Located close to Lago Martianez Swimming Pools, Apartamentos Be Smart Florida Plaza provides a terrace, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi.
Located in Puerto de la Cruz, Apartamentos Be Smart Florida Plaza is in the historical district and near the beach. The area's natural beauty can be seen at Tenerife Beaches and Lago Martianez Swimming Pools. La Vola and Jardin Aquatico are also worth visiting. Visit our Puerto de la Cruz travel guide
Calle Puerto Viejo, 30, Puerto de la Cruz, Tenerife, 38400
What's nearby
Plaza del Charco
3 min walk - 0.3 km
Tenerife Beaches
5 min walk - 0.5 km
Loro Park
17 min walk - 1.5 km
Puerto de la Cruz Town Hall
7 min walk - 0.6 km
Taoro Park
15 min walk - 1.3 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North)
33 min drive
Restaurants
Restaurante El Pescador
3 min walk
Restaurante El Bajío
3 min walk
Cafetería Mazaroco
3 min walk
elements lounge&cocktail bar
2 min walk
Tropic Burger
3 min walk
About this property
Apartamentos Be Smart Florida Plaza
An outdoor pool, a seasonal outdoor pool, and dry cleaning are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a TV with cable channels, plus a kitchenette with a refrigerator, an oven, and a stovetop. Additional amenities include free WiFi, a phone, and a desk.
Apartamentos Be Smart Florida Plaza offers 132 accommodations. Cable television is provided. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the apartment include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
24-hour front desk
Daily housekeeping
Luggage storage
Phone
Safe (surcharge)
Tour and ticket assistance
Location highlights
In a historical district
Near the sea
Things to do
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
132 units
3 floors
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
In-room safe fee: EUR 2.40 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Property is also known as
Florida Plaza Apartmentos
Florida Plaza Apartmentos Aparthotel Puerto De La Cruz
Florida Plaza Apartmentos Puerto De La Cruz
Apartamentos Be Smart Florida Plaza Apartment Puerto De La Cruz
Apartamentos Be Smart Florida Plaza Apartment
Apartamentos Be Smart Florida Plaza Puerto De La Cruz
Apartamentos Be Smart Florida Plaza
Apartamentos Be Smart Florida Plaza Apartment
Apartamentos Be Smart Florida Plaza Puerto de la Cruz
Apartamentos Be Smart Florida Plaza Apartment Puerto de la Cruz
Frequently asked questions
Does Apartamentos Be Smart Florida Plaza have a pool?
Yes, this property has an outdoor pool.
Is Apartamentos Be Smart Florida Plaza pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
There is free parking nearby.
What time is check-in at Apartamentos Be Smart Florida Plaza?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Apartamentos Be Smart Florida Plaza?
Check-out is at noon.
Where is Apartamentos Be Smart Florida Plaza located?
Situated by the sea, this apartment building is within a 5-minute walk of Puerto de la Cruz Archaeological Museum and Tenerife Beaches. Plaza del Charco and Playa del Muelle are also within 5 minutes.
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Reviews
Apartamentos Be Smart Florida Plaza Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
8.6
Location
7.8
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 57 out of 374 reviews
10 - Excellent
57
Rating 8 - Good. 146 out of 374 reviews
8 - Good
146
Rating 6 - Okay. 113 out of 374 reviews
6 - Okay
113
Rating 4 - Poor. 39 out of 374 reviews
4 - Poor
39
Rating 2 - Terrible. 19 out of 374 reviews
2 - Terrible
19
Reviews
Verified
8/10 Good
james
2025/2/2
Liked: Cleanliness, property conditions & facilities, communication
Reception person very helpful and friendly, staff also friendly, all areas clean and tidy
james
Stayed 7 nights in Jan 2025
Verified
8/10 Good
Verified traveler
2023/12/30
Liked: Cleanliness, communication
Thumbs up 👍
Staff Excellent.
Location very nice.
Studio apartment was basic but good value for money!
Great swimming pool on the terrace.
Verified traveler
Stayed 13 nights in Dec 2023
Verified
8/10 Good
maria oda
2024/2/5
Liked: Amenities, property conditions & facilities, communication
In A Nice neighbourhood and not to big as a building. It was an old complex and furniture too. People very kind and helpful
maria oda
Stayed 20 nights in Jan 2024
Verified
4/10 Poor
Paul
2024/3/22
Disliked: Communication
Poor maintenance
The location of the hotel is Ideal. The rooms are a good size but tired and very poorly maintained. While we were there we had a leak from under the sink and the toilet bowl was not fixed to the floor. With a lot of renovation the hotel could be very good. Pleasant staff.
