"Venue is wonderful and beautiful. However, for a 5* hotel and the brand The Ritz-Carlton, it could certainly do with some improvements.
1) Pool cleanliness: the pool is very filthy. We stayed for a week ar Tivoli before coming to the Ritz. The Tivoli Hotel pool is meticulously clean. The Ritz seems to not clean their pool regularly. Very disappointing for a 5* hotel.
2) TXOKO poolside restaurant: poor quality food at horrendous prices. Dry meat, pasta with no taste, croquettes for €6 that are less than a bite. Compare this to Tivoli Hotel restaurants by Chef Olivier where they serve real tasty food. TXOKO gets 4/10 from me.
3) Breakfast: options not great, food not great quality, and staff are overworked and stressed. We were served pre-cooked cold fried eggs, and bad coffee in half filled cups from the machine. I wonder who inspected their 5* rating.
4) Lobby smells of diapers and not a great experience to be in. Most luxury hotels smell luxurious and wonderful, you would want to be in the lobby.
5) Check-in vs Check-out: totally different treatment by staff during check-in vs check-out. Both at restaurants (TXOKO) and with the bag storage in the lobby. It’s as if they know you’re about to leave so they treat you differently.
Apart from the above, I think this place could be wonderful if they improved these points. Would rate this place 4.5/5* until they work on the above points."
"Wonderful experience, staff was lovely, rooms were sparkling clean, and air conditioner was impeccable. Outdoor balcony view was love could see the whole stunning views,and the sunrise as well as sunset view was spectacular!!!"
"This is a really great family hotel, second time here. Lots of things for youngsters to do. Maybe not so much for adults but keeping the shorties occupied is part of the reason for being here.
Staff are friendly and excellent, any problems you might have(or at least I have had) get rectified straight away. Food is good, great variety and lots of options. Room was excellent, comfortable, well equiped and clean. Could do with more coffee sachets though :D Oh, parking can be a bit of a pain, you either have to pay to use the car park or take a chance and use the rubble strewn and cratered free car park outside. That's my only minor gripe."
"The service was very good. Staff were friendly and helpful, especially a lady by the name of
of Sonsolas at the Guest Experience desk and Fabian at check in desk
The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box.
Food at restaurants were good. We had breakfast and dinner.
Location is excellent, walking distance to shops and restaurants
We would stay there again"
"It was a lovely clean hotel. The all inclusive drinks were good quality. However the all inclusive meals were quite bland and lacked flavour
But I really enjoyed my stay"
What's it like to stay at an apartment in Guia de Isora?
You'll find 103 apartments to choose from in Guia de Isora for your vacation. Why not relish this romantic area's top-notch restaurants? Discover the region's favorite places like Siam Park.
Are you thinking about an apartment for your stay?
Offering a kitchen for convenient meals, an apartment is often more spacious than a traditional hotel room. Apartments are a good option for solo travelers who want to stay in at night and plan out their next day, and also for families who want the conveniences of home.
What's a favorite apartment for my stay in Guia de Isora?
Below are some of the more popular apartments in the area to choose from: Apartamentos Be Smart Florida Plaza: Located in Puerto de la Cruz, 19.7 mi/31.7 km from the heart of Guia de Isora. Includes free WiFi. Onsite laundry facilities and an outdoor pool are on site. Paraiso del Sol & Paradero Apartamentos: Located in Adeje, 10.4 mi/16.7 km from Guia de Isora. Includes sofa beds. A restaurant and onsite laundry facilities are on site.
How many apartments should I expect to find in Guia de Isora?
Expedia has 103 apartments to book in Guia de Isora.
What will the weather be like when I travel to Guia de Isora?
Weather is only one factor, but it can really affect your travel plans, especially if you are planning a longer stay in Guia de Isora. The hottest months are usually August and July with an average temp of 72°F, while the coldest months are February and January with an average of 62°F. Average annual precipitation for Guia de Isora is 9 inches.
What should I see in Guia de Isora?
Guia de Isora is known for its beaches and spas. Playa San Juan and Playa de Abama are a couple of lovely local spots to get outside and enjoy nature. Other places in town to visit include Abama Golf Course and Alcala Beach.
What's the best way to get to and around Guia de Isora?
Knowing a bit about the transportation options can you save you a headache when you get to your destination. Fly into Tenerife South Airport (TFS), which is located 16.7 mi (26.8 km) from the city center. You can also search for flights into La Gomera (GMZ), which is 29.1 mi (46.9 km) away. If you'd like to venture out around the area, you may want a rental car for your journey.