Great Pool and beach, awesome Villa, peaceful and tranquil. Amazing attentive reception and restaurant and spa staff who are available and extremely well trained. Delightful gorgeous spa
Cons: Open your restaurants and bars. The resort was full during our stay no reason for limited restaurant or bars. If you’re going to close the beach bar then clean the area around it.
We had to ask for a manager to come out to the beach get a snorkel and mask when none were in use, attendant told us firmly no when we requested it. Furthermore we had to call reception for him to come out and provide chair pads and towels - what you’re doing is getting lazy during mid-week and then ramping service up for the “weekend” rush. That’s garbage, service levels should be maintained 7 days a week.
Informed in advance we were coming there for our honeymoon and didn’t get so much as a congratulations - that’s simply awful. A room upgrade is usually offered for such an occasion. It is for this reason that we shall never return to Fusion Resorts.
Fusion Resort Phu Quoc
A verified traveler from Hoi An stayed at Fusion Resort Phu Quoc
Posted 3 months ago