格羅斯伊斯勒Spa 飯店，旅行前必看！

「Room did not have shower doors 」

「We ended up staying here due to a flight cancellation. We were tired, a bit cranky and starving. It had been a very long day with an 1.5 hour drive from the airport. We arrived at the hotel about 9.40pm, the restaurant just closed. The staff was amazing, the restaurant staff and chef were cleaning up and the front desk called them and explained our situation and out comes the chef and pointed out several dishes she could prepare due to my food allergies. They brought our food directly to...

「The hotel was okay overall, but it felt a bit run down and could use some updates. The staff interactions were somewhat impersonal, and we didn’t feel particularly welcomed during our stay. Unfortunately, the food quality was quite disappointing and did not meet our expectations. The buffet area also had an unpleasant odor that made dining there difficult. Based on our experience, I wouldn’t recommend this hotel to friends.」

「有小廚房可以煮東西，建議多帶點食物去，附近幾乎沒有便利商店～」

「The communication at the start was horrible. I sent emails and called with no response. I felt ignored so I contacted h otels.com then I finally got a response. Once i was hooked up with Sam, everything was perfect. Sam went above and beyond to ensure my nephew and I were taken care of. The place was clean and comfortable. I would definitely stay again.」

「We really enjoyed the Diamond Club amenities and the spa. The staff was so friendly and welcoming. I would definitely recommend it!」

「The view from our room of the beach and ocean was good. The staff was very hospitable, competent and gracious. We enjoyed everything about the resort except a couple of restaurants had less than outstanding food. The majority of restaurant options were very good.」