Romantic Studio Suite, 1 Queen Bed, Hot Tub, Sea View | View from room
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Reviews of Secret Gem Suites

3 out of 5
Secret Gem Suites
Unnamed Rd,, Santorini

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 49 reviews" "
Rating 8 - Good. 3 out of 49 reviews" "
Rating 6 - Okay. 1 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

9.4/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicolas is very nice and welcoming us warmly. My husband tripped over on the slop, Nicolas helped us to lift our luggages from the hotel to the carpark.
Stayed 2 nights in Mar 2024
Response from The Reservation Team on 2024/4/27
Thank you!

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stunning sunset views! We loved our suite with the jacuzzi tub on the balcony that we used every night for sunset :). Breakfast was waiting for us every morning on the balcony as well which we really enjoyed! Staff were excellent! Quick to respond and provide any items we needed. Overall an amazing stay and experience! We hope to come back one day and will be recommending this place to our family and friends! The only thing that is important to know, which was not an issue for us, is the walk up to Oia. It isn’t far but it can be a challenge for many.
Stayed 3 nights in Apr 2024
Response from The Reservation Team on 2024/4/9
Thank you for your kind words!

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Nikos was really nice!
Stayed 4 nights in Mar 2024
Response from The Reservation Team on 2024/3/15
Thank you!

2/10 Terrible

Sadhika

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very bad surroundings. The description was incorrect and deceptive. The area outside had dumped construction materials and old furniture. Our experience was terrible and our holiday was ruined staying at this property.
Stayed 1 night in Nov 2023
Response from The Reservation Team on 2023/12/5
Thank you

10/10 Excellent

Minerva

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our concierge Niko made things so easy for us. He was ready to help anytime.
Stayed 6 nights in Oct 2023
Response from The Reservation Team on 2023/11/2
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shaun

Liked: Cleanliness, room comfort
Beware the steps
Lovely apartment in the harbour area. 300 steps up to the town which would be a nightmare if you’re not fully fit. No local parking so suitcases up or down the steps are hard work. Well worth it for us
Stayed 4 nights in Sep 2023
Response from The Reservation Team on 2023/10/17
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent home away from home. Thank you to Chris for the easy airport transfer arrangements and a huge shoutout to Nik for his hospitality with the daily breakfast and local recommendations!
Stayed 4 nights in Oct 2023
Response from The Reservation Team on 2023/10/6
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ghada

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s close to OIA village and castle. One needs to have strong legs to walk but very clean, staff are helpful and friendly. Couple good restaurants close but anyways nothing is too far for a car in Santorini
Stayed 2 nights in Sep 2023
Response from The Reservation Team on 2023/10/1
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Veroneeca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secret Gem Suites are incredibly kind, thoughtful, and helpful. They consistently reached out to see if we required anything, from ride transfers to breakfast preferences and more. We felt very spoiled and would definitely recommend anyone visiting Santorini to stay with them.
Stayed 3 nights in Sep 2023
Response from The Reservation Team on 2023/9/29
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lacey

Traveled with family
Liked: Amenities
We loved our stay at the Secret Gem Suites. The location is great if you're okay staying in Amoudi Bay for Dinner, or willing to walk up the steps to Oia. The room was updated and the view is unbeatable. Hightly recommend!
Stayed 1 night in Sep 2023
Response from The Reservation Team on 2023/9/12
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secret Gem was fantastic. we loved being near the water and having some restaurants with beautiful views just below our suite. We had a lovely deck to sit out and watch the sunset cruise boats go by. My only recommendation would be to put out a few umbrellas for shade as it was blisteringly hot. The host was beyond helpful and so friendly. Breakfast was delivered in cute baskets each morning and was plenty for two and then some. Thanks for a wonderful stay.
Stayed 3 nights in Jul 2023
Response from The Reservation Team on 2023/7/10
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alexa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely incredible and unique. The property manager, Nick, was excellent and always available - great communication, delivered an abundance of breakfast daily (included in the cost!), delivered laundry service, replenished anything we needed in the villa, coordinated taxis for us etc. He was excellent! The property itself was stunning and better in person than the photos (when does that ever happen?!) - the rooms were so unique, the balcony/terrance was so spacious and just spectacular to sit out there right on the water in a private space. Very quiet and peaceful in Ammoudi Bay, incredible restaurant options. Sunset Ammoudi was our favorite, we went multiple times. The town of Oia is right above the area -- you can either call a taxi (the property will assist), or walk up the cliff steps. The walk has stunning views, and highly recommended doing so at least once. The only thing to note: Taxis cannot get to Ammoudi Bay within the hours close to sunset. It is very difficult for them to get down to the Bay due to traffic of people coming to Oia for sunset. Dinner in Oia for sunset (must make reservations) is not to be missed. But you will need to be in Oia hours before if you plan on a taxi and can return to the bay after 9pm. Not a big deal, just something to note! Once you go to Oia and see the crowds, you will be so thankful you are staying in peaceful Ammoudi Bay! Cannot recommend this stay enough - book now!!
Stayed 4 nights in Jun 2023
Response from The Reservation Team on 2023/7/9
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, room comfort
Your Search is Over - Secret Gem's is Amazing
WOW! WOW! WOW! Secret Gem's is amazing! Everything about it is magical. The location is breathtaking and so charming (despite the stairs down - don't let that stop you if you can walk stairs uphill) We stayed in both The Yard and The Evolution Suite both were fantastic. The majority of our family stayed in The Yard and it was perfect. We so enjoyed having a yummy breakfast outside nearly on top of the sea watching the boats and sipping our espresso. We even enjoyed the fun spa inside the unit. Each bed was clean, comfortable with beautiful views of the sea. The Evolution Suite was romantic and Wow! The view! The deck! Amazing! Relaxing in the hot tub with a glass of wine watching the sunset will never be matched. I cannot say enough for the hospitality of Nick and Chris. Nick was always there to help us with any small detail of our visit. We had a disruption in travel for my husband and daughter and Chris even offered to give them two complimentary catamaran trips because they missed time in Santorini! Both Nick and Chris were so thoughtful. Your search for an unforgettable hotel in Santorini just ended. Secret Gem's is it!
Stayed 3 nights in May 2023
Response from The reservation team on 2023/7/3
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Justin

