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HOTEL SUI HAMAMATSU

3.5 star property
Hotel in Hamamatsu with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for HOTEL SUI HAMAMATSU

Hotel Sui Hamamatsu's modern entrance welcomes guests with a covered walkway and elegant sign.
Welcome to our reception area, featuring a central desk, a beautiful plant arrangement, and a nature-inspired design.
Stylish corridor with a symmetrical design, flanked by textured walls and carpeted floor.
Relax in a spacious room with a large bed, a wooden panel above, and a mirror reflecting the interior.
Enjoy a variety of international dishes and refreshing beverages at our self-service buffet.

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, Non Smoking

1 bedroom, desk, blackout drapes, free WiFi

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Separate bathtub and shower
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Separate bathtub and shower
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, desk, blackout drapes, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Separate bathtub and shower
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Separate bathtub and shower
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking | 1 bedroom, desk, blackout drapes, free WiFi

Standard Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Separate bathtub and shower
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking | 1 bedroom, desk, blackout drapes, free WiFi

Superior Queen Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Separate bathtub and shower
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Queen Room, Non Smoking

1 bedroom, desk, blackout drapes, free WiFi

Economy Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Separate bathtub and shower
Desk
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
314-47 Renjakucho Chuo Ward, Hamamatsu, Shizuoka, 430-0939

What's nearby

  • Hamamatsu Castle - 6 min walk - 0.6 km
  • Hamamatsu Observation Deck - 10 min walk - 0.9 km
  • Hamamatsu Museum of Musical Instruments - 11 min walk - 1.0 km
  • Act Tower - 13 min walk - 1.1 km
  • Hamamatsu Arena - 4 min drive - 4.5 km

Getting around

  • Hamamatsu Station - 12 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 63 min drive

Restaurants

  • ‪しゃもじ - ‬4 min walk
  • ‪cafe&dining Passeretti - ‬2 min walk
  • ‪BAR・DaMonde - ‬2 min walk
  • ‪鮨処四代目山口屋 - ‬2 min walk
  • ‪ラ・カーサ La Casa - ‬4 min walk

About this property

HOTEL SUI HAMAMATSU

Hotel located in Naka Ward
HOTEL SUI HAMAMATSU provides amenities like laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • A vending machine, a front-desk safe, and an elevator
Room features
All 106 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Separate tubs/showers and bidets
  • Heating, daily housekeeping, and desks

Languages

English, Japanese

Similar properties

Front of property

Richmond Hotel Hamamatsu

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 499 reviews
Richmond Hotel Hamamatsu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL SUI HAMAMATSU Hotel
HOTEL ACT GARDEN HAMAMATSU
HOTEL SUI HAMAMATSU Hamamatsu
HOTEL SUI HAMAMATSU Hotel Hamamatsu

Frequently asked questions

Is HOTEL SUI HAMAMATSU pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at HOTEL SUI HAMAMATSU?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL SUI HAMAMATSU?

Check-out is at 10:00 AM.

Where is HOTEL SUI HAMAMATSU located?

Located in Naka Ward, this hotel is within a 15-minute walk of Hamamatsu Diorama Factory Museum, Hamamatsu Castle, and Act City Hamamatsu. Hamamatsu Municipal Art Museum and Kamoe-ji Temple are also within 1 mi (2 km). Hamamatsu Station is 12 minutes by foot.

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HOTEL SUI HAMAMATSU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 220 reviews
Rating 8 - Good. 53 out of 220 reviews
Rating 6 - Okay. 19 out of 220 reviews
Rating 4 - Poor. 5 out of 220 reviews
Rating 2 - Terrible. 0 out of 220 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bunthan

Liked: Cleanliness, amenities, property conditions & facilities
Great team, property and convenient location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, good English speakers, free alcohol happy hour and free unagi onigiri at dinner time. Clean facilities and pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaynie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very welcoming and helpful. There were many amenities available at the hotel and the room was small but comfortable and well laid out. We enjoyed our stay very much!
Stayed 2 nights in Apr 2025

10/10 Excellent

Wai Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The package offered is very competitive. Happy hours with free high quality dinner are surely the bonus. The staffs are very helpful, polite and nice. Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Great staff and property!
Stayed 2 nights in May 2024

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice clean modern property in good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

It was a bit far from Hamamatsu station but very clean, comfortable and spacious room. Enjoyed breakfast there.
Stayed 1 night in Nov 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great Staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Rooms are small but comfortable, with all the necessary amenities. They can stay eco-friendly and convenient by offering guests the opportunity to grab anything they need on the first floor but without putting it in the room. All the convenience and less waste. They have a happy hour where you can have unlimited drinks for FREE. They have laundry facilities which are good but were very busy when I used them. Overall I was super pleased.
Stayed 1 night in Jun 2025

10/10 Excellent

Edmond

Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing! Very enjoyable! Excellent stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

KOHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend stay

It was a last minute booking for us but a surprisingly nice stay. Staff are young and energetic. Room is basic but good size and clean. We were surprised they had rice ball meal from 8-10 pm. Breakfast was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Quinlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were very clean. The staff was welcoming and accommodating. I would highly recommend this hotel to anyone staying in this area.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Newer contemporary small hotel… friendly- helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lot dinning options
Stayed 8 nights in Jul 2023

8/10 Good

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For tourists without car is not so convenient but it is only 7 min to walk from station so it’s not too bad.
Stayed 1 night in Nov 2023

10/10 Excellent

Luiza Maria

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how the breakfast was handled. Its buffet style at the restaurant/bar area by the lobby, with plenty of selection, and it was very nice to sit there and eat. The room was very nice for one person, clean with a comfy bed that's not as hard as other 3 star hotels, and I loved having the desk space to do work on. The bathroom was clean and had basic amenities, and I appreciated the closet cubby area for my jacket and shoes.
Stayed 6 nights in Feb 2023

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dang this place was great! We got the queen room, and it was the biggest hotel room I've ever stayed in in Japan. Great bed, wonderful room. The free breakfast was excellent, too! Almost all Japanese options, but we love Japanese food so it was really exciting. They also held our bags for us before check-in and after check-out so we could wander around the city. Not sure if I'll ever make it back to Hamamatsu, but if I do I'll stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

HINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

10/10 Excellent

chun fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and clean. Staff was friendly and helpful. The buffet breakfast was a-plus. It also closes to the JR station where there are a lot of restaurants and shops available. The only drawback is it does not has it’s parking. However, right next to the hotel is a parking where you pay 900 yen per day. It is not bad if you drive. I stayed at 5 different hotels for this trip and this is the best hotel. Highly recommended and will stay at the hotel again if I travel to the area.
Stayed 2 nights in Feb 2023

4/10 Poor

Jorapel

Disliked: Staff & service, amenities, property conditions & facilities
Not good for me stay can’t relax
Stayed 1 night in Oct 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy 15 minute walk to the station. There was a decent breakfast buffet which was a bonus. I rarely suffer from headaches, however had a headache for much of my two nights here. I can't categorically blame the hotel, however perhaps it was allergies from the carpeting in the room. The room was spacious and the beds were comfortable. I used the laundry facilities on the 4th floor - always glad to have access to a washer and dryer while travelling. All in all, no real complaints here, and for the price, I would recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dzaki

Disliked: Staff & service, property conditions & facilities
I was surprise the reception staff don’t know about around city…….I asking about how to go they place,she don’t know and the supervisor also dont so I take a taxi,about 5 minutes to go they place luckily the taxi old man so nice . For future hope the staff need to know well around the place.specially foreigners come to visit and they don’t know the place well.Hamamatsu so nice place to visit.Thank you
Stayed 1 night in May 2023