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Rating 10 - Excellent. 23 out of 77 reviews" "
10 - Excellent
23
Rating 8 - Good. 39 out of 77 reviews" "
8 - Good
39
Rating 6 - Okay. 9 out of 77 reviews" "
6 - Okay
9
Rating 4 - Poor. 5 out of 77 reviews" "
4 - Poor
5
Rating 2 - Terrible. 1 out of 77 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
Frederick
Traveled with partner
2023/4/20
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very polite and courteous, but the facilities were old and out-dated, and we could easily hear the party that was next door to ours. They could use new bedding. The bed was hard, and the futon very thin. It was like sleeping on a rock. It was over-priced, too. Sorry, it wasn't good value for the money.
Frederick
Stayed 1 night in Apr 2023
Response from 舘山寺サゴーロイヤルホテル on 2023/4/26
Frederick 様この度のご利用誠にありがとうございました。施設面でご不便をお掛け致しまして大変申し訳ございませんでした。少しずつではありますが改善していきたいと思います。
Room is very comfy and clen. Dinner buffet has variety of food. It's located next to the beach with nice view from our room. I like public onsen. Hotel provided free ticket of the lake cruise right opposite the hotel.
Verified traveler
Stayed 1 night in Apr 2019
Response from Kanzan-ji Sago Royal Hotel on 2019/5/3
thank you very much for your opinion and evaluation.
We are looking forward to your next visit to hotel.