Traveled with family
Liked: Amenities, property conditions & facilities
We just stayed 4 nights here and really enjoyed the stay. There were 3 of us in Nest suite. It was tight but definitely manageable. It was clean and comfortable and the AC worked well. What really made the stay was Nikos. He is such a nice guy. He was always available to be reached via text and was quick to respond and very informative and helpful. Breakfast was delivered every morning about 9 and it was surprisingly good. Parking here in my opinion is really not possible except early in the day or scooters. All of the boats pick up and drop off here so it’s completely jammed and impassible in the late afternoon until after sunset when everything clears out. There are steps to walk up to Oia. They say 278, however they are kind of numbered and it was about 230 according to these numbers. I’m not in great shape at all and I only had to stop twice. There are also donkey rides for 10 euros each. The other option is transfer coordinated through Nikos for about 20-25 euros to Oia. We usually went up in the mid morning, ate lunch and sometimes dinner in Oia and then came back down. Make sure your phone is charged for the light so as to be able navigate the steps and avoid the donkey poo after dark. We also had friends staying up in Oia. It was nice to be able to come down and get away from the village in the evenings and being so close to the water was nice. There are 3 or 4 restaurants to choose from and there is an ice cream shop as well that sells water, beer, wine and snacks.
Stayed 4 nights in May 2023
Response from The Reservation Team on 2023/6/6
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from The Reservation Team on 2023/6/2
Thanks

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Lovely place but poor water supply
There were water outages more than twice in one night two days and I sometimes couldn’t take shower and enjoy the bathtub due to that :/ The hotel said they heavily depend on the public water facilities in the area and I had to do nothing but waiting. The hotel staff was friendly and helpful which was great but you should know you might not always have water or have only limited amount of water or water pressure…
Stayed 1 night in May 2023
Response from The Reservation Team on 2023/6/2
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The manager onsite Nikolas was superb. He presented us a map and explained the entire island hotspots that we may be interested in and why. He was always there to help and answer questions and the place itself has an amazing view from the residence. You are in the culture of the bay and this staff goes above and beyond to make you feel welcome.
Stayed 1 night in May 2023
Response from The Reservation Team on 2023/5/17
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DONALD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was very nice. We dealt with Nick from the staff while we were there. Nick was an amazing wealth of information as well as assisting us. The sunsets were amazing from our room. Was great location just had to climb the stairs to get up to Oia. The privacy was great. Highly recommend this place.
Stayed 2 nights in Apr 2023
Response from The Reservation Team on 2023/5/2
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2023
Response from The Reservation Team on 2023/4/28
Thank you!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Secret Gem!! The location and scenery couldn’t be better. Nick, the property manager was absolutely amazing with everything from giving recommendations to his kindness! The walk up to Oia, was our favorite cardio activity! Breakfast delivered in the basket every morning will be greatly missed! Thank you Chris & Nick, we will be back!!!
Stayed 7 nights in Mar 2023
Response from The Reservation Team on 2023/3/22
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Sophie

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room that we booked was not given to us and no compensation was provided. Also no communication surrounding the lack of amenities unless we climbed steep stairs. Very inaccessible for one of our travellers.
Stayed 1 night in Mar 2023
Response from The Reservation Team on 2023/3/8
We appreciate your feedback!Unfortunately you stayed only for a few hours.Hopefully we can accommodate you for more nights and we will do utmost for a pleasure stay.