Paul
Stayed 3 nights in Mar 2024
Verified
4/10 Poor
Richard
2023/12/11
Liked: Communication
Disliked: Cleanliness, room comfort
Great location, poor accommodation
There are some good things about these apartments, but the bad outweighs the good.
The good:
- they are centrally located in a lively part of town. Bus station, beaches, bars and restaurants are close.
- staff are friendly and when I reported a problem with the lights in my room sorted it out immediately.
- though the rooftop pool is small, it's a lovely place to settle with good views.
The bad:
- extremely uncomfortable, lumpy mattresses.
- neither air conditioning nor a fan.
- patchy cleaning: while the cleaners do the bathroom and bed, there was lots of dust on the floors
- thin walls mean a lot of noise from neighbours
- very visible lack of maintenance and investment. eg my first set of sheets had cigarette burn holes in them
It's very dated, from the mattresses that feel like they're older than I am, through the chunky CRT TVs that you haven't been able to buy for several decades to the patched up furniture. This could be a great place, but it feels like it hasn't had any investment in decades, and boy it shows.
Richard
Stayed 8 nights in Dec 2023
Verified
8/10 Good
Tomas
2025/9/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location, location is best part what this appartament have :)
Tomas
Stayed 7 nights in Sep 2025
Verified
8/10 Good
Kevin
2022/11/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
For the price its unbeatable
Kevin
Stayed 3 nights in Nov 2022
Verified
10/10 Excellent
Jacqueline Susan
2022/10/6
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was great, the cleaning and housekeeplng was fantastic! Nothing was too much trouble the staff made our stay amazing!! This is the second time we have stayed here and are definitely coming again! You can walk to loads of places and the reception are so very helpful - they booked taxis and were just great!!!
Jacqueline Susan
Stayed 6 nights in Sep 2022
Verified
10/10 Excellent
John
2024/5/27
Liked: Cleanliness, room comfort, communication
old but within budget
A rather old building in need of a bit of renovation but clean and tidy. Good size bath tub, 2nd floor room with balcony (paid a bit extra but worth it). Small pool on top floor, good sun terrace and beds.
John
Stayed 2 nights in May 2024
Verified
8/10 Good
valerie
2022/12/15
Liked: Cleanliness, room comfort, communication
Nice location, room big enought. Bed are horrible, no fan and no ac on the room. Bar in front play music everynight until 1am, impossible to sleep before that. Pool is nice, staff is kind
valerie
Stayed 4 nights in Dec 2022
Verified
8/10 Good
Thomas M
2024/11/24
Liked: Cleanliness, amenities, communication
.
Thomas M
Stayed 10 nights in Nov 2024
Verified
4/10 Poor
Uwe
2026/1/18
Disliked: Amenities, communication
das haus ist runtergewirtschaftet und es wurde jahrelang nichts gemacht. Ich kenne das Haus seit vielen Jahren,aber auch nach der neu Eröffnung hat sich nichts geändert. defekte wasserhähne ,Herde, Kühlschränke, marode Balkogeländer, die Gangbelede fallen auseinander, Inventar ist aus den 60 Jahren und auch nicht gepflegt, vom" Frühstück nicht zu sprechen" immer das gleiche und nicht mal regiunal
Uwe
Stayed 17 nights in Dec 2025
Verified
4/10 Poor
Sam
2026/1/14
Disliked: Property conditions & facilities
Heel oude hotel, slecht ervaren
Sam
Stayed 2 nights in Jan 2026
Verified
2/10 Terrible
Miguel
2025/12/13
Liked: Communication
Disliked: Cleanliness, room comfort
El peor hotel en el que he estado y viajo bastante, lo único bueno es ubicación y personal. Sucio, antiguo, ruidoso, incómodo. No volvería ni gratis.
Miguel
Stayed 3 nights in Dec 2025
Verified
4/10 Poor
Paul harald
2025/12/2
Liked: Cleanliness
Bra renhold toalett ikke bra dusj ikke bra bestilte balkong fikk fransk balkong. Kommer ikke til å bo der igjen.
