Extremely disappointed with my stay. They booked two separate rooms for me and my wife, when we really booked it together. They made us wait an hour before we got a new room, and by the time we get there, it turns out the door look is broken, another 2 hours pass before they fixed the issue. They never even tried to make it up to us or make our stay better. On top of that, the services were practically nonexistent. Called for housekeeping multiple times, only for them to not show up at all. The staff don't like being there and you can see it in their faces. The resort lacked basic safety measures — I never felt secure during my time there. A few of my family members got stuck in an elevator when it stopped working, one of them had a baby with her as well. A worker heard them and had to force the elevator open. What was advertised versus what was actually available were two completely different things. Definitely not worth the money, and I would never return or recommend it to anyone.