10/10 Excellent

Lisa A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Chris was so helpful and The Nest was such a fun place to stay! Secret Gems is just that, a gem of a place.
Stayed 5 nights in Nov 2022
Response from The reservation team on 2022/11/27
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022
Response from The Reservation Team on 2023/1/3
Thank you!

10/10 Excellent

Pratheepan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location and service
Response from The Reservation Team on 2022/11/4
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maliha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our overall experience was excellent. The sunset from our patio was unparalleled. Chris and his wife were really helpful in helping us navigate our activities around the island.
Stayed 3 nights in Oct 2022
Response from The Reservation Team on 2022/11/4
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maliha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Oct 2022
Response from The Reservation Team on 2022/10/22
Thanks for staying with us.

10/10 Excellent

Luis, Green Forest

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was amazing, Host was very helpful, cleaning lady and gentlemen were so nice, the view for the sunset is breathtaking, highly recommended place
Stayed 2 nights in Oct 2022
Response from The reservation team on 2022/10/13
Thank you for your kind words!

8/10 Good

Bert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The host were supper accommodating and always available. The breakfast they provided were amazing. There isn’t a better place to watch the sun set. The sun beams literally hit the porch.
Stayed 2 nights in Sep 2022
Response from The reservation team on 2022/9/22
Thank you!

10/10 Excellent

Hermias

Stayed 6 nights in Sep 2022

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chris was such an amazing host ! Very understanding, attentive, and very eager to help us around the island. Will be recommending his place
Stayed 3 nights in Aug 2022
Response from The Reservation Team on 2022/9/16
Thank you for your kind words!

10/10 Excellent

Miyosha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Ali, LOS GATOS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
highly recommend this place, the owner Chris is amazing, the location is magical (if you don't mind the walk up to the village) We stayed in the detached 3bdrm villa that was plenty big for our family of 2 adults 2 children
Stayed 6 nights in Jul 2022
Response from The Reservation Team on 2022/8/5
Thank you for your kind words!

10/10 Excellent

ALFONSO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view!! Great place to stay! Located on the bottom of oia cliff next to sea and next to great restaurants Has a great top terrace to watch the best sunsets!!!
Stayed 3 nights in Jul 2022
Response from The Reservation Team on 2022/7/26
Thank you for your kind words!

10/10 Excellent

chad, Fort Lauderdale

Traveled with family
Liked: Amenities, property conditions & facilities
The property owners were wonderful and helped us plan a lot into our short stay. They made us feel like family and have us an insiders guide to the best of the island. They were immediately available when needed and extremely accommodating and helpful. The apartment was super cute and in a terrific little fishing village- it made us feel as if we were on a movie set. Would definitely recommend
Stayed 2 nights in Jul 2022
Response from The Reservation Team on 2022/7/22
Thank you for your kind words,

10/10 Excellent

Claudia

Stayed 1 night in Jul 2022
Response from The Reservation Team on 2022/7/11
Thank you!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The owner Chris and his wife are AMAZING hosts. They make sure all of your needs are met and give you the best tips for places to go on the island and coordinate catamaran rides & attractions for you. The basket of breakfast is so tasty and so nice to get every morning. Even the housekeepers are great. There is no place on the island with a more BEAUTIFUL view from your deck than the Secret Gems Suites. I highly recommend this place and will be back again!!
Stayed 5 nights in Jun 2022
Response from The Reservation Team on 2022/7/1
Thank you for your kind words!

10/10 Excellent

Yesenia

Stayed 3 nights in May 2022

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this beautiful gem!! This was our favorite stop! This property overlooks the beautiful bay and walking distance to the cliff jumping, restaurants as well as Oia town above! Breakfast is delivered daily in a basket outside your window! The owners are the sweetest and will help you with anything you need!! Loved it!!
Stayed 3 nights in May 2022
Response from The Reservation Team on 2022/6/3
Thank you for your kind words!

10/10 Excellent

christopher, orlando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is absolutely wonderful, very relaxing, with excellent location.
Stayed 2 nights in May 2022
Response from The Reservation Team on 2022/5/23
Thank you for your kind words!

