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"The service was top notch. All the citizens employees spoke English very well. The room was clean with a nice view of the river. Ximending was a 5 min walk. MRT is a 3-4 minute walk either way. I found most of the meals better than the street food. Taipei City under ground Mall is about a 5 minute walk connected to the MRT main station. I found the food there better than the night market. Breakfast at Citizen M had a variety of western and Asian dishes. I highly recommend this hotel, but I do have some cons about it. If you stay in the higher floors, there’s some random noise that kinda sound like a dog barking every 15-20 mins and it sounds like a person placing a cup down on a counter. The elevator system are not sinked so everyone presses all of the button so when your on the elevator it stops frequently. Other than that it’s an awesome place to stay. "

"Staff was great and the location is perfect "

"Clean room and offer a lot of amenity. The staff was professional and great service. Any room requests were promptly delivered. Overall, our experience was great and will stay at this hotel again if we happen to visit Taiwan in the future. "

"The location was convenient. Our room had a good window view of Taipei 101. The staff was friendly."

"Clean room and nice bed"

"I enjoyed the stay at this hotel!"

"Very nice hotel with great accessibility, high quality service and facilities. Recommend !"

"Great location, clean, quiet, good breakfast buffet"

"Nice property and goid service."