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Reviews of Asante inn - Hostel

1 out of 5
Asante inn - Hostel
167-10 Miyagino, Hakone, Kanagawa

Reviews

9.8

Exceptional

Rating 10 - Excellent. 32 out of 36 reviews" "
Rating 8 - Good. 3 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asante Inn is a charming guest house with very helpful staff. The Inn has a beautiful Japanese garden. There is a very peaceful area for sitting dining/drinking tea overlooking the garden. For extra fee the Inn has breakfast and dinner. It also has 2 private onsens the guests can reserve. The bedroom we stayed at was Japanese style, we slept on the floor. Overall we loved the peaceful tranquility and homey feel of this place. The staff gave us a ride to the train station after we checked out. We want to come back again.
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at Asante. Wonderful room and beautiful surroundings. Excellent staff who are all very helpful and friendly. Shoutout to Maya for all her help and making my stay at Asante very enjoyable! Would absolutely stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

J

Stayed 2 nights in Feb 2024

10/10 Excellent

SEOW HUI

Liked: Cleanliness, staff & service, property conditions & facilities
There's a zen garden which is very much the highlight for the property. They have 2 onsens inside the property allowed for guests private use for 40min every session per night per stay with an additional onsen tax charge by selecting their preferred timing from 4.30pm onwards everyday. All of their staff are well communicated by english. They have their own kitchen available for breakfast set and dinner orders. Other facilities in the properties such as play room (with yoga equipments), coined laundry machine, massage chair etc avaliable for guest use. It was really a lovely stay. However, do note that Hakone's day usually ends 4-5pm. So do plan your itineary properly and the property is about 20min walk through staircase from Gora station once the bus service rans out. Otherwise, it is only 6min walk from bus station.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent staff and a great experience, lovely onsen
Stayed 1 night in Jan 2024

10/10 Excellent

Xiaomei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mathieu

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience here. The food was amazing, the staff was nice, and the rooms were clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy fireplace and large spacious rooms
Amazing stay! The staff were absolutely lovely, friendly and helpful. The rooms were really big and spacious, and had lovely views of the beautiful garden outside. The onsen was such a treat and made us feel super relaxed after a long day out. We also loved sitting in the lounge area where the fire was burning and chatting to other guests. Shared bathrooms were extremely clean! Highly recommended and will definitely be back.
Stayed 1 night in Dec 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel off the beaten path near Gora Station. Easy enough to get around the Hakone are while also having some seclusion, not to mention the private Onsen and nice lounge area!
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, would definitely recommend to frie
We loved our stay at the Asante Inn. The staff was incredibly accommodating, and very helpful with local recommendations. We had a private room for 2 (picture included), as well as a single bed in the female dorm (for my sister-in-law). We all opted for the Japanese breakfast each day, which was prepared beautifully and was fantastic. Our room was on the lower level, right next to the mini workout area (a stationary bike, as well as some other machine), which had a massage chair. The massage chair was incredible, and much needed after a long day of hiking. We loved the private onsen with signups. They have a left (larger) and right (smaller) onsen which can be both be reserved in 40 minute increments using a signup on the main floor. Signups are for 16:00-22:30 (8 signups, 2 onsens, so 16 different reservations a day). The onsens can be used on a first come first served basis in the mornings as well. We also went to a local japanese restaurant near the bottom of the hill (not far from the bus stop) which was an incredible experience within a few minutes walking from the hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kar Len

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, enjoyed the private onsen and breakfast was great. Room and toilet were clean and overall very pleasant to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Zhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Yujia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great food & hospitality Private onsen was amazing as well Will definitely return
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Manager spoke english. I told them i didnt eat pork and they made sure i didnt choose a food option with pork hidden in it. I LOVED that they had a private onsen since i have a tattoo and i wasnt sure if those are allowed in public onsens.
Stayed 1 night in Jun 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the staff are 5* service staff. they offered to send us back to gora station after our check out on the last day and were so nice and understanding towards us. inn was warm cozy and comfortable and the onsens were lovely too. only good praises about this inn!
Stayed 2 nights in Jun 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, room quiet . The onsen was excellent after a day of visiting Hakone . A little far but worth it . Owner and staff very helpful and friendly
Stayed 1 night in May 2023

10/10 Excellent

Sho

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and welcoming, fluent in english
Stayed 1 night in Mar 2023

10/10 Excellent

Grigorij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as per photos and description. Perfect place!
Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Rooms lovely. Onsen was absolutely delightful, especially having a private time booked for the room. Staff were extremely friendly and one woman in particular helped us out with planning our day helped drive us around. The food was delicious. Absolutely first rate service

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the best
The stay was absolutely amazing! Very kind and warm owner and staff. The facility was super nice and clean with beautiful Japanese garden which the owner designed and maintains. We even had a view of Mt. Fuji. This hotel and its staff made our trip very memorable. We won’t stay anywhere else when we come back to Hakone!
Stayed 1 night in Dec 2019

10/10 Excellent

KUOKWA

Liked: Cleanliness, staff & service, property conditions & facilities
また来るよ
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
All the Asante Inn staff were very friendly and helpful. Having meals available in the dining room/common room was wonderful after big days of travel and exploring. Thank you very much for your hospitality.
Stayed 2 nights in Jan 2024

10/10 Excellent

HYUNJUNG

Stayed 1 night in Dec 2023

10/10 Excellent

Keika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy
We had a wonderful experience. The house and the garden are very beautiful and had a very nice atmosphere. The onsen (the big one on the left) is very nice. The staff is very friendly and helpful.
Stayed 2 nights in May 2023

8/10 Good

Birgit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Onsen and friendly staff, we also liked the common area as well as the garden. However, our room was located in the basement next to the Onsen, which led to some noise.
Stayed 1 night in Apr 2023

10/10 Excellent

Marc-Antoine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit presque parfait! Le bain privé est très agréable, la cuisine est un excellent rapport qualité prix, la chambre Japonaise est spacieuse. Les employés sont très accomodants. Il y a même une navette jusqu'à la gare de Gora le matin. Le seul défaut est l'emplacement. Mais il est très facile de s'adapter avec le système d'autobus. Il y a un arrêt pas trop loin (attention au dénivelé)
Stayed 2 nights in Mar 2023

10/10 Excellent

Maybea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing. Great service and facilities, on-site private onsen. Clean and comfortable. Highly recommended.

10/10 Excellent

Lap Kei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的體驗，下次去強羅必定再住，整潔，大廳的火爐印象最深刻。
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

KOUKA, 日本

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
庭師がオーナーさんと言う事で、京都の様な風情のお庭があります。宿泊客集いのスペースには、素敵な薪のストーブがあり、その炎をゆらゆら見ていると、心が癒されます。従業員の方々は皆さんフレンドリーで、形式を重んじるホテルとは違い、お友達のお家に遊びに行く気分でいられます！又、お世話になりたいと思います。
Stayed 1 night in Jan 2020