10/10 Excellent

Brigid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amoudi Bay is absolutely gorgeous, best sunset views - we lucked out! Our suite (Cocoon) was perfect for us. The room was equipped with everything we needed (except perhaps an ice cube tray, salt & pepper, and a facecloth). After the day of exploring, we would come back every evening and sit on the deck, glass in hand, watching the sun set and the boats, and relaxing in the jacuzzi tub. We went to the Amoudi restaurants for three evenings and enjoyed them each time. There is excellent swimming just 10 minutes along the shore - wish we had dared to go in the water sooner in the week! Arhodoula was our lovely host and was very helpful; she brought us a generous breakfast each morning - a variety of hot and cold items, more than enough, so we often kept some for a snack later. The many steps up to Oia were a morning challenge: we found it manageable (ONCE a day) and of course the views made it worth it - but this is not a location for people with mobility issues (or unsuitable footwear). That made Amoudi seem more special: it is not as intensely groomed as Oia and Fira - donkey droppings litter the steps, for instance - but that was fine with us. So glad we came before the intense heat and huge numbers of tourists, and extra-happy that we picked Secret Gem Suites.
Stayed 6 nights in Apr 2022
Response from The Reservation Team on 2022/5/8
Thank you for your kind words!

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just Wow ! Location, views, accommodation, communication, location and hospitality simply first class !! An amazing place stunning views, sunsets and a relaxing environment. Hosts were exceptional in communication and welcome. Be aware that there is a steep 220 step climb to Oia above but it is certainly worth it even daily. Evolution Suite is larger than the pics portray and the hot tub is wonderfully located to watch the sunsets which are beautiful. Coffee in the morning on your own private deck overlooking the bay is truly magnificent.
Stayed 7 nights in Apr 2022
Response from The reservation team on 2022/4/17
Thank you for your kind words!

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Real gem
Absolutely amazing stay, fantastic room, great view, and the hosts were amazing, from helping with restaurant reservations, to local advice. Does what it says on the tin: a secret gem!
Stayed 1 night in Mar 2022
Response from The reservation team on 2022/4/4
Thank you for your kind words.

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Petit coin de Paradis avec une vue imprenable et calme ! Coucher de soleil simplement magnifique Un excellent passage à faire connaître !
Stayed 2 nights in Oct 2023
Response from The Reservation Team on 2023/11/2
Thanks for staying with us. We appreciate your feedback!

8/10 Good

mathieu

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from The Reservation Team on 2023/9/6
Thanks for staying with us.

4/10 Poor

Carlos F

Liked: Cleanliness
Disliked: Room comfort
Una mala experiencia
La verdad una mala experiencia. Las fotos de la habitación son engañosas. Si bien se ve el mar, es una verdad a medias. Sales de la habitación y das directo con el techo de la vivienda del piso de abajo. Habia muebles viejos acumulados en la azotea y esa era la vista que tenia....y luego el mar. Tampoco esta bien explicado el lugar. Esta en el puerto (Bahia de Ammoudi) abajo de Oia. Para llegar a Oia hay que subir 270 escalones muy empinados. Habiendo un calor sofocante, subir y bajar esas escaleras es una experiencia para el olvido. Llegar arriba a cenar totalmente transpirado es horrible. Si las fotos de la habitación TREASURY suite hubiesen sido reales incluyendo la vista (no como estan en la página, preparadas para no ver la realidad) jamas habria reservado esto. Gaste mas de 350 dolares la noche. Me siento estafado. Claramente mi experiencia en esta habitación fue mala. No recomiendo este lugar. El desayuno muy malo tambien. Lo traen en recipientes de plastico mezclando todo, pan con huevos y demas. Algo verdaderamente de poco nivel. En fin, me gustaria recibir alguna explicación razonable porque esta experiencia fue horrible y caro por cierto.
Stayed 4 nights in Jul 2023
Response from The Reservation Team on 2023/7/9
Thank you for the feedback. The photos are not misleading after so many reviews.We provided special breakfast for you and we offered cheap transfer. The customers are coming for the Amoudi Bay and if they want to go yo Oia they can take a taxi. The other option is to rent a car or ATV. The choice is yours.

10/10 Excellent

Maritelly, Humacao

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hermoso lugar. Una de mis mejores vacaciones. Chris y Nikolas fueron excelentes, nos ayudaron en todo y estuvieron pendiente de cada necesidad. Cuando vuelva a Santorini definitivamente me quederé aqui.
Response from The Reservation Team on 2023/4/15
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sin dudarlo recomiendo ampliamente este lugar increíblemente hermoso parece de cuento mágico, es perfecto y la atención de Chris y su esposa es excelente, el personal que trabaja con ellos son muy amables, deseo con todo el corazón regresar algún día.
Stayed 3 nights in Jul 2022

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato de Chris y su esposa, estuvieron al pendiente de cada detalle de la habitación y todo lo que requerimos durante nuestra estancia. Limpieza impecable y trato excepcional de los anfitriones. Lo recomiendo altamente y cuanto antes podamos volveremos a hospedarnos con ellos en Santorini Oia.
Stayed 5 nights in May 2022
Response from The Reservation Team on 2022/5/29
Thank you for your kind words!