Paul harald
Stayed 5 nights in Nov 2025
Verified
8/10 Good
MARCOS
2025/11/26
Liked: Communication
La habitación muy justa. La ducha funcionaba mal. Muy poca agua. Los utensilios de cocina muy justos.
La tele solo tenía 2 canales.
Piscina ok.
Ubicación muy bien.
El personal excelente.
MARCOS
Stayed 5 nights in Nov 2025
Verified
6/10 Okay
Peter
2025/10/17
Liked: Cleanliness, communication
Inte en våning
Rent rum. Troligen OK som hotell.
Undvik om du verkligen vill ha en lägenhet. Detta är inte lägenheter. Basala standardfunktioner saknas; ingen diskborste, inget diskmedel, trasig ugn. Två stora kastruller, men ingen stekpanna.
Peter
Stayed 3 nights in Oct 2025
Verified
6/10 Okay
Patricia
2025/9/9
Liked: Cleanliness, communication
Bel hôtel mais vieillissant
Chambre propre mais équipements très vieillissants, plafond de salle de bain en mauvais état, chasse d'eau toilettes peu fonctionnelle, mauvaise odeur récurrente dans la salle de bain, équipements limités pas de cafetière, pas de micro ondes. J'avais demandé à être installée dans une aile particulière de l'hôtel mais ma demande n'a pas été satisfaite.
Points positifs : Hôtel propre, près de tous services bien situé, piscine agréable sur toit
Patricia
Stayed 12 nights in Aug 2025
Verified
10/10 Excellent
Alice
2025/5/17
Liked: Cleanliness, communication
Gute Lage und es war so als wäre man bei Freunden untergebracht. Super nettes Personal.
Tipp: bessere Pfannen und die Basis Essig, Öl, Salz und Pfeffer sollten vorhanden sein. Ich habe alles dagelassen. Aber vielleicht nehmen die Gäste diese wieder mit…
Ansonsten ist das Hotel für uns wunderbar gewesen. Freu mich schon auf das nächste Mal :-)
Alice
Stayed 11 nights in Aug 2024
Verified
8/10 Good
Aline Yvette
2025/3/7
Liked: Amenities, property conditions & facilities, communication
Très bien situé
Un lit très peu confortable pas de double vitrage et fenêtre fermant mal alors que la rue est piétonne et iil y as beaucoup de passage car nombreux restaurants et bars
Aline Yvette
Stayed 6 nights in Feb 2025
Verified
2/10 Terrible
Julen
2025/3/6
Disliked: Cleanliness, amenities, property conditions & facilities, communication
El peor hotel en el que me he alojado. Extremadamente sucio, roto, ruidoso, frio e incluso con lagartos
Julen
Stayed 2 nights in Mar 2025
Verified
6/10 Okay
AVELLA
2025/2/10
Liked: Cleanliness, communication
Fin de semana en Puerto de la Cruz
La ubicación es muy buen, y el trato con el personal inmejorable. Es una edificación antigua y bonita, pero algo descuidada. No le vendría nada mal una reforma integral. Eso sí, cumple con la relación calidad-precio. El desayuno buffet bastante bien.
AVELLA
Stayed 2 nights in Feb 2025
Verified
6/10 Okay
Helena
2025/1/11
Liked: Communication
Disliked: Cleanliness, room comfort
Daterat hotell med fantastiskt läge
Hotellet är mycket daterat……behövs verkligen renovering. Mycket obekväma sängar som förstörde semester. Det enda fantastiska med hotellet är läget som verkligen är helt perfekt.
Helena
Stayed 14 nights in Dec 2024
Verified
6/10 Okay
Verified traveler
2024/12/10
Disliked: Cleanliness
Det behövs en stor storstädning! Daglig städning ej bra! Golv fortfarande smutsig! Folk röker från fransk balkongen ! Inte trevligt! Jag är allergisk, Dåligt utrustat kök! Bara en platta fungerar!
Verified traveler
Stayed 9 nights in Dec 2024
Verified
6/10 Okay
Vanessa
2024/12/2
Liked: Amenities, communication
Disliked: Cleanliness
Emplacement super, personnel genial et avenant dommage que la propreté laisse a desirer ; pour exemple des traces de calcaires sur toutes les robinetteries ....traces également au sol de la salke de bain ....seul bemol