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Reviews of Country Inn & Suites by Radisson, Burlington (Elon), NC

3 out of 5
Country Inn & Suites by Radisson, Burlington (Elon), NC
3211 Wilson Dr, Burlington, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly
Stayed 2 nights in Feb 2024
Response from Cara on 2024/5/6
Thank you!

10/10 Excellent

Mary Ellen

Traveled with partner
Liked: Amenities, property conditions & facilities
Very friendly
Stayed 2 nights in May 2024
Response from Cara on 2024/5/6
Thanks, Mary Ellen! We hope you visit again when in the area!

10/10 Excellent

Peggy

Stayed 1 night in Apr 2024
Response from Cara on 2024/5/19
Thanks, Peggy!

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cara on 2024/4/29
Thank you!

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy, at the front desk is amazing! So sweet & helpful!
Stayed 1 night in Apr 2024
Response from Cara on 2024/4/22
Thanks, Heidi! We look forward to your next visit!

10/10 Excellent

Christine, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well maintained. Excellent staff. Close to restaurants and shops.
Stayed 2 nights in Apr 2024
Response from Cara on 2024/4/22
Thank you, Christine! We hope to see you again!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Elon University
Stayed 1 night in Apr 2024
Response from Cara on 2024/4/15
Thanks, Amy!

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cara on 2024/4/5
Thank you, Mary Ann. We hope you join us again!

8/10 Good

Margaret, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient, friendly and very well kept property. Easy choice for a visit to nearby Elon.
Stayed 1 night in Mar 2024
Response from Cara on 2024/4/1
Thanks! We appreciate your feedback!

10/10 Excellent

Cheryl

Traveled with family
Spacious and clean. Convenient to shopping, dining and Elon University.
Stayed 1 night in Mar 2024
Response from Cara on 2024/4/1
Thank you, Cheryl!

10/10 Excellent

SHERRILL

Liked: Cleanliness, staff & service, property conditions & facilities
it was near restaurants.
Stayed 2 nights in Mar 2024
Response from Cara on 2024/4/1
Thank you!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cara on 2024/3/28
Thank you, Daniel!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property and location for our visit to NC.
Stayed 3 nights in Mar 2024
Response from Cara on 2024/3/28
Thanks, Richard!

10/10 Excellent

KATHLEEN, Warrington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of road noise
Stayed 1 night in Mar 2024
Response from Cara on 2024/3/28
Thank you, Kathleen.

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2024
Response from Cara on 2024/4/15
Thank you, Kevin!

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cara on 2024/3/28
Thanks, Jodi!

8/10 Good

Stephen

Stayed 2 nights in Jan 2024
Response from Cara on 2024/3/28
Thank you!

10/10 Excellent

Kory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and friendly staff
Stayed 1 night in Mar 2024
Response from Cara on 2024/3/18
Thank you, Kory! We hope to see you again!

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always friendly, helpful, and ensure I am comfortable during each stay with them. Thank you!
Stayed 1 night in Feb 2024
Response from Cara on 2024/3/15
Thank you, Sammy! We appreciate your feedback!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I stay in the Burlington Area, I stay here. Nice amenities and great location.
Stayed 1 night in Mar 2024
Response from Cara on 2024/3/15
Thank you, Daniel. We appreciate your loyalty and look forward to your next visit!

10/10 Excellent

Teah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm & inviting and very helpful also. As a solo guest in town for the first time, I felt safe & comfortable. The location is great as it is just minutes away from plenty of food and shopping options. Breakfast was hot & tasty and the fresh cookies upon arrival was a plus! I will definitely be staying here next time I'm in town!
Response from Cara on 2024/2/28
Thanks, Teah! We look forward to your next visit!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for accommodations.
Stayed 1 night in Feb 2024
Response from Cara on 2024/2/19
Thank you! We hope you will visit again!

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay here.
Stayed 1 night in Feb 2024
Response from Cara on 2024/2/19
Thank you! We hope to you again!

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
We would definitely visit again but would ask for a different room as the fans outside and the knocking pipes at 6am every morning were annoying. However fabulous hotel, friendly and homely.
Stayed 2 nights in Jan 2024
Response from Cara on 2024/2/19
Thanks, Janice. I apologize for any issues and look forward to your next visit!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe Bet!
Comfortable stay and the staff was very pleasant. Good location with plenty of restaurant options.
Stayed 1 night in Feb 2024
Response from Cara on 2024/2/13
Thanks, Alex! We look forward to your next visit!

6/10 Okay

julie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cara on 2024/2/13
We appreciate your business and hope you visit again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Cara on 2024/2/13
Thank you, John!

