Find hotels near Hakone Gardens, Saratoga from NT$2,876

"The room was kind of clean but there was at least a half inch space between the bottom of the door and the threshold the wind. The dust blew right underneath the door. I tried to get out of staying another night but they said that since we had paid for 2 days as a package deal that could leave if I wanted but they wouldn't give me any money back. There was spider webs and dust bunnies all over the ceiling. There was no soap in the bathroom. We called the front desk they said come pick up a bar of soap. They're doing upgrades and people are working on rims. Very close by where we were so it was very noisy. Dusty dirty."

"Staff was wonderful The rooms were clean. I would definitely stay there again!"

" Conveniently location staff was great no problems. I would stay here again."

"Bugs in the property."

"The host was extremely rude towards my wife. She got chased by the chickens and when I explained it to the host he was being sarcastic about it. I didn’t spend the night , I left the property 10 mins upon arrival."

"The AC units in the rooms do not function correctly. I set the AC to 63F then as the temperature fell, the heater turned on and drove the temperature up to the mid-70s. I had to fight that thing for hours to get the room to comfortable temperature. Ridiculous and unacceptable. Not even close to what is expected for that price point and level of “quality”….."

"To our dismay, unfortunately breakfast was not included. the staff was welcoming and the parking was ok. however, it was slightly noisy."

"The breakfast we had every day was delicious. The staff were all exceptionally friendly. Our room was clean and quiet. We would stay there again for sure."

"The bathroom lighting was not good . But that would be my only complaint."