綠谷高爾夫俱樂部 (OAK) 附近飯店 | 熱門住宿限時優惠 NT$2,368 起

「Unfortunately, the overall condition of the hotel and the handling of issues during my stay fell far below the standards I would expect from a Marriott branded property. Upon my check in around 8:30pm on Friday, the 15th of May, I was advised that our room was still not ready due to housekeeping issues. The two employees at the front desk apologized for the inconvenience and stated that the housekeeper was being fired and told me to wait for 10 min and they would personally go clean it. 40...

「I was quoted on price in January by Expedia and then charge another (extra $160) once I completed the stay. I was asked through a text by Staybridge how I the stay was and I rated it a 3. The manager reached out and I just gave her some candid feedback such as- Housekeeping came in and took used towels but didn't leave any clean ones, the exhaust fan in the bathroom was VERY loud and may have an issue, and the keys didn't work well... got them replaced but didn't help much (it may be the lock...

「Has an unpleasant smell」

「The property is not well-maintained. Even the front of the hotel has bushes overgrown and maneuvering a van without brushing through them was a problem. The room is ok, the corridors have a certain stale smell. Breakfast is ok nothing fancy.」

「Everything is good. I will stay again next time.」

「Staff was nice and property is relatively close to downtown (about a mile).」

「環境很好，旁邊就有超市與餐廳，對面有公園」

「房間乾淨安靜，離酒莊距離粉近，交通方便，有泳池，洗衣間，健身房。」

「Well」

「Clean room, helpful staff.」

「The room was very rundown…the shower head seal was old and sprayed water all over the floor, despite the shower curtain. stains were all over the floors and bathroom counter. we turned the air conditioner on but it wasn’t consistent. All in all, it got us out of the room faster to enjoy Napa :)」

「We had room 201 and it was very roomy! Nice breakfast and great hosts.」

「nice」