"Great location, but the budget room (no 3) was small and stuffy, the floor was not stable, I didn't sleep a wink, had to have the window open for fresh air and then the kitchen fans started up and are very noisy. My business partner paid an extra £20 and his room was lovely. "
"- The guy that checked us in really didnt want to be at work that day. Was completely uninterested
- Booked the room for 3 but couch wasn't set up
- Couch bed mattress was horrendous.
Shower head barely worked
- Cleaning process doesnt follow industry standard and its not communicated to guests. Just put a poster in the room instead of a tiny one at reception.
- blown a fuse at night, and stuf wasnt able to access fuse box. We had to move rooms which was quite annoying and time consuming "
"I stayed in room 15, it was horrible. Bathroom didnt have an external vents or a fan. Massive gap at the bottom of the door, very poorly maintained room."
"Clean room although cleaners tried to come in on our last morning before check out time. Dud apologise. Breakfast was good although sometimes a little tight on the coffee. Toast machine under does the toast on first pass, burns it on 2nd. Staff ok but a smile wouldn’t go amiss "