, spices & goods from around the world. Today they house hotels, museums, start-up companies and creative agencies. #stunningstructures #warehousearchitecture #hamburg #unesco #worldheritage #germany
    International Maritime Museum
    6 min drive - 3.3 km
  • Norderelb Bridges
    3 min walk - 0.3 km
  • Hamburg Wholesale Market
    3 min drive - 1.3 km
  • Mehr!-Theater am Großmarkt
    3 min drive - 1.6 km

Getting around

  • Elbbrücken Station
    9 min walk
  • Rothenburgsort S-Bahn
    16 min walk
  • Hamburg Airport (HAM)
    33 min drive

Restaurants

  • McDonald's
    15 min walk
  • Veddeler Fischgaststätte
    19 min walk
  • Maya Kaffeerösterei
    20 min walk
  • Schwabenplatz Markt
    20 min walk
  • akan afrofusion Restaurant
    16 min walk

About this property

HI Hotel International Hamburg

Hotel near Miniatur Wunderland
Near Hamburg Cruise Center, HI Hotel International Hamburg provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Smoke-free premises, a vending machine, and luggage storage
  • An elevator, tour/ticket assistance, and a front-desk safe
  • Guest reviews say good things about the helpful staff
Room features
All 385 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and offices.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathtubs, hair dryers, and shampoo
  • 90-cm flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 18 floors
  • 2 buildings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 21 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg

Frequently asked questions

Is HI Hotel International Hamburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at HI Hotel International Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at HI Hotel International Hamburg?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HI Hotel International Hamburg located?

Located in Hamburg-Mitte, this hotel is 0.2 mi (0.4 km) from Elbe and 2.3 mi (3.7 km) from Miniatur Wunderland. Hamburg Wholesale Market and Mehr!-Theater am Großmarkt are also within 1 mi (2 km). Rothenburgsort S-Bahn is 16 minutes by foot and Hammerbrook S-Bahn is 19 minutes.

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Reviews

HI Hotel International Hamburg Reviews

7.8

Good

8.2

Cleanliness

6.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 302 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in excellent conditions.. Bath comfortable.. the things to improve is to have a gym
Stayed 2 nights in Oct 2025

10/10 Excellent

Eda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, the staff was very friendly. The bar was very nice, old style. We will prefer again for our next visit
Stayed 1 night in Dec 2024

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean,,good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good hotel with spacious room en large desk. The breakfast was good and lots to choose from. Only the surrounding streets were crowded and relative dark
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Okay

On the outskirts of the city centre but easy transport links. Hotel reception staff very professional and efficient. The triple room we had had a lovely view overlooking the river but was rather dated. Mattress edge was rather saggy. Didn't have breakfast as at €20 each it's far too expensive. Housekeeping could have been better, didn't replace coffee sachets or toiletries.
Stayed 3 nights in Nov 2023

10/10 Excellent

gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!
Stayed 2 nights in Dec 2023

6/10 Okay

Jørgen Thusgaard

Liked: Staff & service
I was very disappointed that the Wingfang bar had closed.
Stayed 1 night in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment and good sized room. Good facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great IHG Hotel

Great hotel, friendly staff, underground paid parking on site, several excellent restaurants down the street...
Stayed 3 nights in Sep 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Area was quiet with a habor view with access to restaurants, public transportation and walking trails.
Stayed 11 nights in Jun 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Jul 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima Hotel, super an die S-Bahn angebunden
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2024

4/10 Poor

Cevat

Liked: Staff & service
There is a lot of people living in the hotel and very angry faces, I didn’t feel comfortable and I wouldn’t stay again.
Stayed 2 nights in May 2025

8/10 Good

Antje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumiges Zimmer, Minibar inclusive.
Stayed 1 night in Sep 2022

10/10 Excellent

Aziz

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

A good experience. Staff and room was good.
Stayed 2 nights in Aug 2023

8/10 Good

Fanni

Liked: Cleanliness, staff & service
It is a bit old but clean
Stayed 2 nights in Jul 2023

6/10 Okay

Mafidul

Disliked: Staff & service, property conditions & facilities
It is just ok. Nothing special.
Stayed 4 nights in Jul 2023

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old. The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Stayed 2 nights in Sep 2024

4/10 Poor

Jacek

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very weak location and disappointing service.

I was very disappointed with this hotel. Location is very weak and surrounding does not look great. You have to take taxi or public transport as walking - despite not long distance - to center is not very pleasant. Service was quite weak as there are in the reception generally young and not very experienced staff. Breakfast is expensive (20 Euros) in comparison to other hotels in Germany. Unfortunately, there is no other option close to hotel. The cost of the hotel is very high comparing to value, which offers. I do not understand why it has 4 stars... I will never stay again in that Holiday Inn.
Stayed 3 nights in May 2023

6/10 Okay

Olga

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

too expensive for a broken mattress

The hotel doesn't even deserve 3 stars, let alone 4. We paid for a triple room with 3 single beds, and got 2 beds and an extra bed with 2 mattresses that can be joined, height 30 cm from the floor. When I tried to ask for a 3rd normal bed, they were not interested, instead they said that Hotels charged me for 3 single beds and that I should complain to them, because they don't have another room. The maximum unprofessionalism of the manager who says that I am breaking my back for 3 nights in a room that costs 431 euros for 3 days without breakfast. Overpriced for the overall service, location and facilities, which are not there as if you were in a one-star hotel.
Stayed 3 nights in Apr 2023

2/10 Terrible

Rune

Disliked: Property conditions & facilities, room comfort

This hotel fails the basics

The word that most aptly describes this hotel is "worn". It appears to have built in the late 80's or early 90's and I don't think there has been a single refurbishment effort made since. The carpets are near threadbare, the walls are in dire need of a paint job, and I don't think a single piece of furniture in the room was undamaged, though for the most part it was still functional. There were too few wall sockets to charge more than one phone without disconnecting lamps and right outside the room one wall lamp flickered and another was burnt out, but the one unforgivable crime was the state of the madras. There were 2 single madrases to a double bed (which is apparently the German way). Both were of dubious quality, but while one was at least still firm the other was so worn and soft that you basically fell into it like a waterbed leading to me waking up the next morning with back pain. The bed is the one thing that MUST be okay, otherwise nothing is okay, when we complained we were told that there was nothing to be done, how a hotel this size doesn't have a few reserve madrases on hand is beyond me, but dealing with breakages is, as we have already established, a non-priority at the Holiday Inn. Even if everything else had been top notch, a faulty bed earns you one star, so that is what this hotel is getting. Do not stay at the Holiday Inn if you have other options.
Stayed 2 nights in May 2024