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"Unreal"

"Spent two nights at the suite room. Cleaning standard and amenities were just for 2-3 stars hotel. The floor was with unacceptable standard. Also, there might be electronic error or miscommunication, I got a phone call from the staff, she thought I spend only one night. I had to wait more than five mins while she finished to check my booking. Breakfast buffet was fine, but it was too busy, had to wait for my coffee for a long time. By the way, staff were nice and parking was easy. "

"Free parking "

"On arrival everything was great. Staff at the reception were welcoming, got a recommendation for dinner and the room was perfect. The bed was also exceptional. I can't fault it. The exit was not so easy. The sensor to open the rollerdoor just wouldn't work. The driveway was on an incline so here I am going up and down trying to find the sensor in a concrete floor with no luck at all. I called reception and said I was trapped. A young man answered and said 'hold on a minute' then hung up on me. I waited a minute or 2 and no one came out so I called back. While the phone was ringing I see a man walk out and open the rollerdoor. He didn't hang around though it would have been nice if he said something. I found this extremely rude."

"Only stayed one night but the location is amazing, room was very clean and a good size. Would definitely stay again for events in Sydney Olympic Park"