10/10 Excellent

Danita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly & welcoming throughout the entire stay.
Stayed 2 nights in Feb 2024
Response from Cara on 2024/2/13
Thank you, Danita! We appreciate your loyalty and look forward to your next visit!

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! It felt safe and was clean and we were even able to have breakfast in the morning. The ONLY thing that bothered me was my room key was deactivated before check out, while we were downstairs eating breakfast somewhere around 9:30ish and check out wasn’t until noon. There happened to be a staff member in the hallway and let us in the room so we were able to gather our things. I’ll definitely stay again if I’m in the area:)
Stayed 1 night in Jan 2024
Response from Cara on 2024/1/29
Thank you Courtney! The room keys are easily deactivated. We apologize for the inconvenience!

8/10 Good

Jolene

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything i needed!
Stayed 2 nights in Jan 2024
Response from Cara on 2024/1/29
Thanks, Jolene!

6/10 Okay

Lauren and Chuck

Liked: Cleanliness
The hotel sits right next to the highway. I asked for a room facing away from the highway, but representative on-site at the desk could not accommodate. I ended up with a room facing the highway and near the elevator and stairs. The hotel was not even nearly at capacity. Breakfast is not as good as other hotel properties. Room itself and bed/bath were fine.
Stayed 1 night in Jan 2024
Response from Cara on 2024/1/29
We're sorry to hear that you didn't enjoy your stay with us. The hotel had 4 groups in during your stay and was near capacity. This was most likely the reason we were unable to honor your request. We hope you will visit again and we will be able to place you per your request.

10/10 Excellent

Donna, Yonkers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Nice facilities and the staff was very pleasant. I would stay there again.
Stayed 4 nights in Jan 2024
Response from Cara on 2024/1/29
Thanks, Donna - we look forward to your next visit!

10/10 Excellent

Cindee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cara on 2024/1/29
Thanks, Cindee! It was a pleasure talking with you! We hope to see you again!

10/10 Excellent

Alexi

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cara on 2024/1/29
Thank you, Alexi! We hope you visit again!

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, room was clean
Stayed 1 night in Jan 2024
Response from Cara on 2024/1/29
Thank you for the feedback, Pamela!

2/10 Terrible

Gabrielle

Stayed 1 night in Jan 2024
Response from Cara on 2024/1/29
Thanks for the feedback - I'm happy you mentioned the issue upon check out so that we were able to compensate!

10/10 Excellent

Michael, Meriden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
Thank you Michael!

10/10 Excellent

Vella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
Thanks, Vella!

10/10 Excellent

Vella

Stayed 1 night in Dec 2023
Response from Cara on 2024/2/13
Thank you, Vella!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wendy at the front desk was Great, housekeeping came knocking too early, breakfast ended too Early and even though we got there before it ended, everything was done, and there were people after us... we also woke up to a religious pamphlet on our door !! Other than those things, we enjoyed the room
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
Thanks for the feedback! The hotel does not put any literature under your door - I apologize that someone did!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Cara on 2024/1/29
Thank you!

6/10 Okay

Nataliya

Business traveler, Traveled with family
Liked: Cleanliness, amenities
They advertise availability of two electric chargers, which was our need for this stay. Chargers were broken seems like for a long time. If we knew we would have booked another place. Otherwise this place is between average and slightly below average.
Stayed 1 night in Dec 2023
Response from Cara on 2024/2/13
Thanks for the feedback we do have 2 chargers and the front desk staff would be happy turn them on for you. The chargers are for guests so they are not on 24/7.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
Thanks, Katie!

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and helpful with the mistakes Expedia made that made my experience difficult
Stayed 4 nights in Dec 2023
Response from Cara on 2024/1/29
Thanks, Lawrence!

10/10 Excellent

AG Studio

Business traveler
Disliked: Staff & service, amenities
I rated the house keeping try to open the door early and telling us we need to get out and our check out was at 12am and open the door at 10am
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
Thank you for the feedback - I will address the issue with housekeeping.

10/10 Excellent

Beverly

Traveled with family
Liked: Amenities
Beautiful property with pleasant staff
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
Thank you, Beverly!

10/10 Excellent

don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
Thank you!

6/10 Okay

Laren

Liked: Staff & service, room comfort
Disliked: Cleanliness
Not clean
Stayed 1 night in Dec 2023
Response from Cara on 2024/1/29
We're sorry to see that you were not happy with your experience. We hold a health department score of 100 and have always prided ourselves on cleanliness. We do apologize and will work hard to improve.

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stop
Stayed 1 night in Nov 2023
Response from Cara on 2024/1/29
Thank you, John!

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the use of the accessibility room. It all worked well.
Stayed 1 night in Nov 2023
Response from Cara on 2023/11/29
Thank you, Candace. I'm glad we were able to accommodate your needs!